Rated 3.8 out of 5 by 155
Rated 4.0 out of 5.0 by Eddie8523 Friendly staff
The cleanliness of the hotel was very good. I did not use the pool or fitness center so I cannot speak on those. The staff was excellent, very friendly and attentive.
The breakfast was good. It was a typical buffet which both hot and cold foods.
The only drawbacks were that the bathroom is very cramped and like most hotels anymore they use those marshmallow pillows which in my opinion are uncomfortable.
I would recommend a stay.
August 18, 2014
Rated 5.0 out of 5.0 by Johnny 123 great place to stay
Very nice Hotel, slept well and had access to everything needed for my stay. Staff was excellent!
Thanks for Everything.
August 5, 2014
Rated 4.0 out of 5.0 by solo2 great service
I found my stay at the hotel very good. It meet ny needs for the weekend. The staff was very nice and accomadating. The breakfast was very good and service was great.
July 23, 2014
Rated 4.0 out of 5.0 by Qsie Great stay great price
Nice, clean room with terrific bar set up. Restaurant food was really good; service excellent. Business Center well-equipped.
July 19, 2014
Rated 3.0 out of 5.0 by gasimpson Stamped Stay
The hotel and room were comfortable and the staff were very friendly. HOwever, clogged sinks and dripping water in the bathroom were annoying.
July 15, 2014
Rated 5.0 out of 5.0 by Burry28 Great experience
While just in Calgary for the night, first night away from our 6 month old, the hotel staff were friendly, professional, and made our first impression great. The room was amazing and so clean. Couldn't have made a better choice in our hotel accommodations.
July 14, 2014
Rated 5.0 out of 5.0 by hotton01 awesome expiriance
I stay here all the time, i have stayed at many hotels over the last few years for work and after 1 stay here this has become my hotel of choice. If i cannot get a room here i do not travel to Calgary. Service, staff, and room are excellent. if you have the chance to stay here, do it.
July 14, 2014
Rated 5.0 out of 5.0 by Hank626 Surprised all around comfort and convenience
I normally go to another well known chain for hotel accommodations and this time I was very pleasantly surprised by the all around courtesy and assistance, great room at a reasonable price during Stampede week…shuttle service to and from airport was a plus. Reservation staff went out of their way to help me with scheduling dates and adjusting schedule when flight changed.
July 11, 2014
Rated 3.0 out of 5.0 by Weno Customer service
When I checked in I was told about the hold of 1000 dollars on my credit card to cover the cost of the stay and for damage that could happen I was not acknowledge as a ing reward member the front desk staff was quite rude and to assume I could not afford my stay. Really bother me I was not even offer the standard water when I check in. So I was extremely disappointed. The lobby is nice. My rooms bathroom was so small you couldn't put the bath mat down and open or close the door you had to close first and pick up the bath mat before you open the door. So no I would not recommend this holiday Inn to anybody since you front desk staff is very snobby.
July 1, 2014
Rated 5.0 out of 5.0 by bullfrog4d Excellent but don't count on feeling important as IHG member
I always enjoy the value of IHG brand hotels. The staff and hotel was in excellent order. I have no complaints but one.
As a IHG Platinum member I was not treated any differently than anyone off the street where at other chains I am consistently given top attention. They apparently have a policy that its good enough that your getting points from your stay. No free breakfast coupons, no bottled water, no extra treatment or feeling special.
Otherwise staff was friendly, shuttle was prompt, safe and on time and people were very honest.
June 30, 2014
Rated 5.0 out of 5.0 by MarcOttawa Close to Airport & Comfortable
Clean, friendly staff, good business centre, restaurant on site, nice pool and hot tub....
June 27, 2014
Rated 4.0 out of 5.0 by Traveller007 Great hotel but front desk staff let it down
It's been a while since I stayed here, the renovations have turned this into a modern smart hotel. My room was just excellent.
My check in let it down, three female staff on the front desk, the one who checked me in was cold and unwelcoming, didn't recognise my platinum status, didn't smile and was just unfriendly
Even when I walked through the lobby later, non of the same staff made no effort to speak, just ignored me
June 26, 2014
Rated 5.0 out of 5.0 by luther7 short hop to airport
great place to stay over,staff great to deal with,good veiw of The Rockies, shopping not far away ..food was great and priced reasonable.all services was top notch..would reconmend this as a good place to stay..not far from downtown area
June 24, 2014
Rated 3.0 out of 5.0 by ComPerson Nice Room - poor TV
Love the hotel but not happy with TV - I like to unwind and enjoy but this was somewhat disappointing.
June 24, 2014
Rated 5.0 out of 5.0 by 10Bills Renovated rooms very nice
The location of this hotel is very easy to access
From Deerfoot trail ( a major road running north and south thru
Calgary ). The Staff are always awesome. The room I had on
First floor was newly renovated with a 52" flat screen. I have stayed at this hotels for years and they recently renovated the lounge and restaurant which gives it a whole new feel. Very comfortable. If there is any issues they look after it for you.
June 21, 2014
Rated 4.0 out of 5.0 by cml55 Good service nice renovation
I like staying at this hotel. The people are friendly at check-in and the hotel restaurant and facilities are above average.
I stay at this hotel frequently. I'd like them to get my profile right. I like staying on the floor with the renovated rooms and I consistently have to ask for the breakfast vouchers we negotiated with this hotel for all our company employees when we stay at this Holiday Inn.
June 17, 2014
Rated 5.0 out of 5.0 by minniemark Nice Hotel and Great Service
The staff at this location is excellent and the hotel is clean and safe. It may not be in downtown, however it is close and will be your best bet for the price.
