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Rated 4.1 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by Friendly staff kids loved it! fanyastic night spent at this hotel. Family room was great large very clean ( a little dated maybe) very comfortable. pool was fantastic (a little cold for the youngest) and had an outside play area for the kids. Eveninmg dinner was great., All round great service will definately stay again. Well done. August 26, 2014
Rated 5.0 out of 5.0 by Great staff , comfortable rooms The only disappointing service in this hotel was the phone reception and the Internet service August 25, 2014
Rated 4.0 out of 5.0 by Good visit Hotel is a bit remote and you have to drive around the hotel to find parking. Good room August 25, 2014
Rated 5.0 out of 5.0 by Disappointing Menu and Restaurant This hotel is a really nice comfortable Holiday Inn. It is badly let down by its restaurant. If you stay here I would suggest eating out as the menu is poor with not much choice and the food is very average quality. In saying all this the staff in the hotel and particularly in the restaurant are superb and really want to ensure you have a quality experience. Please do something positive with the menu. August 23, 2014
Rated 4.0 out of 5.0 by Looks great from outside Stayed for two nights for leisure purposes. Very clean hotel with attentive staff and clean, up to date rooms. Drinks were not cheap but wide selection available. The breakfast was ok but book online for best price. Look carefully at your bill at the end of your stay, it's a busy place with lots of rooms and mistakes can be made. August 23, 2014
Rated 5.0 out of 5.0 by Great Overnight Stay This was great for access to Cambridge, I recently stayed with 5 friends for my 40th birthday. It cost us £16.00 for 6 of us in a taxi to get into Cambridge city centre which was fine and would definitely recommend this hotel to anyone wanting a cheaper hotel than Cambridge Centre prices August 21, 2014
Rated 3.0 out of 5.0 by Bland room Overpriced for this boring room but it was all very clean. August 19, 2014
Rated 3.0 out of 5.0 by Mixed Feelings The hotel is near to the motorway, and about 15 mins into Cambridge. You can get a bus into Cambridge the stop is only 5 mins walk from the hotel and the drivers are helpful. It is a 25 min walk down into a small village with a few nice pubs where you can get a nice meal the Rose and Crown was very friendly but you need to book if you want to eat as it gets very busy. We had a executive room which had a mini bar but we would of rather had it empty for our own use, I think it would be better if you were asked prior to your stay if you want a stocked mini bar. I dont think I would pay for an executive room again as I don't think the difference is worth it. The so called luxury toiletries included a shoe shine and sewing kit which I could of done without!! We didn't get slippers and I don't really see why I should point this out if it is standard, the toilet didn't flush very well, waiting around 20 mins for it to refill, I reported this on check out, if we would of reported it after a few hours of arrival we would of had maintenance in the room or had to move room, both being a bind. Some of the staff in the restaurant at breakfast were quite rude, if you were stood at the coffee machine one waitress would push past you and not walk around, the lady cooking the eggs, stood there cooking them for about 20 mins what is the point of having an egg station if they are not cooked to your liking, one man asked if she did omlettes etc and she said no she has enough to do but he could order one, which I don't think he heard and walked away. Some people were looking around for plates etc and the staff wouldn't notice! The staff at the leisure facilities were helpful and the facilites were nice to use. The bar man was also nice and chatty some of the reception staff were also a bit off but others were ok. You got the overall feeling that staff morale was low. I don't think I would use this Holiday Inn again and can say they are not all like this we have usually found staff very friendly and made your stay. August 18, 2014
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