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Rated 4.2 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by Great view and Great relaxation Great location and views opposite the Cardiff castle. Plentiful food and great service made it amazingly relaxing. All amenities walking distance and truly wonderful coming back to a made up bed each day. August 25, 2014
Rated 5.0 out of 5.0 by Pleasant Stay The staff in all departments were friendly and cared for my needs. It will certainly make IHG the choice for future holidays. August 24, 2014
Rated 5.0 out of 5.0 by very nice been stopping at holiday inn and holiday inn express excellent hotels but you never get your ihg points they have failed to pass any points on for many years not happy with there service on the ihg reward points August 24, 2014
Rated 4.0 out of 5.0 by comfortable rooms and great breakfast As a member of the hotel's reward scheme I enjoyed free wifi and a daily paper. The room was excellent - clean and comfortable. It is in an excellent position for the city centre and a water bus is near by to take you to the harbour. Food at breakfast was excellent - they have a pancake machine! All staff were friendly and helpful. Parking is available and at a good rate compared to typical city centre parking. August 23, 2014
Rated 2.0 out of 5.0 Average stay The overall stay at the Hotel was good but the not the best. Unfortunately we will not be staying in the Holiday Inn again. The food was absolutely lovely- probably the best part of our stay. The hotel was in a great central location near Bute Park and Cardiff Castle, so great for sightseeing. But our major problem was the incompetence of the hotel staff. We did not have our room cleaned throughout our whole stay which was very disappointing. August 20, 2014
Rated 4.0 out of 5.0 by Great dining experience Only let down on this occasion by room needing refurbishing and a new mattress. August 20, 2014
Rated 5.0 out of 5.0 by Great location and breakfast This hotel is not pretty from the outside, but is opposite Cardiff Castle, the park, and next to the Millennium Stadium. There is also a water bus service to Cardiff Bay. The rooms were an adequate size, with good beds and bathroom facilities. Breakfast was excellent, with a variety of healthy foods and a pancake maker! The hotel is also close to the train station, shopping centres and museum - everything within a 10 minute walk. August 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed, wonderful breakfast Our stay at the Holiday Inn, Cardiff was great. Even though we arrived several hours early it wasn’t a problem. We checked into our 3rd floor room and were delighted that the view directly faced Cardiff Castle! The room temperature was perfect, bath towels were big and fluffy, and the bed very comfortable, we both got a great sleep. The room itself was slightly smaller than what we’re used to from Holiday Inn, but the use of space was exceedingly economical (the hair dryer is actually mounted in a dresser drawer). Breakfast buffet was beautifully laid out with a wide variety of items to choose from including – but not limited to – sausage, black pudding, two types of egg, beans, fresh fruit, pancakes, yogurts, forest berry topping, and pastries. We’d definitely stay again. Well done, Holiday Inn Cardiff! August 18, 2014
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