Rated 3.6 out of 5 by 61
Rated 5.0 out of 5.0 by JWH52 Relaxing Experience
What a wonderful place to stay! Can't say enough about the entire staff. Very friendly and courteous. Great food and a very relaxing bar. Great nights sleep!!
Recommend very highly!
February 23, 2014
Rated 2.0 out of 5.0 by AlanIOM Dated property
I stayed at this hotel in January 2014. I agree with many of the other posters. It is old; it even has an odor of smoke probably left over from when they banned smoking at the hotel. It does not have an elevator to the second floor.
If you have a sensitivity to flicker, this hotel has bare compact fluorescent lights (CFLs) in many locations. Is it Holiday Inn’s policy to have this unpleasant lighting? CFLs should be covered. Better yet, use LEDs.
The staff was excellent, but this property needs some investment. I checked out early and went to another hotel.
February 16, 2014
Rated 5.0 out of 5.0 by BB&M Restful oasis during our winter travels
Excellent Value. Not plush but a very well managed and maintained hotel. Nice decor in the lobby and rooms. The bed, pillows, and bath were very clean and comfy. The staff were all friendly, efficient and knowledgeable. Probably the best free breakfast of any hotel in our travels.
February 12, 2014
Rated 3.0 out of 5.0 by Mastrosouth Front Desk Service is Lacking
Upon leaving the hotel my husband needed to overnight an envelope for work, He is an over the road truck driver. Front said UPS comes by there. Asked if they could send out his envelope. Again it was YES. Here a week later the envelope is STILL sitting at the hotel. We were told it would be sent out today and NOPE still there and with impending weather no guarentees it goes out tomorrow. The manager did not return my husbands calls and he made plenty of them. Called Corporate number for assistance sadly they did not seem all that happy to assist with our complaint. I will never leave another over night envelope at a hotel to be shipped out. Hotel reviews had me leary of the place we were in town for a funeral and the family was staying at this location. The lounge service was most accomidating with our large group in the bar.. They were attentive and helpful.Lots of TVs in the bar which was perfect for watching the Super Bowl. Loved the dart board. Our guys shoot alot and having that feature for the family was a winner. The hotel needs to be updated. The rooms I felt were small and the bathroom was made for one. No two people getting ready at one time. I enjoyed the Breakfast buffet. Very nice.
February 10, 2014
Rated 3.0 out of 5.0 by eaglecountry Great breakfast,
The hotel is an older style and the concerns associated with that type of hotel are typical. Little hot water for a shower.
The breakfast layout was one of the best I have seen in a hotel.
February 2, 2014
Rated 5.0 out of 5.0 by Jumping Jo Ann Great Service
The ladies that worked the breakfast bar were the best o fany hotel I have stayed at. The food was also the best of any hotel I have stayed in. The front desk were also very friendly.
January 28, 2014
Rated 2.0 out of 5.0 by Candi51 Best Part was the Pool
This property is very dated, landscaping overgrown, and rooms were in poor condition. It looks like it was a really neat place- 15 years ago. The furniture was disgusting- chairs dirty, dresser missing handles, bathroom in poor condition. The carpets felt "sticky" so we laid towels down on the floor.
The check-in staff was less than cordial. and didn't even acknowledge us as platinum members.
Best parts were the ENORMOUS pool- you just don't see the big pools like that anymore and it was quite fun.
The little restaurant in the hotel was clean and fast and friendly staff.
Breakfast was a southern delight and FAR above average HIE standard breakfast offerings.
Needs some TLC and could really be a gem again. Convenient location.
January 13, 2014
Rated 2.0 out of 5.0 by JoW1996 Decent place for a half way point
We stopped at this hotel since I had enough IHG rewards points for a free night there and it was about half way for us to drive back from FL to IL. We were pleasantly surprised that it had a restaurant attached to it since there wasn't any fast food places around it once we turned off the interstate and it was 8 p.m. Our room was fine until we went to bed. The HVAC unit was awful. Loud, couldn't regulate the temperature - it was either crazy hot or cold. I guess we should've asked to switch rooms but it was bedtime and we didn't want to hassle with it. I should ask for my rewards points back. Good sized rooms, clean, big bathrooms. It's an older property but it was fine. I think we just had a bad room. Trying to be positive. Free Breakfast in the morning was good - they had it set up in the restaurant area.
Pillows were lumpy and we could hear bed springs popping as soon as we sat on the bed. They need replaced.
January 13, 2014