Rated 3.9 out of 5 by 115
Rated 3.0 out of 5.0 by electrictom Needs more renovation
To start with the positives, the hotel staff were all friendly and helpful. No complaints there. This hotel is supposed to be under-going a facelift, and it badly needs it. I could not believe that the shower had a pipe coming out of the wall with a handle attached to it. The plumbing was not a finished product. In our case, the handle would not stay to the hot side, so the water turned cold as the handle slipped down. I asked other guest and found out this was the same in their room also, not that made me feel any better. If your room was on the north-east side of the hotel, the internet service was sketchy at best. I found out it was better as you got closer to the west side of the building. Still, no excuse. We were not there to stay in the room so many of these things are minor. Since I used my points to discount the room, the cost was about what the room was worth. But I had to use points to get that price, and would have been better off saving my points for a better hotel. The lack of breakfast was annoying. Giving guests a 10% discount in the attached restaurant was not what I expect. Thank goodness there was coffee in the lobby in the morning, which now that I think of it should have been told to us when we checked in. All in all, I would not stay here again.
July 7, 2014
Rated 5.0 out of 5.0 by Ted G. In for business
On Long Island, this is usually my go to property. Fairly well located, and the hotel is clean and seems well taken care of. Only complaint would be the room air conditioner that just can't seem to catch up on hot days, ran the whole time on High and never reached 68 degrees. Also on this last visit I was billed a different rate for my room than I had on my reservation, not sure why, and the frt desk fixed it when I asked, but check your final bill.
July 6, 2014
Rated 5.0 out of 5.0 by Eveburset Fantastic July 4th Weekend Stay!!!
From the moment I checked in I knew my stay would be great, but after getting to the room, getting my rental car right on site and then going to the outdoor pool, I knew I had made the best decision to stay here for my Long Island getaway!!! The proximity to the beaches was also key. The staff was great, the room was super clean as were the hotel grounds. I will be back often.
July 6, 2014