Rated 4.6 out of 5 by 27
Rated 5.0 out of 5.0 by AwesomeEmeralds Awesome experience
Staff was friendly, helpful and some spoke English. Very good time.
November 29, 2013
Rated 4.0 out of 5.0 by footicus Nice rooms, pool, beach and staff
Arrival to to the hotel via the international airport is short and cheap (approx. 15-20,000 pesos). Upon our arrival to the hotel, there is complimentary water (located at the reception desk). The young lady that checked us in was nice and knowledgeable. I would say that the check in process is a little cumbersome and takes more time than what I am used to (copies of passports etc.). We arrived early, thus we could not immediately go to our room, which by the way were upgraded to "ocean view, with a king bed". The advantages of being a Platinum IHG memeber. We left luggage and went into town. Rooms were nice and comfortable. The A/C worked great for me, however had to be looked at by facility maintenance for my brother in laws room (would not stop getting colder). Balconies are nice and you do have a view of the ocean. Pool and pool attendants were nice. Drinks a bit costly but, to be expected as most visitors to the hotel will undoubtedly be foreigners. It is a short walk to the beach, which is nice. Now the negatives: Breakfast is costly. The "juevos pericos" a traditional way of ordering eggs in Colombia, were a total disappointment, which really surprised me. The bread selection was ok, but there needs to be fresh french bread. Poor choice of jelly's / jams! The bar. Ordered a Pisco Sour and what I got, well I am not sure....The bartender is in need of some education on how to make drinks. Also, one bartender is not sufficient when the bar is collated with the restaurant. Slow service. Overall, I would stay here again. Especially since I was using my points and only having to pay security and tax charges. Thank you.
November 27, 2013
Rated 5.0 out of 5.0 by katie6 Fabulous staff
The hotel is great with a full service staff who are fabulous. They will help you with plans & suggestions and they also not only get the taxi for you but tell the driver where you would like to go. They made our stay in Cartegena very comfortable.
October 30, 2013
Rated 4.0 out of 5.0 by Inter2013 Nice but points to be improved to be nearly perfect
Very good hotel even if a little bit far away from the center. The two negative points are
- the water in the bathroom was never hot
- the noise of the general air conditioner system (outside the room) is very loud which is not convenient to sleep.
October 28, 2013
Rated 5.0 out of 5.0 by Maica atmosfhere
clean, charmed, cozy space...incredible hotel in perfect size
October 14, 2013
Rated 5.0 out of 5.0 by Paolo60 I will be back
Excellent place to stay, to relax and with a wonderfull view.
October 9, 2013
Rated 5.0 out of 5.0 by Perceval Great staff
Hotel looks modern in a good way... in front of the beach. The best thing is the staff... each of them makes you feel pretty comfortable.
The swimming pool isn't that impressive but it's good enough.
September 26, 2013
Rated 5.0 out of 5.0 by 1colombiana GREAT SERVICE !
Excellet customer service , great location , very clean and friendly Hotel. very professional staff,
August 29, 2013