Rated 3.6 out of 5 by 63
Rated 5.0 out of 5.0 by Twirler Dad Great Staff and comfortable room
The front desk staff was always friendly and efficient. Our check in was speedy and uncomplicated. Shanna, our housekeeper, did a great job on the room each day and always supplied us with clean towels. The AC worked fine and the water pressure in the shower was excellent. We had a very enjoyable stay.
July 17, 2014
Rated 3.0 out of 5.0 by JimA Cost
Not sure if the rate I was charged is the normal one but the place is under construction and I would expect a rate reduction for inconvenience along with the pool being closed. Had to walk through a flooded walkway to the entrance door they recommended. Room was fine and was able to sleep late as I work at night.
July 11, 2014
Rated 1.0 out of 5.0 by PrestonP Inadequate condition of guest room!
Hotel guest room bathroom reeked of urine. The grout appeared stained, so guessing it was from that. The carpet was dirty with collections of dust along the edges. We also found 2 roaches in the room! The maintenance guy said they were definitely roaches, but the hotel manager said it was only a beetle! We will never return to this hotel on our travels east to see relatives!!
July 8, 2014
Rated 3.0 out of 5.0 by flonee bathroom
could not close door, appears to be too long, rust around the base of commold, bed too hard did not get good night sleep frount desk staff not to friendly.
July 7, 2014
Rated 4.0 out of 5.0 by MichaelJ155 I WOULD DO IT AGAIN
Up front I have to say that the hotel is under extensive renovation...there was no pool because of the renovation and construction workers were present during our stay. Even so, the hotel went out of their way to accommodate us, to make us comfortable and the renovation played NO PART in the fine service and extra effort given to us by the staff. As well, the finished product should be better than the already more than adequate establishment.
We had a four day stay and each day was near perfect, the hotel has the best location to local attractions, it is in the middle of a shopping and food mecca and the hotel shuttle to anywhere local is a big stress saver. There should be no question that the Holiday Inn (Belden Village) is hard at work to provide the best possible outcome for your time there.
July 7, 2014
Rated 4.0 out of 5.0 by FB coach Comfortable bed
everything was good but had trouble with wi fi. Also had to pay for breakfast, most places have a free breakfast buffet
July 1, 2014
Rated 5.0 out of 5.0 by madladd13 Great Stay
Great stay despite the hotel being in the middle of renovations. The room was nice but the bar staff and front staff were excellent and made up for the inconvience of the construction. See younz next year
June 30, 2014
Rated 5.0 out of 5.0 by BBBBLap BB
Staff went out of their way and corrected a mistake.
June 28, 2014