Rated 3.9 out of 5 by 288
Rated 3.0 out of 5.0 by mwb19032 Crown Plaza Breakfast
First the staff at the front desk were great, very friendly and helpful as much as they could. We had an issue with the room. We turned the microwave on and it blew the circuit breaker. Maintenance came up and fixed it quickly. This should be addressed in the future so it doesn't happen 5 another guest. The reason this hotel is not getting more stars is their breakfast. It is poor for hotel standards. Two out of four days they did not have regular tea bags and the only had one type of coffee. They ran out of the tea bags and would not go out to buy it at a store. The restaurant management said it was on order.
September 8, 2014
Rated 5.0 out of 5.0 by Manuelrz65 Nice Hotel
Problem whit the location not many places near by to dine or food delivery other than the hotel restaurant but in general it's a nice hotel shuttle from and to Newark airport very convenient , gladly this time he driver was not on the phone while driving(different driver this time)and very attentive too, we ordered food from the restaurant , for take out, good flavor, room quiet , bed comfortable , always nice and clean
September 3, 2014
Rated 4.0 out of 5.0 by Renee95 moose from md
great hotel the staff always willing to go the extra mile to help you in any way possible.
August 27, 2014
Rated 2.0 out of 5.0 by zwig Quality of Sewrvice
The hoptel, whiile positioned close to the airport, is lacking in the quality, service and standards associated with Crowne Plaza.
It ranks low in every major category and is one I cannot recommend, unless one has enough points for a free night, or is seeking to bolster their point total.
August 26, 2014
Rated 2.0 out of 5.0 by JKLC1 Not Really a Crowne Plaza
This is a old hotel. Not the quality of a normal Crowne Plaza.
Breakfast is terrible.
Not a good area of town.
Only real asset is that it is near Newark Airport.
August 25, 2014
Rated 3.0 out of 5.0 by JP_NC aug 19 2014
overall good stay..stay here monthly...only complaints are parking for guest and the wireless internet
August 25, 2014
Rated 4.0 out of 5.0 by ROVTexas Needs Work
Breakfast buffet needs a lot of work
5" hole in bathroom ceiling
Ran out of TP in bathroom. No backup.
Bathroom sink was pealing
No priority club acknowledgement
August 22, 2014
Rated 4.0 out of 5.0 by Kirstopa good value
Great view of NY city.
We stayed using our IHG points for the stay. We drove into NY daily. I used spothero app for discounted parking.
No issues with the room. Could use more electrical outlets. Many outlets were built into the lamps, made them easier to access.
August 20, 2014
Rated 5.0 out of 5.0 by JackSer Estadía en Crown plaza Newark
La verdad todo el hotel me parecio excelente, el único detalle es que al otro día que llegue y me meti a bañar me di cuenta que habia unos cabellos que no eran mios en la bañera, eso es lo que no me gusto nada del hotel.
Por todo lo demás excelente
August 20, 2014
Rated 2.0 out of 5.0 by Gigolo Service is everything
For an old hotel....service should be good.
From slow check-in, to lousy breakfast service staff.
August 13, 2014
Rated 5.0 out of 5.0 by CountryPreacher Peace!!
My mind is at ease at this Crown Plaza!!! I don't have to worry about anything!! I've never had a problem here!!
August 11, 2014
Rated 5.0 out of 5.0 by JOSE401 GREAT STAY
ROOM WAS VERY CLEAN BED VERY COMFY THE CHECK IN WAS FAST & STAFF VERY HELPFUL
August 6, 2014
Rated 5.0 out of 5.0 by Woo-C CLOSE TO AIRPORT
Somewhat hard to reach hotel, at least when getting off at the NJ turnpike exit 14. Will be trying exit 13A next time.
Hotel itself is very clean and though close to a changing neighborhood, felt perfectly secure.
There is no free breakfast here but there is a nice bake shop at the lobby.
A word to the wise, The hotel offers a shuttle to the airport every half hour on the hour. If you are driving in, E-Z parking shares a driveway with this hotel and is a less expensive option than the Stay Park and Drive package offered by the hotel. You can stay at the hotel and park with the other venue for an "on demand" trip to and from the airport.
In all - very satisfied with my stay.
August 6, 2014
Rated 5.0 out of 5.0 by Vishal32 Nice Hotel with good interiors and exteriors, good location and Clean!!!
I selected this Hotel because of its near location from Newark Airport. The Hotel was clean with good interiors and exteriors, nice bed and sleep package provided by hotel was best. The room was at good temperature and felt relaxed. Best view from room, good complimentary transportation from hotel to Airport. My overall experience was Best!!! (Except attitude of one of the female front desk member who didn't greeted even being a IHG member, less knowledge of hotel policy for bag storage)
I recommend this Hotel for Best place to stay in Newark Area.
