Rated 4.2 out of 5 by 462
Rated 4.0 out of 5.0 by Davies04 Cardiff trip
Staff and food at the hotel were superb. Bed and pillows were a little uncomfy . Room was great . Pretty decent hotel all round.
April 16, 2015
Rated 5.0 out of 5.0 great stay
stayed in holiday inn Cardiff ,location great opposite Cardiff castle just 3 minutes form city centre lovely welcome by staff
April 14, 2015
Rated 3.0 out of 5.0 by torres1a not great
great location, but have stayed in better 4**** hotels cheaper in cardiff
April 14, 2015
Rated 5.0 out of 5.0 by Ian Robbo My favourite Holiday Inn...
I stay in lots of hotels, many of them Holiday Inns. They are normally really good, but the team at Cardiff City Centre make this my favourite Holiday Inn anywhere.
They are always welcoming and nothing is ever too much trouble. A cheery smile and welcome from people like Aimee really lifts your spirits after a long day. I'd rather be at home, but as 'second best' goes this hotel takes some beating!
This is a great place to stay if you're heading to Cardiff.
April 14, 2015
Rated 3.0 out of 5.0 by Frankiedtourist Very comfortable stay Wedding party stay
We stayed one night to coincide with a wedding .
This hotel is very convenient for the Cardiff centre.
April 13, 2015
Rated 4.0 out of 5.0 by Johnbo16 Keep coming back
My company books me into the Holiday Inn Catle Street on a fairly regular basis when I am down in Cardiff for board meetings etc.been staying hear for some years and keep coming back.reason I find the hotel to be the best hotel in its class in Cardiff.,Staff go out of their way to be helpful and the rooms are 1st class.Hotel.food could have more on the menu buts ithe quality of the food on the menu is very good but the breakfast can't be beaten by any hotel in Cardiff its first class.i travel from North Wales so want a really quick check in when I arrive this I has yet to fail me so it's back to the Holiday Inn later this month
April 12, 2015
Rated 5.0 out of 5.0 by bpgoldstar Made a good choice of hotel
This was one of the best Holiday Inns we have stayed in. The location of the hotel was perfect. I would have no hesitation in recommending this hotel.
April 11, 2015
Rated 5.0 out of 5.0 Great Service, Great Location, Wonderful Staff
We stayed for one night this Easter.
The location is excellent for sightseeing the center of Cardiff as it is just a short 5 minute walk to the shopping and Cardiff Castle.
The room was spacious for a family of 4.
Food was lovely and great value with the children eating free. Loretta in the restaurant was a gem and ensured our children felt at ease which is not the easiest thing to do with a tired 4 year old!
Staff were attentive, courteous and dealt with our concerns quickly and as effectively as they could.
The only downside was that we were given a room above a large party of children who decided to have an orchestral practice starting at 9pm. The noise ensured that our children could not sleep. We reported this to reception three times who did their very best to reduce the impact and upon departure they refunded the children's film we had purchased and the desserts for the adults and the £10.00 car parking fee which was more than fair in our opinion. It was not the fault of the staff that this situation arose but we do wonder if putting groups of children so close to family rooms is the wisest of decisions.
However the whole stay was in our opinion an excellent one and we would highly recommend this hotel and it's staff to anyone who wants a central location in Cardiff.
April 10, 2015