Rated 4.3 out of 5 by 103
Rated 5.0 out of 5.0 by lunatic1978 overall happy
this hotel was very nice just don't expect great service at the bar you wont get it unless you have a differant bartender than i did i belive her name was terri1
September 19, 2014
Rated 2.0 out of 5.0 by delvec My nightmare of a stay
When I saw Holiday Inn, I had expectations but was extremely disappointing. The rooms were dirty. The pillows had make up and bed sheets had stains. My first room, the sink wouldnt drain, and after multiple requests, I had asked to move me to another room. My room was not cleaned the first night. I had left for work very early in the morning, and did not get back till very late at night, and the room was untouched. When i asked to make it a priority to have my room cleaned, it still wasnt properly. The second room i moved to, i found socks and underwear still in the dresser from previous tenants. The room was better, but the cleaning staff was horrible. I left my used towels on the floor to be exchanged, but all they did was fold them and put them back on the rack. I noticed from the smell that stunk up the whole bathroom. This hotel was a huge disappointment as far as IHG standards go. The upside however, was the staff. They were very courteous and friendly, but someone needs to start managing the place like it should be...If you can drive down 6 minutes, there is a holiday inn express that is way better
September 19, 2014
Rated 3.0 out of 5.0 by Budman072486 Good Value - Needs Updating
The Hotel staff is super friendly and helpful. The Restaurant and Bar aren't bad, pretty decent prices.
The rooms need some serious love though. The bathroom was falling apart, the "non-smoking" room reeked of smoke, the halls smell funny, the wall paper is peeling everywhere; overall the hotel could use a good reno.
For the price, it wasn't bad; but it just doesn't quite live up to the quality I have come to expect from Holiday Inns/Expresses.
September 16, 2014
Rated 5.0 out of 5.0 by HBFOK Love this place
Our team wouldn't think of staying anywhere else when we are in this area. The staff is super!
September 15, 2014
Rated 5.0 out of 5.0 by notajetsetter stay here
clean and full service nice hotel great staff well kept grounds
September 11, 2014
Rated 5.0 out of 5.0 by Baba B Great Value and Service
After traveling for more than 12 hours this hotel was a welcomed sight. We called in our reservation and when we arrived we were greeted with cookies and a smile. the pool was refreshing and the room clean and comfortable. For breakfast we expected the regular bare bones, but were treated to a lovely buffet.
I frequently travel between my homes in Los Angeles and Houston and will definitely make this Holiday Inn a regular stop.
September 9, 2014
Rated 5.0 out of 5.0 by DENA0036 Awesome Staff
My husband and I were so impressed with how friendly the staff were. Anything we needed was immediately taken care of. They were so friendly and the hotel was so clean and felt like a safe place to stay. We would definitely return to this hotel over and over again!
September 2, 2014
Rated 2.0 out of 5.0 by Tim865 Poor quality
I was tremendously disappointing with my experience this time. As soon as I entered the room I contacted the front desk that the florescent light was flickering - this was never fixed after a second request a day later. I have problems with the TV controller and did have someone come and check it. Instead of replacing it - her got it working ans said call again if it stops working. When I did call back the next evening, it took over an hour for someone to come and replace the controller. My rate for the room included breakfast. I was originally told that I had to wait until the night before to get my morning "coupon" for breakfast then I was told I could not get it until that morning. I have NEVER had this experience at any hotel including any other IHG property.
Overall the property is OLD and it shows. Wallpaper is pealing from walls. Walls have been poorly patched and the pealing throughout the property and my room.
I can not nor will I recommend this property to anyone.
August 31, 2014