Rated 4.3 out of 5 by 61
Rated 5.0 out of 5.0 by Salukialum One of my favorite
I have stayed at this hotel several times, and it is one of my favorite places to stay near Carbondale. The staff is friendly and the rooms are quiet. The restaurant, however, is horrible. The staff is unfriendly and the food is terrible. Stay here, just don't eat here.
December 8, 2013
Rated 3.0 out of 5.0 by sandpointdave Front desk staff non-chalant with keys not working
Upon checkin my platinum status was not acknowledged and there was no bottled water or snacks given as is typical at most IHG properties. During our entire 3 days, the front desk staff could not get our room 309 keys to work consistently. There attitude was that I was doing something wrong.
November 28, 2013
Rated 4.0 out of 5.0 by ladydi24 lighting in bathroom
The lighting in the bathroom was not very bright, so it was hard for a women to see to do her makeup and hair. The bed was wonderful, best sleep I had in a long time. very clean room. Would stay here again. Great hotel.
November 13, 2013
Rated 4.0 out of 5.0 by SIU79 Staff friendliness
Very friendly staff and quiet rooms. Clean room and nice decor
November 12, 2013
Rated 5.0 out of 5.0 by snfromky Another wonderful stay
Spending another weekend in Carbondale and the Holiday Inn. As usual, the room was clean and comfortable. The staff was helpful and upbeat. Will stay here again!
November 6, 2013
Rated 3.0 out of 5.0 by Doug70 Over priced stale beer and cigarettes
The room I requested was a no smoking room which smelled like stale beer and cigarettes! Over priced for the area! It's Carbondale not down town Chicago.
October 29, 2013
Rated 5.0 out of 5.0 by lcoloni Great service and attitude
My stay was excellent due to the attentive staff & service personell.
October 28, 2013
Rated 2.0 out of 5.0 by siudad14 better places to stay in carbondsle
No breakfast, no hot tub in pool area. For a big brand name hotel was greatly disappointed in the lack of basic services offered by competing hotels inthe area(ie the property next door.)for the same money.
October 23, 2013