August 5, 2014
Rated 5.0 out of 5.0 by hmital great location and best value
hotel is very close to EWR airport that made our stay very comfortable when catching early morning flight.
August 4, 2014
Rated 2.0 out of 5.0 by Traveler308 Poor Guest Service from staff
Front desk service by clerk was rude and did not know of policy we were quoted at check-in. Refused to validate out parking ticket, thus costing us additional $ for parking.
Beware of this property and additional parking fees over and above your rate.
July 31, 2014
Rated 5.0 out of 5.0 by funtimetony Convenient and Restful
Ideal hotel for stopover at Neward Airport, Clean Comfortable and Friendly
July 28, 2014
Rated 5.0 out of 5.0 by SGR14 short night but worth it
The bed was very comfortable .. even tho I was only there about 7 hours.
July 28, 2014
Rated 4.0 out of 5.0 by lugan Information
Both Front Dest and van driver had answers for our questions, I'm ADA van driver waited and helped me both on and off, and at airport.
July 19, 2014
Rated 2.0 out of 5.0 by Sophia123 Not friendly staff at Front Desk
Staff in this hotel had attitude and not friendly or helpfulness.
July 16, 2014
Rated 5.0 out of 5.0 by gmhrjh Business meets Pleasure
1 overnight stay to send my husband off to China for 6 weeks where he was going to be staying at another IHG property (InterContinental Shanghai, treated him so very well) gave me the opportunity to have a last dinner with him and to see him off at the airport before driving back home.. The staff was gracious and professional from the front desk to the shuttle drivers. Breakfast service was decent despite 2 bus groups vying for their attention and for tables the next morning.
Rooms were fresh and clean, wifi was fast connecting, and checkout speedy.
We've a list of hotels to use for overnight stays prior to and after flights that either leave very early in the a.m. or arrive very late in the p.m. so that our air travel is as relaxed as it can be. This hotel has made the list for a repeat visit.
July 13, 2014
Rated 5.0 out of 5.0 by Craig7001 Very nice and SUPER convenient to EWR airport
I stayed at this hotel on June 29, 2014 and had a great experience. Most of all the drive from hotel to airport is VERY easy and no way to get lost :)
July 11, 2014
Rated 4.0 out of 5.0 by ugodia comfortable stay
I enjoyed my stay at Crowne Plaza. I am sorry i was not able to take advantage of all of the amenities. The only thing i wish they had was a microwave in the room.
July 10, 2014
Rated 3.0 out of 5.0 by marianne1949 Terrible customer service
This is a very nice hotel but the customer service definitely needs some help!
July 10, 2014
Rated 2.0 out of 5.0 by JCCJR Average
There were a few groups staying the night of 6/27/14 and this seemed to take a toll on the front desk staff and especially the restaurant. Breakfast was a chore. No cutlery, no meat, no juice. For a property this size I wouldn't think that a couple groups would cause such an issue. I am a loyal IHG customer but not a fan of this property.
July 8, 2014
Rated 4.0 out of 5.0 by Rich c Great Room, scary lobby
We spent the night here before our morning flight out of Newark.
We got to the hotel fairly late (1am) and the lobby had about 25 parents with kids hanging out. It was loud. I dropped of my rental and called for the hotel shuttle and it got there very fast. When I got back to the hotel (2am) and the lobby was still very loud and busy with people just hanging out. Not sure why the staff didnt tell them to shut up.
Good things are room was great, staff nice, location good, shuttle excellent.
July 8, 2014
Rated 5.0 out of 5.0 by Zack G Great front dest service
We felt taken care of and were dealt with respectfully and helpfully.
July 4, 2014
Rated 4.0 out of 5.0 by Zack G Great Front desk service
I am a Platinum memeber and have sttayed in over thirty properties
We took this hotel on points, very reasonable!
We were treated royally, staff was friendly helpful and kind.
I love this property!
July 3, 2014
Rated 5.0 out of 5.0 by Jailynn Great Location; Great Stay
I thoroughly enjoyed my stay at this property. The room was comfortable, the staff was friendly and accommodating and its location is an ideal point for visiting others in Jersey and in NYC any borough).
July 3, 2014
Rated 5.0 out of 5.0 by jmeyers123 Crowne Plaza Newark Airport - Nice Place!
Needed an overnight by the Newark Airport and this place fit the bill. Had a great sleep on a comfortable bed and an unexpected great view of the New York City Skyline out my window! Long term parking is available on site and they have a pretty nice bar / lounge there too!
July 1, 2014