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Rated 4.2 out of 5 by 605 reviewers.
Rated 2.0 out of 5.0 by Below average room quality and poor service I have stayed at this Holiday Inn for the past month and the majority of the rooms I have stayed in are of low quality and tired design. I have yet to stay in a room with working heating (air con) which is a major issue in freezing temperatures. Also, the radiator is often under the window and covered by the thick ceiling-to-floor curtains so no heat can escape to warm the room. In addition, the signal quality for TV channels varies greatly from room-to-room, and so does the wifi signal. More often than not, I have to use my mobile phone for internet instead. However, the main issue with the Holiday Inn is the quality of the service. At breakfast, I often have to wait 5 minutes to be seated at a table (why can't I seat myself??) and the 2 items I eat are regularly finished and not replaced (scrambled eggs and greek yogurt). Ordering them from the breakfast staff has a mixed response, either nothing will arrive (i.e. request ignored) or they will arrive after 15 minutes. I am staying at the hotel on business and time in the morning is precious. February 1, 2016
Rated 4.0 out of 5.0 Good stay let down by poor maintenance and staff Overall, a good stay in a comfortable and clean hotel. Window was broken in the room however, which meant that the room was very cold (a January night) and noisy, which impacted how well I slept. Despite raising this with reception, nothing was done to fix during my 48 hour stay. February 1, 2016
Rated 5.0 out of 5.0 by No fuss business stopover Comfortable and very accessible hotel - perfect for a business stopover in Cambridge and easy departure on A14 the following morning February 1, 2016
Rated 3.0 out of 5.0 by Great amenites, shamew about the external drilling Room 385 had a broken latch, room temperature fell and towards 1am, there was ground drilling works going on! The shower head was partially jammed in the pulsating mode . Jusdt expected better from a deluxe room. But otherwise a great hotel with swimming pool and gym, in a good location. January 28, 2016
Rated 4.0 out of 5.0 by Cambridge, interview sessions Good clean site and Staff very helpful and ready to assit, Complimentary Intenet service is not very good/stable but sufficient to surf/look up but a bit wobbly for working with. Food selection is not great and Room Service is standard but quite expensive for what you receive. Would recomend anyone if a short stay 1-5 days when in the area as Fitness Centre is First Class and plenty of ammenaties near by if you want to dine out. January 25, 2016
Rated 4.0 out of 5.0 by Relaxing atmosphere I was pleasantly surprised to see this hotel had such good facilities on site eg gymnasium and swimming pool. The staff were courteous and very friendly. The choice of food available and the quality of the food is excellent. January 23, 2016
Rated 3.0 out of 5.0 no elevator, seriously? * Stayed on 3rd Fl. This building doesn't have elevator so it was hard for me to take stairs with luggage. There was no help offered by the hotel. * No hair conditioner which is standard for other hotels January 18, 2016
Rated 3.0 out of 5.0 by My 2nd review Unfortunately the hotel was still hosting Christmas dinner functions on the day we arrived which was 2 weeks after Christmas!, so the restaurant was closed the bar area was small and full the second part of the lounge had a disco set up in it, so we had to eat dinner in the reception lobby area in front of arriving guests for the functions taking place, wrong thing to do, it was noted that a couple of guest were very upset by this and had dinner sent to their rooms!!!. Last time we visited this hotel the swimming pool area was in need of decoration and cleaning, it was good to see that an attempt had taken place so the pool was a more pleasant area. Breakfast next morning was good plenty of it however English is not the first language in this hotel and staff were sometime frustrated in attempting to make themselves clear to us. This does puzzle me as I travel the globe and visit many different hotels and don't have a problem. There is no Priority desk for booking in IHG Gold and above members so you have to wait in line. January 14, 2016
  • 2016-02-04 T15:35:00.285-06:00
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