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Rated 4.2 out of 5 by 425 reviewers.
Rated 4.0 out of 5.0 by Improved stay Our last stay, over a year ago was disappointing and we changed loyalty to another chain. This stay was much better with hotel personnel seeming genuinely caring. We were upgraded but the bathroom was disappointing compared to the remainder of the facilities. February 24, 2015
Rated 5.0 out of 5.0 by restaurant staff Sometimes people are very quick to complain but do not often bring to managers attention good service that their staff provide. We have stayed at this hotel many times and have been fortunate to be served by Loreta and Pedro ( who is now a chef and an excellent one at that). Yet again they both recognised us and although very busy made the effort to speak to us. They always make our stay that bit more special. They are both a credit to your organisation and I hope you pass on our comments to them as they are part of the reason we return to your hotel again and again. Many thanks. February 23, 2015
Rated 4.0 out of 5.0 by Comfy Hotel and Great ocation Good Quality Hotel Great City Centre Location with parking on site February 23, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. I sleep well at the Holiday Inn in Cardiff. The staff are friendly and I enjoy eating in the restaurant. The internet service is a little slow. February 23, 2015
Rated 5.0 out of 5.0 by Excellent hotel Perfect location for Cardiff city centre. Room was great and staff really friendly. 2nd time i have stayed here and I will stay here in future. Recommended! February 22, 2015
Rated 4.0 out of 5.0 by Holiday Inn Cardiff City Centre I have stayed at this hotel several times now, overall I would recommend this hotel. The rooms are comfortable, I found them quiet , they were clean, and I enjoyed the stay. The rooms are getting a little tired and in need of a refresh, especially the bathrooms but to be fair they were clean and presentable. Breakfast is always nice at this hotel, relaxed, plenty of choice, very filling for the day ahead. I hope to return again soon. Thank you to all the staff. February 21, 2015
Rated 5.0 out of 5.0 by Very nice stay We stayed the night to see the Doctor Who exhibit at Cardiff Bay. We came to Cardiff by train. The hotel was very easy to find and is adjacent to the Millennium stadium, Cardiff Castle and a park. We found the staff very nice and very helpful. Our only complaint was our sons sleeping arrangements. The room we were given only had a rather uncomfortable-looking sofa bed. The sofa was not clean and there were crisps in it. We pointed this out and the staff gave us an additional small bed to our child slept well on. Otherwise the room was very nice. We had the buffet breakfast, there were lots of choices and the food quality was good. They even had a automated pancake maker (it was pancake day in the UK.) I would recommend this hotel. February 21, 2015
Rated 4.0 out of 5.0 by Holiday Inn Cardiff Well situated for business and leisure. Short walk to the shops and ammenities. February 20, 2015
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