Rated 4.2 out of 5 by 230
Rated 5.0 out of 5.0 by Jerry2222 The staff at this property is outstanding
This review is coming from a person who has stayed at some of the finest hotels in the world. The staff at this property was outstanding. They were always very cheerful and their greetings sounded very sincere.
A special thanks must go to staff member Kushank Gupta who offered to clean my car off from snow and park it in the front. When time came to get into the car he insisted on getting it once again to place it at the front door so my wife would not get wet. On several occasions I attempted to give him a tip and he refused.
Hats off to the Management for doing a wonderful job with their staff.
January 27, 2015
Rated 5.0 out of 5.0 by KKRSVF Great Location
Great Location, close to the mall and great dining!! Nice and comfy beds..
January 25, 2015
Rated 4.0 out of 5.0 by spot7789 No Hot Water
Make sure that you shower before 8am....there is no hot water after that time.
January 20, 2015
Rated 5.0 out of 5.0 by Cindy S ONe Night at the Holiday Inn
I stayed at the Holiday Inn for one night only, in January to attend a friend's retirement party. The front desk attendees were very courteous and attentive. I received complimentary access to the internet, chocolates, and a welcome bag. As a rewards member I was treated very well. Even though I stayed only one night, I was treated like I was staying for a week. The hotel was clean and the staff was helpful.
January 20, 2015
Rated 4.0 out of 5.0 by alikeely Always a great hotel for my business trip
Been staying here for the last 6 years. Consistently clean, kind staff and comfortable night sleep.
January 19, 2015
Rated 5.0 out of 5.0 by jere Very accomidating Staff
I was most pleased with Shanelle and Katie. I really think that Most Holiday Inns should use the Friendliness, Genuine kindness and being totall accomidating, that is presented by these ladies.They should be used as the model personell for Holiday Inns.
January 19, 2015
Rated 5.0 out of 5.0 by business_101a Comfortable bed, good service and clean room...good value.
Good business class hotel and convenient to business engagement. Convenient to restaurants and shops. I would stay here again. Would be nice if the hotel offered a voucher for breakfast at the attached restaurant. Also, heating/cooling in the room was difficult to regulate. But otherwise room was clean and bed comfy...with good Internet access. helpful staff.
January 16, 2015
Rated 5.0 out of 5.0 by CN West Coast Exceptional Front Desk
We recently checked in to two rooms at the Holiday Inn in Westbury, NY (Carle Place). One room for our daughter, the other for my wife and me. At the conclusion of our check-in (fast as usual), the desk agent asked us if we were in town for business or pleasure. I mentioned the fact that we were in town for the funeral of a relative, and both desk agents expressed their condolences.
The next day, we returned to our room to find a note from Cynthia, Jullie, and the Front Desk Staff to once again express their sympathy for our loss. They enclosed a coupon for breakfast for three, for use any time during our stay.
I really cannot say enough about your desk staff. We were always greeted with a smile and a wave on entering or leaving the property. When my wife asked for change to feed the vending machine for water, she was handed two bottles, and asked if she'd like more. It's now my pleasure to thank your staff for simply outstanding service and care.
The location was excellent, the rooms were clean, and your WiFi was reliable and fast. I've been an IHG member for years and have had good experiences for both domestic and international travel. However, your staff at the Holiday Inn in Westbury stand out in a class of their own.
January 10, 2015