Rated 4.2 out of 5 by 262
Rated 5.0 out of 5.0 by Glarves Very Good Hotel
Whole family stayed here for a daughter's graduation so 6 persons spread between a family room and a twin. Both were very well appointed and cool in a very hot period in July
July 20, 2014
Rated 3.0 out of 5.0 by SBu84 Comfortable bed
Nice room, welcoming service. Second day, we returned to the room mid afternoon, and housekeeping said they would come back. We left the room before 3pm, but no tea coffee or milk left for that day. After the event at the Millennium stadium had a snack at the bar. Staff rushed off their feet, order stayed on the side for a few minutes, then was given to us, cold and not very nice. Should have complained there and then but staff too busy to chat. Left food. Complained the next day, reception staff listened and offered extra points to reassure us it was a one off, however this has happened at other Holiday Inns in different locations. Nice hotel, would possibly use again.
July 19, 2014
Rated 2.0 out of 5.0 by wel0velife Not impressed
You have to pay to park your car, and not even a discount if you a paying guest at the hotel, and they don't even guarantee you will get a car park space! Wi fi was expensive, and so ridiculous that they charge for it. No chest of drawers in the bedroom, so nowhere to put underwear etc
No extractor fan in the bathroom, so you have to prop the door open, otherwise really hot and steamed up.
Air con didn't work and we had to have the room keys re-activated 3 times!!!
Never again for us...
July 16, 2014