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Rated 4.5 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Friendly and Clean friendly from the moment you walk into the lobby! Staff is welcoming and the lobby, as well as the guest rooms are very clean and comfortable. Will definitely make Holiday Inn, Carbondale, my choice of stay again! March 3, 2015
Rated 5.0 out of 5.0 by Great place to stay, bed, food all great. First time in this area. The motel was easy to find and the exterior was very clean and drew my attention. Lobby very open and friendly along with the staff. Room very clean and well decorated and the restaurant was outstanding with great service. Overall this was a 5 star stay. March 2, 2015
Rated 5.0 out of 5.0 by Fast Check-In and Comfortable Beds I called at 9 a.m. and the desk clerk said he had a room available right away, I did not have to wait until the actual check-in time. I had worked night shift the previous night and was able to get some sleep before going to my daughter's concert. The beds were so comfortable, with plenty of pillows provided. The food from Fat Bottom Betty's Restaurant was EXCELLANT, and I beleive they also prepared our breakfast meal, which was also good. The housekeeping/maid service workers never once intruded on me, but yet were always available if we needed something. The front desk staff were very friendly and helpful. I would definitely stay here again and would recommend this place to anyone. March 1, 2015
Rated 5.0 out of 5.0 by Great staff and Service I have only great things to say about this place! I enjoy the fact that they have bottled water and apples available so you can have a healthy snack while away from home. February 22, 2015
Rated 5.0 out of 5.0 by Exceeded my expectaions, very friendly staff I have stayed twice at the Holiday Inn - Carbondale in the last 4 months. Each time, the staff was extremely polite and helpful. I was impressed by the cleanliness of the hotel. The beds were even quite comfortable and the food at the restaurant was delicious. Everyone I came into contact with made me feel welcome and treated me as though I was a visiting friend. I highly recommend staying at this Holiday Inn. February 17, 2015
Rated 5.0 out of 5.0 by Great Hotel We were driving through Illinois on our way to Dallas and stopped at the HI Carbondale. Staff were fantastic, accommodating and welcoming. Rooms were updated, clean and comfortable, one of the best HI's I have stayed at. Server at the restaurant for breakfast was great, friendly, fast and made us feel at home. Great food, great value. We will definitely be back! JC February 10, 2015
Rated 5.0 out of 5.0 by Excellent Value The front desk staff was friendly, the hotel was clean, the room was clean. The bathroom was AMAZING. Glass shower doors and a decent shower head. Fantastic. The mattress, however, was a little uncomfortable, although I'm used to a much harder mattress. The attached restaurant--Fat Bottom Betty's--is standard American fare. I had a burger and fries which were very good. I went for breakfast but the cook had not shown up, the waitress in charge was serving cold cereal and oatmeal free of charge to make up for it. Even though it was a mishap it was nice to see her picking up the pieces and making it work as best she could. Now that's dedication! February 7, 2015
Rated 4.0 out of 5.0 by Good Housekeeping Housekeeper knew I was a big coffee drinker and made sure I had extra coffee February 6, 2015
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