Rated 4.2 out of 5 by 57
Rated 2.0 out of 5.0 by flightman Worse Holiday Inn EVER!
We have stayed at many HI before and this one was horrible. Phoned early in the day to see if the room was ready and they said yes. Showed up at the hotel 2 hours later as was told the room would not be ready until 3pm (it was 1pm). Came back later and checked into the room. We did not receive anything or they did not even mention of being a gold member. Got to the room and the toliet had paper in it and the floor covered with hair and sticky stuff. the bed had dirty sheets, no mattress cover and it was badly stained. Phoned down to the front desk and no other room so we had to stay. Asked for new sheets but were told the hotel didn't have any extras. We were so tired I just didn't care so went to sleep.
The next morning asked for housekeeping to change the sheets and they said of course. Came back later that day and the same sheets were still on the bed! Phoned down to the desk and the housekeeper came back to the room and said we were lying! I said well ok maybe you changed the sheets but then you put dirty ones on the bed as the same blood mark and pen mark was still on them so that is how I knew they were not changed! She stormed off and then the front desk phoned to say somebody else would come back to fit them and nobody did. That evening phoned again and was told no extra sheets avaliable so I went to Kohls to buy some & then to Kmart to get an inflatable mattress so we didn't have to sleep on the mattress. Washed them and then could not get the dryer to work. Front desk didn't care so had to go to the laundry mat down the road to dry them.
Tried to switch to the other Holiday Inn but they were full and were there visiting my parents so didn't want to move to another city.
February 27, 2014
Rated 5.0 out of 5.0 by TXBigcheese Great Value
This is a convenient place to stay in Casa Grande. On my most recent stay the rooms were spotless as usual and the service is always welcoming. I had ordered room service and my food was delivered hot and with a smile! Try the southwestern philly cheesesteak, its simply delicious.The wifi speed is great. The fitness room is a plus the equipment is modern and the free weights and bench is an added bonus. Thank you Holiday Inn Casa Grande!
February 24, 2014
Rated 3.0 out of 5.0 by LONELYINCASAGRANDE I want to like this place but...
It's Casa Grande, what do you expect?
I have to remind myself of this when I visit. This Holiday inn is a good value. Rooms are okay, they have a restaurant and bar but they are very short staffed so it's impossible to get service.
Issues with the room (Shower, toilet, etc..) will go unresolved.
Hopefully you like to hear trains in the middle of the night because they are right next to the tracks.
So, if you don't need service and you can deal with train whistles at 2 in the morning, this hotel is for you!
February 13, 2014