Rated 4.0 out of 5 by 43
Rated 4.0 out of 5.0 by Joyhorn Very nice...a few kinks
The staff is new and still training but very nice. Check in took much longer than it should. No shampoo in the room as I was about to shower. It took two phone calls and over 15 minutes waiting in a towel. The shower is nice but the hot water is glitchy. The mechanism is loose so the temperature keeps changing and you have to keep putting it back in place. There were no towels by the pool two separate times in one day. Long walk back to the front desk to request some. Nice big rooms with a good sized mini fridge. Good air conditioning. Great big hot tub. Golf putting green is filled with unruly kids. Nice bar. Didn't eat but food looked good. Good location. Nice area. Food down the block.
June 30, 2015
Rated 5.0 out of 5.0 by 347Mark Nice new property
New hotel in a very good location. Very modern contemporary styling. Nice fountain in lobby and nice lounge area with large TV. The hotel is back to back with a Staybridge Suites and they share the common areas in the back; pool, putting green, sport court, and bean bag toss. Restaurant and bar area looked nice and the menu looked good, but we never were at the hotel for meals. Front desk seemed to always be working fast to try to keep up. Calls to front desk took a long time to answer, but service was always polite. WiFi in room was very slow, maybe being on 3rd floor had something to do with that, if so, could use some boosters. Overall, we enjoyed our stay very much and highly recommend the location.
June 26, 2015
Rated 3.0 out of 5.0 by Naome2013 Beautiful property, but........
This is a new holiday inn, and very pretty. The front desk staff is very pleasant, and helpful. Our room is large, and has a really nice, large walkin shower.
We booked 12 nights here, and are still here, but so glad we rented a car.
We have eaten at the restaurant several times, and the food has been fine. The wait staff, however, needs work. Although friendly, we have waited as much as 25 mins without even receiving water, and it's not because they are too busy. The service is almost non existent. Tonight there were 4 tables, and for 25 mins, I don't think anyone had even received water. Really? you must do much better than this! We left without supper.
Three nights since our arrival, the courtyard has been closed for private parties. The one night we tried to use the putting green, we had to wait 30 mins for them to round up the one putter and ball.
I do not recommend this property just yet........
June 24, 2015