Rated 4.2 out of 5 by 134
Rated 1.0 out of 5.0 by Optical Gurl Just say "NO"
The hotel itself was just fine. Rooms are as expected clean neat and comfortable.
What has me leaving unfavorable commnts is that I am travleing for work and my boss pays for my stay...booked through a well known reservations site- not holiday inn's site...and when I had to check out a day early...the hotel would not refund the day...and they blame the reservation site who called and asked if the hotel would consider refunding as this was an unforseeing issue# I was so sick I couldn't work and needed to go home- dr note and all#
I'm in the business of creating yes-es for people everyday. I dont do business with or reccomend businesses that say 'NO" and cant be moved beyond the expected.
December 15, 2014
Rated 5.0 out of 5.0 by Nick1981IHGRules Great Hotel!
Holiday Inn casa Grande is a great hotel! It was clean, comfortable, food tasted great, and excellent staff! Stay here before booking else where!
December 10, 2014
Rated 4.0 out of 5.0 by CalypsoKitty Hotel gets better all the time
The refurbished room was nice. I had stayed many times before and some of the rooms were shabby. The only problem is that my room faced West and I was woken at night by the trains. Next time I will ask for a room that is not on that side.
December 7, 2014
Rated 5.0 out of 5.0 by diggity Good Stay
Business stay was pleasurable. Good amenities. Great breakfast. Friendly staff.
December 5, 2014
Rated 1.0 out of 5.0 by rubella front desk people not helpful
That nite I probably was able to sleep 4 hours or lees noise in the hall people ruining no breakfast offer over all poor service
December 5, 2014
Rated 2.0 out of 5.0 by Unhappy in Casa Grande Need to clean rooms better
My first morning in the shower found a left over wash cloth from previous guest. The second morning shower found long black hair in the shower while I have very short blonde/grey hair. I was afraid to imagine what the rest of the room might have hidden.
November 25, 2014
Rated 3.0 out of 5.0 by Psalas Not too bad
Aside from them raising my price at the last minute, being woken up at 9am after being informed of a noon check out, and the amenities being broken; the hotel was beautiful and clean.
November 18, 2014