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Rated 4.0 out of 5 by 202 reviewers.
Rated 4.0 out of 5.0 by Canmore Stay Quick check in at the hotel. Will be staying here again if in area. September 25, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel and Great Service Lovely hotel, great staff. Would stay in this hotel again. September 25, 2014
Rated 2.0 out of 5.0 by Just average Look for other accommodation if traveling to Canmore lot better hotels available at the cost of the Holiday Inn. September 25, 2014
Rated 5.0 out of 5.0 by Great hotel when visitng the Rockies My family and I stayed at this hotel after visiting Banff National Park. We were lucky to get one of the rooms with the cathedral ceilings. The room was beautiful and very clean. Beds were comfortable and we all had a great sleep. The gym was better than most Holiday Inns I have stayed at and I was actually able to get a full workout. The location is perfect when visiting the Rockies and the price is very reasonable. The only cons is that there was no real recognition for being an IHG Rewards Club Members but that aside, we had a great stay! September 24, 2014
Rated 4.0 out of 5.0 by Great location and great service Hotel is in a great location. service was great and the rooms were clean and beds comfortable. Hot tub could have been bigger, but served the purpose September 24, 2014
Rated 5.0 out of 5.0 by Great view! This was our second night of a long driving trip and we appreciated the opportunity to eat at the hotel's restaurant and relax in the hotel in the evening. Great view of the mountains from our window! Courteous staff and exceptional service in the (quiet) restaurant. Easy drive to and from Banff. September 24, 2014
Rated 5.0 out of 5.0 by Great view and friendly service The hotel is near highway 1 and outside of the town, a short drive. The view from hotel room is breath taking. The room is clean and large. If you are lucky, you may get a room with cathedral ceiling. The selection of breakfast buffet is pretty limited and not including any beverage. The restaurant staff is attentive and friendly. September 23, 2014
Rated 4.0 out of 5.0 by Summer Rain Staff was excellent. Room was very comfortable. Air and heater worked great. Bathroom and Jacuzzi tub were excellent. Great location but the best part was the friendly and helpful staff. September 21, 2014
Rated 5.0 out of 5.0 by Great place for a Conference We were at the Holiday Inn in Canmore for a week of conferences and I highly recommend this location for your next stay. In regards to the conference side of our stay, Teresa, Ana and the front desk staff were wonderful, very attentive and helpful which was much appreciated. The meeting room we had was perfect, lots of room and having a separate room for our meals/breaks was perfect. In respect to the property and rooms, they are well cared for and maintained and the location is easy to access from the highway and just a short walk to town. We were very happy with our choice and will be back! September 19, 2014
Rated 4.0 out of 5.0 by Great location, very comfortable room We spent 6 nights at this hotel and found it to be a very good experience overall. The location is fantastic, right off the highway and just a little bit removed from the traffic and congestion of the tourist areas. We arrived early in the afternoon and the front desk staff were very accommodating, getting us into a room right away. The beds and pillows were very comfortable and we slept very well every night. It was great that they offered both firm and soft pillows on every bed. One downside was that we had a room near the elevators and unfortunately it could get a bit loud in the evening when people were returning for the night - the walls are fairly thin. The wireless internet also tended to get slow in the evening, probably due to increased demand. We ate breakfast at the hotel most days and found the food to be decent. The dining room seemed understaffed, however, and things moved slowly. Items off the menu took a long time to arrive, and the buffet left a bit to be desired. The fact that at least a continental breakfast was not included was a bit disappointing. Overall, a good place to stay to explore Canmore, Banff and area. September 17, 2014
Rated 5.0 out of 5.0 by Awesome views and Great Staff Great Location in Canmore! Awesome views of the Majestic Rockies! Staff were very accomadating and friendly! September 17, 2014
Rated 5.0 out of 5.0 by Great accommodations in Canmore! Great hotel located just before the park gates to enter Banff national park. Hotel was very clean and staff were very friendly! I loved the option of having soft or firm pillows, which were labelled on the bed!!! Wish we could've stayed a few nights to enjoy the hotel a little more! September 17, 2014
Rated 5.0 out of 5.0 by Great stay good location, great staff and good food in the restaurant. September 15, 2014
