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Rated 4.2 out of 5 by 69 reviewers.
Rated 4.0 out of 5.0 by Room and Food and Beverage The room was comfortable. The bed too soft and hurts the back. The heat control had no instructions so we were unable to make it cooperate - too hot at night. The fan even when turned off was always running and noisy. The housekeeper we had on Friday was outstanding. The food and beverage was disappointing. Nice to have the option but we ended up not enjoying it. It is a real shame in this day and age that one cannot go into a restaurant and eat something that doesn't contain either MSG or gluten. We had great service at the front desk and they were able to match a rate given to us at a different location. They were always friendly and accommodating when we had contact with them. February 12, 2014
Rated 5.0 out of 5.0 by The Staff is always very friendy and helpfull! The hotel is a great location, easy access to downtown and one of the best mals in Calgary. Dinning is just down the road with a great selection of restaurants and Pubs! February 7, 2014
Rated 5.0 out of 5.0 Comfortable Room,excellent Service I have stayed here on several occasions and always have excellent service.I have never had such friendly service on a first name basis,from the front desk staff to the cafe servers and right down to the cleaners.Just a real down to earth staff all around. February 6, 2014
Rated 4.0 out of 5.0 by Good Bones While the building itself is not new the management does a great job not to let the property get dated. They are currently in the mode of certain improvements that do get noticed. The staff is great right down to housekeeping. Great location for me and good access to wherever you need to go in Calgary. December 22, 2013
Rated 5.0 out of 5.0 by Nice Stay Good and helpful staff. The website says my first comment is "too short," so I'm making it longer with this statement. December 16, 2013
Rated 5.0 out of 5.0 by Excellent! Front desk staff went out of their way to respond to my needs. Thank you! December 12, 2013
Rated 1.0 out of 5.0 by Overpriced and Disappointing We booked this hotel for the affordable convenience it offered, we originally booked for two nights and promptly left first thing in the morning after the first night. The only good thing was the friendly front counter staff. The bed was hard as a rock, walls are paper thin, linens were rock hard and lots of noise from the c-trains in behind not to mention constant people walking around vehicles in the parking lot. When I politely offered comments to the staff upon checkout they didn't seem to care. It's kind of sad as you can usually never go wrong with a Holiday Inn. December 5, 2013
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