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Rated 4.2 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 by Great Location We booked this hotel for it's convenient location close to the Saddledome. It's an easy walk to the C-Train station and a very short ride from there. We were greeted at reception in a manner that made me feel at home. We were given excellent directions to the C-Train station and a few other pieces of advice to make that trip easier. The check-in procedure was very conversational and friendly. This property is probably due for an update, but it's very clean and comfortable the way it is. I don't know why but the typically excellent Holiday Inn/Express shower head was even better at this location. I could be water pressure, but it was great. I will certainly book this hotel again for future events on the exhibition grounds. June 30, 2014
Rated 4.0 out of 5.0 by Great Service! Staff very helpful and friendly. The room was quite small and was disappointed to find double beds instead of queen. Air Conditioning did not work but the staff provided us with a fan which helped a lot. Overall, average hotel, a little steep on the price for the size of the room. I would stay again but make sure I had a king or queen bed. June 30, 2014
Rated 5.0 out of 5.0 by great experience had a great sleep, bed was excellent. Breakfast was great June 25, 2014
Rated 4.0 out of 5.0 by Toller Service, gute Lage! Das Personal ist sehr nett, hilfsbereit und sehr zuvorkommend. Die Bar lädt abends zu einem letzten Trink ein. Die Lage zur Chinook Mall und zum Zentrum ist gut. Strassenbahnanschluss direkt hinter dem Hotel. Leider ist kein Kühlschrank auf dem Zimmer. Sonst ist alles bestens! June 24, 2014
Rated 5.0 out of 5.0 by A Pfffft Stay! Stay here often. This stay due to hotel capacity I was sentenced to a rooom on the second floor across from the board rooms. Noisy at night (clean up, vaccuming and carpentry). Heat system is still a problem but at least now its not needed daily. Four nights of lousy sleep. Not many times I say I should have stayed other than here but this was one of those stays. June 23, 2014
Rated 3.0 out of 5.0 by Dont stay in winter or spring as this place still has the worst heating/AC system of any hotel in Calgary Great people and location - C-Train 39 th Ave. This hotel has had a problem with the NEW System now for two years and has gotten to the point of an extra heater in the room as when it is cold it is chilly in the room. It got so bad that this being my preferred hotel I went elsewhere as the room was just too cool at night to be comfortable in! June 23, 2014
Rated 5.0 out of 5.0 by Great Property I have been staying at this hotel every 5 to 7 weeks for the past 3 years. Everyone from the front desk, restaurant, cleaning crew and management have treated me as a valuable guest. With the amount of travel I do, it is rtefreshing that they know your name when you are there and are incredibly friendly. To all of you there at the hotel, thank you very much. See you all soon. June 16, 2014
Rated 5.0 out of 5.0 by Great value, great service This hotel is not downtown but that's not as inconvenient as it sounds because the C-Train (light rail# has a station steps from the back door. Incredibly convenient. You are downtown in 10 minutes. I kid you not. Given the rush hour traffic in Calgary, this is the way to go. Next up, service: the staff at this property could not be friendlier and/or more helpful. Everyone says hello. Some more expensive hotels could learn from these folks. Cleanliness: The place is spotless and well maintained. Is it all fancy and new? No - but they take very good care of the place. Room comfort: The beds are a mixed bag - some might find some of them soft. The climate control in the rooms can be a bit frustrating but you know what, I fight with this in most hotels I stay in. My solution: I open the window #yes, you can do that!# as I like plenty of fresh air anyway. And no, that's not a compromise from my point of view. Restaurant: A real gem. The servers in there are great #attentive and friendly) and the food is generally much better than you would expect. I have two favourites: salt n pepper chicken wings and the raspberry whole grain pancakes. They must be doing something right as on more than one occasion I have seen non hotel guests come to eat there. Value: Most of the time, you would be hard pressed to find a quality, conveniently situated hotel in Calgary for much under $300 CDN a night. I have yet to pay anywhere near that at this property. I love this property and keep coming back for a week at at time on my business trips to Calgary. Great work guys! June 16, 2014
Rated 5.0 out of 5.0 by Great location to access c-train Stayed here because it was close to the marathon/stampede grounds. I requested a fridge and microwave because I needed to prepare my own food. I confirmed these details before I arrived and everything was as expected. Front desk staff were friendly and accommodating. The room was quiet and comfortable. The beds and pillows were comfy too. It was a 2 minute walk to the c-train which was really handy and only a 2 minute ride to the grounds. The only thing it didn't have was a hot tub or steam room but other than that it was perfect. It was great value compared to the price of rooms downtown. June 7, 2014
Rated 4.0 out of 5.0 by Good service Service and food and beverages were excellent. Cleanlines good and the accomondation average. June 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Nice clean and quiet room, very comfortable bed and bedding. Just seemed a bit pricey for a basic single room for one night.. But overall its a great hotel. June 2, 2014
Rated 2.0 out of 5.0 by Could improve Update in order. When problems are brought to the front desk as 3am problem should go away. May 31, 2014
