Rated 4.2 out of 5 by 254
Rated 5.0 out of 5.0 by morri56 great hotel with parking
very convenient location to shops, castle, rugby ----very clean hotel with helpful pleasant staff----- would stay here again
July 1, 2014
Rated 3.0 out of 5.0 by CCTT Tired and in need of upgrading
Not the best place to stay for business. I stayed over two nights and there was a high number of coach parties - noisy and demanding of the staff.
The room looked tired and the decor dated. The bathroom was down trodden, towels washed out and hot water not hot!
The large windows do not afford privacy from the other windows of rooms - Net curtains would be a good addition - I was able to look directly into other rooms from my window and I realised I could see what occupants were doing.
THe restaurant was understaffed, with not enough staff to deal with guests. Breakfast was slow as a result.
Having said that, staff were helpful and friendly.
Internet access was not high speed, as purported to be and the signal was patchy.
July 1, 2014
Rated 4.0 out of 5.0 by june21 good time had by all
Cardiff holiday Inn was good, easy access to town all within walking distance. Bedroom was very comfortable had a good nights sleep. Was disappointed with the bathroom as it was a bit mouldy in places.
Breakfast was very nice, good value for money- buffet breakfast with lots of choice.
June 25, 2014