Rated 4.5 out of 5 by 166
Rated 4.0 out of 5.0 by bettie22 Good value and one of the better options in Carbondale
Given the limited options in this location, the Holiday Inn is one of the better choices. The staff is friendly, the rooms are clean, and the hotel restaurant is convenient. There is also a small refrigerator and microwave in each room.
March 16, 2015
Rated 4.0 out of 5.0 by Goalie50 Friendly Staff
The staff at the front desk are always very friendly
March 16, 2015
Rated 5.0 out of 5.0 by aact IL Trip
Excellent hotel, will definitely be staying here again when return to the area.
Hotel staff were friendly
March 15, 2015
Rated 4.0 out of 5.0 by jmg92 Great staff, nice heated pool
The room was clean and comfortable, and it was VERY quiet. There was only one table in the dining area with four chairs; the rest was just a retro seating design; dining area could have used more tables and chairs so everyone could get a seat. The breakfast is only Continental (some cereal, coffee, bagels, fruit and muffins). A hot breakfast would be nicer. But the indoor heated pool and super friendly staff made this a better stay than it might have been.
March 12, 2015
Rated 5.0 out of 5.0 by Janell89 Another fantastic stay at the Holiday Inn
Once again, my fiance and I were amazed at the fantastic staff and service at the Holiday Inn. We asked if we could get a room on the North side because of the view, and Kristin upgraded us to a King Study Suite with no extra charge. When there was a bit of confusion about a promotional offer for points, the Assistant Manager Nathan as well as the Manager Jane called IHG to figure it out. We had to leave for my birthday dinner, and when we returned later that evening, Nathan was still there waiting to speak with us. He made sure we got the points and they were already on my account that night. We will be staying this weekend and many more to come. This is such a fantastic hotel! The staff's knowledge and friendliness is beyond anything we had ever previously experienced. The Holiday Inn Convention Center in Carbondale truly cares about their guests!
March 10, 2015
Rated 5.0 out of 5.0 by BCC332676 Nice Carbondale Hotel
I have stayed at many Carbondale Hotels in the past when visiting my daughter at SIU. This is by far the best and cleanest Hotel in Carbondale.
Friendly Staff with comfortable rooms.
March 6, 2015
Rated 5.0 out of 5.0 by Littlemama Friendly and Clean
friendly from the moment you walk into the lobby!
Staff is welcoming and the lobby, as well as the guest rooms are very clean and comfortable.
Will definitely make Holiday Inn, Carbondale, my choice of stay again!
March 3, 2015
Rated 5.0 out of 5.0 by Bull itt Great place to stay, bed, food all great.
First time in this area. The motel was easy to find and the exterior was very clean and drew my attention. Lobby very open and friendly along with the staff. Room very clean and well decorated and the restaurant was outstanding with great service. Overall this was a 5 star stay.
March 2, 2015