Rated 4.1 out of 5 by 190
Rated 5.0 out of 5.0 by sammy40 well situated
very well situated in Cardiff for all amenities. Room was clean and had everything we needed. Breakfast excellent - fantastic choice. Would definitely stay there again.
December 7, 2013
Rated 5.0 out of 5.0 by ALK22 Great Hotel
A first class hotel in a great location with excellent staff.
December 6, 2013
Rated 4.0 out of 5.0 by zebrarabbit A comfortable stay
We were 3 ladies staying in one room for a Christmas shopping break and the hotel were thoughtful enough to make up 3 beds for us in the room. The room was very clean and comfortable.
There were no tissues in the bathroom and only one set of shower gel and shampoo but other than that it was all fine.
We had an enjoyable and comfortable stay
December 2, 2013
Rated 5.0 out of 5.0 by pope666 much better than my stay in lincoln
really good experience, i have medication that i need to refrigerate.
i explained this to the staff and sure enough i got a fridge in my room, in fact they upgraded my room . staff are friendly and helpful, i arrived late for breakfast one morning and the staff squeezed me in and appeared happy to do so. overall a really good stay, i would be happy to recommend this hotel and i stay in hotels approximately 15 to 20 weeks a year for work.
i am back in cardiff in january and i will definately be using the holiday inn again.
only minor issue was the room was a little too hot for me.
December 1, 2013
Rated 4.0 out of 5.0 by ESD1 Great service
The overall hotel is pleasant with apple parking available which is always a plus for a city centre hotel. The rooms are in need of and upgrade especially the bathrooms however were all very clean. Nice breakfast with a good variety all round. There are no leisure facilities available which out would expect. Will certainly stay again.
November 30, 2013
Rated 4.0 out of 5.0 by Ferara1 Business stay
I found the hotel and conference facilities good and staff helpful
November 29, 2013
Rated 5.0 out of 5.0 by Portishead What a fab location with great staff
This property is right in the heart of the city. The staff are great with a nothing is too much trouble. Only downside; I had a room next to the lifts. That aside - all brilliant!
November 26, 2013
Rated 3.0 out of 5.0 by JMK1 Small room
I have been staying at this hotel for approximately 8 years and with the exception of this visit have always enjoyed my stay. Positive comments go to the restaurant and its staff where both the food and service was of a high standard. As a platinum member for as long as I can remember its always good to see that my request for an upgrade are granted however on this occassion for my 4 night stay I was allocated the smallest room ever at this hotel without even a comfy chair to sit on, and after a 4 hr journey all you want to do is climb into bed rather than complain; lets face it if a better room is available it should have been allocated. poor showing by the hotel staff !
Even my colleuge who is new to the priority club had a better room.
November 26, 2013