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Rated 3.5 out of 5 by 64 reviewers.
Rated 1.0 out of 5.0 by needs to close As a platinum elite member I stay in a Holiday Inn about 80 nights a year. This was by far the worst facility I have ever stayed at anywhere in the country. They pump music into your room from either the bar downstairs or across the street all night long. It is so loud you can't tell where it is coming from. The room had such thin walls, I could hear the conversation the woman was having in the next to us. If you are reading this, he is a cheater and you are better off. Finally, the two beds for my family of 4 are the size of my child's twin bed. I woke up with the worst crick in my neck. I wonder if my chiropractor will take Holiday Inn points?? Staff was great, but they should close until remodel is complete. Don't stay here, park in the Walmart parking lot and sleep in your car, you will be more comfortable. July 27, 2014
Rated 5.0 out of 5.0 by Great Staff and comfortable room The front desk staff was always friendly and efficient. Our check in was speedy and uncomplicated. Shanna, our housekeeper, did a great job on the room each day and always supplied us with clean towels. The AC worked fine and the water pressure in the shower was excellent. We had a very enjoyable stay. July 17, 2014
Rated 3.0 out of 5.0 by Cost Not sure if the rate I was charged is the normal one but the place is under construction and I would expect a rate reduction for inconvenience along with the pool being closed. Had to walk through a flooded walkway to the entrance door they recommended. Room was fine and was able to sleep late as I work at night. July 11, 2014
Rated 1.0 out of 5.0 by Inadequate condition of guest room! Hotel guest room bathroom reeked of urine. The grout appeared stained, so guessing it was from that. The carpet was dirty with collections of dust along the edges. We also found 2 roaches in the room! The maintenance guy said they were definitely roaches, but the hotel manager said it was only a beetle! We will never return to this hotel on our travels east to see relatives!! July 8, 2014
Rated 3.0 out of 5.0 by bathroom could not close door, appears to be too long, rust around the base of commold, bed too hard did not get good night sleep frount desk staff not to friendly. July 7, 2014
Rated 4.0 out of 5.0 by I WOULD DO IT AGAIN Up front I have to say that the hotel is under extensive renovation...there was no pool because of the renovation and construction workers were present during our stay. Even so, the hotel went out of their way to accommodate us, to make us comfortable and the renovation played NO PART in the fine service and extra effort given to us by the staff. As well, the finished product should be better than the already more than adequate establishment. We had a four day stay and each day was near perfect, the hotel has the best location to local attractions, it is in the middle of a shopping and food mecca and the hotel shuttle to anywhere local is a big stress saver. There should be no question that the Holiday Inn (Belden Village) is hard at work to provide the best possible outcome for your time there. July 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed everything was good but had trouble with wi fi. Also had to pay for breakfast, most places have a free breakfast buffet July 1, 2014
Rated 5.0 out of 5.0 by Great Stay Great stay despite the hotel being in the middle of renovations. The room was nice but the bar staff and front staff were excellent and made up for the inconvience of the construction. See younz next year June 30, 2014
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