June 16, 2014
Rated 4.0 out of 5.0 by MDLawlor A Very Good Holiday Inn
The staff makes this hotel as well as location. You are made to feel a special guest. The staff is attentive and sincere. I look forward to returning on my next trip
June 11, 2014
Rated 4.0 out of 5.0 by MBCanadian Clean and Comfortable
Rooms are clean and the beds and pillows are better then the standard Holiday Inn.
For someone looking for a good sleep this is a decent older property.
June 10, 2014
Rated 5.0 out of 5.0 by Rachellovinlife Turned around my thinking on Holiday Inn
This was a nice property and turned around my thinking about Holiday Inn. I grade on a curve with a C or 5 being a good, average, solid score.
I would definitely stay again.
June 9, 2014
Rated 3.0 out of 5.0 by Short Sheet A stay of very good and not good at all...
Desk staff - excellent
Shuttle driver - excellent
Restaurant food and service from wait staff - excellent
Bar tender - unfriendly
Beer - flat and warm
Room - all OK except house cleaning was late everyday - well after 4:00pm and I needed to call the front desk.
Did not clean the toilet on any of the days of my stay.
Did not clean shower or vacuum since I was in the room when it was cleaned.
I even offered a $5.00 tip per day as I always do so.
June 9, 2014
Rated 5.0 out of 5.0 by rb159092 Amazing renovation
I stay in a lot of hotels and the renovation done to this Holiday Inn is one of the best I've seen in this class of hotel. The lobby and room look great and the fitness center is very nice.
June 6, 2014
Rated 2.0 out of 5.0 by Weary Business Traveller New Take on an Old Hotel
It is amazing how they have done renovations to the lobby, restaurant and entry ways yet it's still the same old drab rooms with no where to plug in your electronic devices once you get inside.
The restaurant food is overpriced with poor food quality and service. Not a good upgrade at all. I am guessing this is why at peak times the restaurant is empty with staff busily chatting amongst themselves or texting.
When you have to have a discussion over an additional charge of $2.00 for a Caesar salad when it is listed as a side it makes one wonder.
Also the food quality is still the same overcooked, overpriced, small portions. The plate is certainly large perhaps that's what makes the portions look so small, lol.
Overall its a bed close to the airport with not much more to offer than that.
June 3, 2014
Rated 2.0 out of 5.0 by robsaw79 Last Time
I've given this place a few chances. Loyal IHG customer, just not at this place. Terrible beds. Mattresses are only a few inches thick at best. Last time I stayed here I was given the key to a room where someone was already staying in that room. I wasn't compensated in anyway and a manager never contacted me like I asked. This recent time I was told I could either have my priority club points or a bottle of water and granola bar, but not both. That's a first for me as well.
June 1, 2014
Rated 2.0 out of 5.0 by tiggy365 sur charge
$50 charge on my credit card for incidentals not good as you have my card already. now I have to follow up to make sure I got my credit. will not stay at your hotel again. I don't need you to make work for me.
bad idea to charge and have to wait 3 to 5 business days to get it back
bed on a slope
tap in room loose
May 19, 2014
Rated 5.0 out of 5.0 by Rangerboy Great staff great service
I would definitely return to this property again. The staff was very friendly. The new lounge and restaurant were amazing.
May 19, 2014
Rated 1.0 out of 5.0 by olddeere72 wrong room
The first time I went to my assigned room the door card would not work. Had to take all my luggage back down to lobby to get new card. The desk clerk said well you can't put them next to another card. The card had never left my hand. Took card back to room opened door to gentleman already in room, when I asked how long he'd been there he said all day. Took all luggage down to desk again clerk checked her computer and said no way was anyone in that so she called the room man answered phone. I told her I was not happy she said I will give you 500 xtra points. I said that is the same thing I get for being a plantinum member and not good enough. I had to call coporate. The same desk clerk gave me wrong directions to restraint.
May 16, 2014
Rated 5.0 out of 5.0 by GoWings Great place to stay in Calgary – 15 plus min from airport.
Fresh paint and new carpet are always welcome. Stayed on fourth floor with a mountain view albeit a small window but, still a much better view than most hotels (maybe a little better view on the fifth floor). Even with what looked like a fully booked hotel the elevator was quick and there was always someone around to answer questions. Check in was a little slow but, I did request a room change so understandable. It took 15 min for the shuttle to drive to the airport at 5:00 AM with no traffic so you better plan 30 mins during peak times. The steak sandwich was fantastic done to perfection and very tasty - more like a steak with a slice of bread on the side. Well worth the price! The bar has plenty of everything; Seats, TV’s, Staff, Food and a good selection of beer, wine and top shelf liquor. Will stay here again.
April 28, 2014
Rated 1.0 out of 5.0 by Traveller90210 One of the worst
Beautiful lobby and hallways hide the terrible rooms, lack of amenities as dated run down guest rooms. As a priority platinum member I have stayed in many IHG properties across Canada and the US and this was awful. Dirty, dark, noisy room. No acknowledgement of my priority club status, sketchy internet, booked king room given a two double bed room. I would highly recommend AGAINST this property as it is completely substandard in terms of quality.
April 13, 2014
Rated 4.0 out of 5.0 by jdio room looks very nice on first glance, but......
We were put in a newly renovated room, which on first glance looked nice. However, it became clear to us quite quickly that the renovations were made with cheap material (for example, the brand new closet door was already broken and as a result made a lot of noise when opening and closing) and the actual hotel room door DID NOT lock from the inside. We ordered room service and the girl who answered the phone sounded like she had no idea about how room service worked and what was on the menu. In addition, we could hear the pipes running from other rooms for most of the night (although, we couldn't figure that out because the hotel seemed almost empty). On a positive note, the reception staff were very friendly and the bed was comfortable.
Room on the 5th floor.
April 3, 2014