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Rated 3.9 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by GREAT SERVICE AND HOTEL Stayed for a wedding and the hotel staff was wonderful September 16, 2014
Rated 5.0 out of 5.0 by Great Stay! I recently stayed at the Holiday Inn for an over night business trip and couldn't have been more pleased! The front desk was friendly and helpful, the rooms were clean. As soon as I called down to the front desk for something I had forgot they were up to my room with it within minutes! The next day check out was a breeze, I went next door to the Sporting News Grill for breakfast, which was delicious! September 15, 2014
Rated 5.0 out of 5.0 by Amazing Night! Went to the Luau event at the Sporting News Grill that the restaurant and hotel was hosting benefiting the Wounded Warrior Project. They had food, drinks, live music and entertainment. I met many of the workers at the hotel who were extremely friendly and helpful. My room was a nice size, very clean, the bed was comfortable, and the room service was so fast! Couldn't have had a better stay. Great experience. September 15, 2014
Rated 4.0 out of 5.0 by Very Clean but not secure My recent stay at this property had many very positive points as well as some negative. The room was a very nice size and extremely clean which are both great pluses. It was amazingly well lit and the bed was very comfortable. Although some of the furniture had wear it looked as though the room had recently been renovated and it had a very modern bathroom. The location is excellent and a very good value for the money. On the downside, the lock on the hallway door was not very secure and the manual safety latch was missing. The door to the adjoining room was not much better. It looked as though the main door had been broken into at some point and not repaired very well. The bathroom mirror was also very low. It looked like it had been moved down, possibly during a recent renovation. I could see my feet very well but had to bend down to shave. September 7, 2014
Rated 5.0 out of 5.0 by A perfect place to stay in Westbury This Holiday Inn exceeded our expectations for quality, comfort and cleanliness in the room and the lobby. The hallways and the exterior of the hotel were a bit dated, but that was fine once we saw how nice our actual room was. After all - you aren't sleeping in the hallway or the parking lot! The outdoor pool was a nice feature, too. September 5, 2014
Rated 4.0 out of 5.0 by Great Service We always check in with this hotel every time we visited our daughter. And as always, our stay was very satisfying and enjoyable. The staffs were amazing. The location is great. We will definitely be back and will recommend this hotel to our family and friends. September 4, 2014
Rated 5.0 out of 5.0 by Great Stay Just wanted to say thank you for a very enjoyable stay. A special shout out to Cynthia at the front desk. Greeted us with great smile and a big hello. We were assigned a room that was just a little to close to the elevator for our liking. Cynthia immediately gave us a new room. The room was large and very clean. The beds were quite comfortable. Even the House Keeping Staff on the first floor were full of smiles. After a good night sleep Cynthia saved the day again. I forgot my shaving cream and she promptly got me a can. Breakfast at the hotel was excellent and reasonably priced. Although we didn't use it, the pool and surrounding area was just beautiful. Next time we bring the bathing suits. Thanks again and I'm sure we'll see you again. August 30, 2014
Rated 5.0 out of 5.0 by Great Service and Friendly Staff My recent stay at the Holiday Inn Westbury NY was absolutely wonderful! The staff was friendly, attentive and went out of their way to make my stay pleasant. I will gladly return in the future! August 29, 2014
Rated 5.0 out of 5.0 by great place... everything is what we expected it to be. We will stay there again soon. August 28, 2014
Rated 5.0 out of 5.0 by Friendly helpful staff The staff especially at the front desk were always helpful and friendly. Facilities were fine,room seemed clean spacious. If I had to find fault with anything,service during breakfast was quite slow but that's a minor thing and no big deal. Good location with a 10 min walk to the station to get into the city. overall would be happy to stay here again. August 27, 2014
Rated 4.0 out of 5.0 by attending a wedding Hotel located in an area full of restaurants and shopping. Denny's right next door. Parking lot entrance was hard to see until the last moment. I enjoyed my stay, the bed was very comfortable. However, I did not receive bonus points I was offered as a IHG member. August 26, 2014
Rated 5.0 out of 5.0 by air conditioning unit needs more power Only real negative at this hotel was the room temperature control. upon arriving in room it was very warm , unit was set at 72 and on low cool, with the curtains open . There was very bright full afternoon sunshine baking the room. We closed the curtains and adjusted the temperature on the window unit to 64 degrees on high cool. Even at this it setting the temperature across the room by the door and bathroom was on the warm side and I would say this continued through the night, one side of the room cold, other side stuffy and warm. Fix this and I would rate everything in the room excellent. August 25, 2014
Rated 5.0 out of 5.0 by Very Good Experience Very pleasant staff. Polite service. Always got friendly help when I called the desk. Very good experience. August 25, 2014
