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Rated 4.4 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Beautiful, clean hotel Loved the large room and the walk-in shower....cleanest bathroom we've ever had! Choice of pillows was also a perk. September 18, 2014
Rated 5.0 out of 5.0 by Great place for wedding party Very good for wedding party accommodations. Staff was helpful on a number of items like local information. Windows did not have inner blackout curtains is the only suggestion for improvement over the stay. September 17, 2014
Rated 5.0 out of 5.0 by Nice Place Nice place. Everything was just as I would expect for a Holiday Inn. I slept like a baby. The room was very plush and upscale. September 10, 2014
Rated 5.0 out of 5.0 by Awesome staff This hotel goes above and beyond to make each and every guest feel like they are in the comfort of their own home. The staff was awesome and very attentive to all of my needs. The rooms are very nice and the bed is like sleeping on a cloud. I will stay here again and recommend this hotel for anyone staying in the Carbondale area. September 7, 2014
Rated 5.0 out of 5.0 by Best in Town, but Pricey This hotel is the best in Carbondale, but it is also the priciest. Beds are very comfortable. Staff is great. September 5, 2014
Rated 5.0 out of 5.0 by great location to carbondale excellent service i was happy with the overall appearance customer service and the opening of a new hotel restaurant/bar enjoyed my stay very..very much September 2, 2014
Rated 5.0 out of 5.0 by Always awesome Prefer to stay nowhere else , there is no comparison . Always clean , comfy & I sleep great . September 1, 2014
Rated 1.0 out of 5.0 by Worst IHG property I have ever stayed in It started as we arrived in our room. The room was extremely muggy, everything in the room was moist. There was an issue with the A/C it throwing off moisture. Secondly because of the moist air, the room had a strange smell. The refrigerator was not cooling to a temp that would allow beverages to stay cool. The drain in the bathtub was in operative, I removed the cap off the drain mechanism and got it to some what drain. I agree with the other reviewers that the breakfast service is one of the slowest that I have experienced. So if you are in a hurry do not use your free coupon for breakfast September 1, 2014
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