Rated 5.0 out of 5.0 by Just like Norm from Cheers! I regularly stay at this Holiday Inn and feel at home everytime. The front staff always greet me by name, the resturant staff are friendly and welcoming. This hotel is located only steps away from the LRT and excellent shopping only blocks south. The rooms are comfortable and the channel lineup is excellent. The new king size pillow are a welcomed addition. There are food choices for all from hamburgers to butter chicken to salads with grilled chicken and mustard sauce (delicious). Wash it all down with a pint of Traditional. See you Wednesday! May 8, 2014
Rated 5.0 out of 5.0 by very nice hotel Really enjoyed our stay. Happy with the location and the condition of the hotel. April 16, 2014
Rated 3.0 out of 5.0 by got the job done If your just looking for a place to sleep one or two nights this hotel is ok. there is no elevator so not accessible for people with disabilities. the room was freezing when I arrived so i went to turn the heat took forever to begin to heat. obviously this is an ongoing problem as I then noticed a space heater by the television. the television only worked sporadically. would turn off for no reason. April 7, 2014
Rated 4.0 out of 5.0 by Great Service Was warmly greeted by reception and quickly dealt with check-in. Lost marks on Room/Comfort and Value because the room was the same price as another Holiday Inn location in Calgary but the rooms were somewhat dated. The other location has brand new renovated rooms. March 31, 2014
Rated 4.0 out of 5.0 by Room and Food and Beverage The room was comfortable. The bed too soft and hurts the back. The heat control had no instructions so we were unable to make it cooperate - too hot at night. The fan even when turned off was always running and noisy. The housekeeper we had on Friday was outstanding. The food and beverage was disappointing. Nice to have the option but we ended up not enjoying it. It is a real shame in this day and age that one cannot go into a restaurant and eat something that doesn't contain either MSG or gluten. We had great service at the front desk and they were able to match a rate given to us at a different location. They were always friendly and accommodating when we had contact with them. February 12, 2014
Rated 5.0 out of 5.0 by The Staff is always very friendy and helpfull! The hotel is a great location, easy access to downtown and one of the best mals in Calgary. Dinning is just down the road with a great selection of restaurants and Pubs! February 7, 2014
Rated 5.0 out of 5.0 by Comfortable Room,excellent Service I have stayed here on several occasions and always have excellent service.I have never had such friendly service on a first name basis,from the front desk staff to the cafe servers and right down to the cleaners.Just a real down to earth staff all around. February 6, 2014
Rated 4.0 out of 5.0 by Good Bones While the building itself is not new the management does a great job not to let the property get dated. They are currently in the mode of certain improvements that do get noticed. The staff is great right down to housekeeping. Great location for me and good access to wherever you need to go in Calgary. December 22, 2013
Rated 5.0 out of 5.0 by Nice Stay Good and helpful staff. The website says my first comment is "too short," so I'm making it longer with this statement. December 16, 2013
Rated 5.0 out of 5.0 by Excellent! Front desk staff went out of their way to respond to my needs. Thank you! December 12, 2013
Rated 1.0 out of 5.0 by Overpriced and Disappointing We booked this hotel for the affordable convenience it offered, we originally booked for two nights and promptly left first thing in the morning after the first night. The only good thing was the friendly front counter staff. The bed was hard as a rock, walls are paper thin, linens were rock hard and lots of noise from the c-trains in behind not to mention constant people walking around vehicles in the parking lot. When I politely offered comments to the staff upon checkout they didn't seem to care. It's kind of sad as you can usually never go wrong with a Holiday Inn. December 5, 2013
Rated 3.0 out of 5.0 by Good Stay Property is a bit older but well kept and clean. Beds were comfortable. December 3, 2013
Rated 4.0 out of 5.0 by Great Service and Restauraunt The Service was excellent with friendly and attentive staff. The rooms were average for a three star property. The restaurant was excellent and we ended up eating there most nights. The only problem was trouble regulating the heating. Other people have complained about the stairs but I did not find th few stairs a problem. The gym was very good with modern equipment. Overall a very good experience. November 26, 2013
Rated 5.0 out of 5.0 by Great stay While a little out of the way for netter city, my stay there was terrific. The staff was very helpful, even guiding me on how to use the LTR just outside the property. Fantastic. Will stay there again. November 25, 2013
Rated 5.0 out of 5.0 by Five Star Hotel! I travel frequently and rarely do I answer these surveys however I have to admit that I have stayed in many hotels and I have evolved to insisting that my reservations are at Holiday Inns. The Holiday Inn on Macleod trail all staff are extremely professional and every time you pass a employee they all say hello. Even the building maintenance staff. When I checked into my room the front desk called to insure that my room met my expectations. Thanks Holiday Inn! :) . November 24, 2013
Rated 5.0 out of 5.0 by Great location and comfortable one of the best holiday inn services that i have stayed at November 19, 2013
Rated 5.0 out of 5.0 by weekend home We had the pleasure of staying here, while my daughter attended a workshop. Great location and service, especially the breakfast servers! Would definitely return. November 18, 2013
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