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Rated 4.6 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 sobre la ubicación del hotel y la esmerada atención de su personal Me gusto mucho la estadía en el hotel. me pareció un poco alejado del centro de convenciones donde estuve en un congreso, pero el transporte fue fácil, cómodo y económico. Es una zona residencial , con algunos hoteles exclusivos, alejados de zonas de comercio. Un sitio planeado para el descanso, lejos del bullicio de la ciudad. En varias cuadras a la redonda no hay un restaurante ni un sitio donde tomarse un par de cervezas, salvo el bar del hotel que aunque la atención es buena, no es el fuerte del hotel el servicio de bar. Un detalle sin mayor importancia, es que falta señalización en algunas áreas como los baños en el primer piso. No son fáciles de localizar porque no hay señales. Es de resaltar la amabilidad de su gente, el compromiso de su personal , el deseo de agradar al huésped y el afán por prestar un excelente servicio, propósito que logran con creces. August 14, 2014
Rated 5.0 out of 5.0 by Cartagena Had a great experience here. Very Knowledgeable staff and courteous. You have to check your bill and use only the cabs from the hotel. make sure they are in the hotel cabs.. the other guys in their own cars WILL GET YOU!!!! August 13, 2014
Rated 5.0 out of 5.0 by de los mejores lugares en Cartagena excelente lugar, buena playa, buen hotel, el servicio de una calidad triple A. August 8, 2014
Rated 3.0 out of 5.0 by restaurante excelente recepción deficiente el unico problema que tuve con el hotel fue en la recepción puesto que no me hicieron aseo en las 2 habitaciones reservadas. August 7, 2014
Rated 5.0 out of 5.0 by Buen servicio Muy presentacion y actitud de los empleados del hotel, felicitaciones. August 7, 2014
Rated 5.0 out of 5.0 by recomiendo Las instalaciones excelentes, se encuentra el descanso esperado y otros plus que contribuyen al descanso total. Es una buena alternativa en Cartagena. El nivel de este hotel es muy superior al standar de la misma marca en Estados Unidos en donde hemos estado. August 6, 2014
Rated 5.0 out of 5.0 by Best Experience Ever!!!!!!! I've stayed at plenty hotels, but this one was the best!! Thumbs up guys!!!!! The room was BEAUTIFUL and clean, has plenty of room, comfortable, convenient and quiet, A/C worked perfect. Restaurant, Pool service was just perfect. Me and my husband rested a lot. Had fun at the beach. The beach is so clean. Very few people around. Nobody bothers you. Only 15 minutes from downtown but away from everything to rest. This is my place to stay from now on when in Cartagena, Colombia. I will come back with my family very soon!!!! I am sorry I do not remember the names of the people at the front desk but they were JUST GREAT. I really love their Customer Service. August 6, 2014
Rated 5.0 out of 5.0 by Excelente Hotel Me gustó mucho el Hotel por la ubicación, el trato del personal, el confort de la habitación, el acceso a las áreas del hotel, la playa, la limpieza y el precio. July 31, 2014
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