Rated 4.0 out of 5.0 by Great as Always This is my most often used Long Island hotel. I love the location and Steve at the front desk always goes above and beyond. I highly recommend this hotel. It's clean safe and conveniently located to shopping and restaurants. August 23, 2014
Rated 5.0 out of 5.0 by Just a great place to stay!!!!!!!!!!!!! From check in to checkout all is smooth with no hassles. Have stayed here before, great place to stay, rooms are comfy, pool area is great and relaxing. Restaurant is very nice as is the bar and their staff. It is very convenient property for me as well. Location right off major highway , lots of shopping and restaurants within a mile or two. August 23, 2014
Rated 4.0 out of 5.0 by Great service throughout, but avoid rooms on top floor in summer Great service throughout with clean rooms and usable internet. The 'through the wall' air conditioning is not powerful enough to chill rooms on the top floor that face the afternoon sun, so try a lower floor instead (or avoid staying in summer). August 22, 2014
Rated 5.0 out of 5.0 by A pleasant surprise! We were pleasantly surprised by the quality and cleanliness of this Holiday Inn and will definitely stay here again when we need to be on Long Island. While the exterior still seems a touch dated, the interior of the hotel has been renovated recently. You have all the comfort, style, and amenities of a brand new property. The price was very reasonable, and we enjoyed the outdoor pool. An overall winner! August 18, 2014
Rated 5.0 out of 5.0 by Great hotel and restaurant! I enjoyed my stay! The reception staff, restaurant staff, and house cleaning staff went out of their way to make my stay pleasant and comfortable. August 15, 2014
Rated 5.0 out of 5.0 by Awesome Service and Accomodations My Family and I enjoyed a week of comfort. Outstanding Staff August 13, 2014
Rated 4.0 out of 5.0 by Good location and friendly staff Location is good, staff are very friendly and nice. Room is spacious, carpet is old, and too close to the main road, can hear cars driving by during night. August 12, 2014
Rated 1.0 out of 5.0 by Poor IHG Property My check was 8/5/14 Thru 8/7/2014. Check was good and the staff is courteous. However, the room was of poor quality. The door lock on rm 117 gave me trouble and was not properly attached to the door. On the floor of the bathtub the no skid strips was coming off. One draw had a broken handle. The biggest problem was flies in the room.. When i called for my wakeup call on the second night i said to note the flies problem. Nothing was done. My last night i was told by maintanance that they could not spray due to the smell of the insecticide. The problem should have been taken care of during the day while i was at work. I had informed the desk staff . They were apologetic and offer me a free overpriced breakfast.Which I refused.On my next trip I will avoid this hotel August 11, 2014
Rated 4.0 out of 5.0 by Good for business stop over Conveniently located for business. Close to many shops. August 5, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff is very friendly and the coffee is ready early and was great. August 4, 2014
Rated 2.0 out of 5.0 by Not consistent with other Holiday Inn's Too bad. No housekeeping on the first day, rooms were shabby, tired and old. Several families in our party moved to another hotel upon arrival. July 30, 2014
Rated 3.0 out of 5.0 by Overall is good but the internet Everything is good, nice staff and the room is comfortable. But the internet is too bad! Not stable and sometimes loss the internet. I have reported many times. It was solved at the moment but then after a few minutes it got worse again. July 28, 2014
Rated 3.0 out of 5.0 by Staff Your staff at this hotel were excellent. They did everything they could to make the visit pleasurable. The addressed the problems right away and were very pleasant to talk to. They made an otherwise not so pleasant stay bearable. July 24, 2014
Rated 1.0 out of 5.0 by Poor night's sleep Workman knocked on the door at 10pm unannounced. Kids talked loudly and walked up and down the hallways late at night. Our door was next to a loud ice machine and outside door that noisily slammed all night. July 24, 2014
Rated 5.0 out of 5.0 by A Delightful Stay! In a hotel that appeared non-attractive from the outside. Parking signs were misleading (for Grill only), although the spaces were also for hotel guests. Small king room and tiny, tiny bathroom. Good quality for the area. Great locatioN! July 23, 2014
Rated 5.0 out of 5.0 by Great Value Hotel was Clean and comfortable. The staff went out of their way to make our stay memorable. They had a beautiful outdoor pool area and you can't beat the location. Would definitely stay again. The restaurant was clean and the food was tasty. If you go to the restaurant try sitting outside. July 21, 2014
Rated 2.0 out of 5.0 by please stay away when we come to this hotel front desk advise me to get in to my room I have to go from back door during downpor of rain , then we get to our room what is supposed to be non smoking everything in and around room smells like smoke. Elevetors are barely working in here had to wait over 5 minutes for it to come and then has problem moving up and down , room looks very old with furniture and beds in very bad shape . At the end we checked out 2 days early and found different hotel July 21, 2014
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