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Rated 4.5 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by nice and comfortable Came to visit a military friend and greatly enjoyed the area and hotel and their service. I got a great room for the price. I loved the Jacuzzi!!! January 22, 2015
Rated 5.0 out of 5.0 by Clean, friendly staff and great food. Went to Carbondale to visit the university. My daughter and I had a great time, safe comfortable room and lots of pillows! Ate in the restaurant for dinner and breakfast. The food was great and it was so nice that we did not have to drive anywhere for a good steak and burger. Very quiet hotel considering there were several buses of basketball teams and families. January 20, 2015
Rated 5.0 out of 5.0 by Clean and comfortable Love this hotel! It is very clean. I was really impressed by how clean the hotel is. My stay there was very accommodating. The restaurant next door is called Flat Bottom Betty. I was a little skeptical at first, but after having breakfast, the food was very good. I will be back! January 15, 2015
Rated 5.0 out of 5.0 by Clean, comfortable and friendly. I have absolutely no complaints about this property. I was very happy and satisfied with my stay here. The front desk staff were very friendly, courteous and accommodating. The common areas and the room were spotless. The housekeeping staff at this property work very hard and it shows. Excellent restaurant on the property and all the amenities you'd expect at a Holiday Inn. I have stayed in upscale, downtown Chicago and Manhattan hotels that don't compare to the comfort, courtesy and cleanliness I found here. I highly recommend it. January 10, 2015
Rated 5.0 out of 5.0 by great stay easy, nice staff, clean rooms. I would stay again for sure. January 7, 2015
Rated 5.0 out of 5.0 by Solid hotel Common areas and rooms were kept extremely tidy and clean by the staff. The staff was very friendly and helpful. Kids loved the pool except that the water temperature was a bit cold. January 7, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service This is a full service HI. Carbondale is primarily a college town and the facility is well equipped for peak demand service. Breakfasts are nothing fancy but mostly good. We didn't eat dinner at the facility. It's located just east of Carbondale and within 2 - 3 miles of shopping, restaurants, etc. Although clean and well maintained, the hotel could benefit from a redecorating project. The toilets are hard to flush, and work a lot like one on a commercial aircraft, i.e., the bowl is pressure flushed. The rooms could do with additional lighting as well. In daylight the rooms are visible but sort of dark at night with the lights on. January 3, 2015
Rated 4.0 out of 5.0 by Good Hotel It is what I expect out of a Holiday Inn Express. Not set up as nice as some of the newer facilities with respect to the needs of business travelers. ie accessible outlets for electronics, night lights on the bed, ability to use TV for a monitor etc. December 29, 2014
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