Rated 4.0 out of 5.0 by Great location Great location, close to highway. Clean and comfortable rooms September 10, 2014
Rated 5.0 out of 5.0 by Lovely hotel Arrived late and was greeted by front desk girl i guess Preeti who was very good in giving me a good reason to come back to this property because of her excellent service. September 8, 2014
Rated 5.0 out of 5.0 by MSAI As I book two room with points for 3 nights, the front deck have given us very good rooms with excellent view, it is one of the best holiday inn hotel in Canada so far. I thank the team working there, for making our stay really nice. regards, MSai September 5, 2014
Rated 5.0 out of 5.0 by Honeymoon Hotel Our stay was great and the room was very special. The view was incredible from our room. We had wanted to stay in Banff so we spent most of our time there as Canmore is so close. It was a great short " honeymoon" away from our two beautiful girls. September 5, 2014
Rated 5.0 out of 5.0 by Great service Our experience was warm and polite, staff were very good at coming to our needs quickly. Thank you September 4, 2014
Rated 4.0 out of 5.0 by Great place to stay The hotel was very nice and clean. The staff were wonderful and helpful. The location was convenient too. The only downside was that the lighting in the room was not enough. I would have liked a more brighter room. We enjoyed very much at the hotel and would return if we were in the area for a visit. September 4, 2014
Rated 4.0 out of 5.0 by Good location and service Location is good. Room is clean and has excellent view. The night temperature didn't need the air conditioner. However, the air conditioner in the room made loud noise. September 4, 2014
Rated 5.0 out of 5.0 by Great Hotel. Loved the room If you're looking for a nice weekend in Canmore, this is the place to stay! September 3, 2014
Rated 4.0 out of 5.0 by Not what I expected Left the hotel at 0700 and notified the front desk of same, returned at 1635hrs only to find our room had not been made up, notified the front desk and the manager that this was totally unacceptable, After driving 300 miles all day the last thing you want is to wait another 45 minutes for the room to be made up. This is not the the kind of service that I have previously experienced and I had used Holiday Inn extensively, I am a Platinum member. But we do have choices. Front desk was very pleasant. September 3, 2014
Rated 2.0 out of 5.0 by poor checkin I had to wait at least 10 mins for someone to come to front desk and that was only when another guest went searching. When trying to access my room, the key card did not work. Back to front desk where several other guests had the same problem. While the rooms were very clean, they were not serviced until after 3:00 PM. The restaurant had good food the service was very slow September 3, 2014
Rated 4.0 out of 5.0 by Beautiful Views There were beautiful views of the area from our hotel room. The hotel and room was very clean and modern. The staff was very good and friendly. September 2, 2014
Rated 5.0 out of 5.0 by Over all hotel This hotel was an absolute pleasure to have stayed in, we were on the third floor and the room had like 20ft ceiling, the bed was incredibly comfortable , we had such a relaxing time and the staff went out of their way to please.. would for sure stay again or recommend anytime!! September 2, 2014
Rated 4.0 out of 5.0 by excellent staff, bed needs update and refresh Wouldn't honour any deals like AMA rates or reduced golf prices as shown on website. September 1, 2014
Rated 5.0 out of 5.0 by Try the pizza! We particularly enjoyed the on premises restaurant at the Holiday Inn Canmore. Our server was particularly attentive and personable. We looked for Eva every time we visited the restaurant. The hotel is convenient to many of the attractions in Banff and Lake Louise. We used it as a base to explore the area. August 29, 2014
Rated 4.0 out of 5.0 by First time at Holiday Inn in Canmore Nice hotel; Very comfortable; Friendly staff; Clean and modern room; All amenities available. August 28, 2014
Rated 3.0 out of 5.0 by Breakfast and restaurant We waited 50 minutes for breakfast to arrive and it was very poor quality food. So poor we cancelled our next three mornings vouchers with the restaurant. Service was also very poor. Too many inexperienced staff with no service delivery. We had dinner the first night and this was average. We don't think a franchise in a IHG chain is a smart move. Improve the restaurant and quests will spend more money. I am a platinum ambassador member. August 25, 2014
Rated 5.0 out of 5.0 by Nice stay at Great place We had a very good service while we were traveling Canadian Rockies, nice and quiet, foggy and raining next day in the morning, but we could still see the mountains, beautiful. August 25, 2014
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