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Rated 4.2 out of 5 by 90 reviewers.
Rated 4.0 out of 5.0 by friendly staff, poor dining service The staff was very friendly, I was able to talk with then life we had previously known each other. But, ordering dinner at the restaurant/bar was very poor. The waiter, who couldn't even bring you beer because he was to young, didn't know how to handle the situation of customers leaving because their food was taking to long. Would I go back, of course. August 18, 2014
Rated 3.0 out of 5.0 by Noisy and pricey...wakeup call to corporate office Holiday Inn East in Casper is one of the nicer hotels in Casper, but for the money it isn't all that great. First of all the air conditioner in the room is WAY too loud, waking us up every time it turned on. Having stayed in another Holiday Inn in another state recently, our week here wasn't an isolated occurrence. Attention Holiday Inn Corporate: spend the extra money for coolers/fans that actually don't wake you up every time they come on! Other national chains seem to have figured out that people come to hotels to actually get some sleep. Another issue, again I blame corporate and not the local management, was the restaurant....limited hours and not a full service restaurant. Kids under 12 are free, but the portion size is ridiculously small for anyone over the age of 3. The business model is clearly set up for a not so extensive buffet. They offer menu ordering, but clearly they want you to order the buffet. I absolutely hate the business model of limited dining that so many national chains have moved to in order to cater to business travelers, who by the way are likely to use their business accounts to go elsewhere for a meal anyway. Here's an idea, instead of joining the pack of mediocre, be different and provide a full service, menu based restaurant and bar that opens early, has service all day long, provides room service, and stays open past 9:00 pm. If you have a full service restaurant and bar you would attract not just families staying here but locals wanting to eat out or get a drink with friends. Despite the shortcomings from corporate, the staff at this location were friendly, efficient, and professional. August 17, 2014
Rated 5.0 out of 5.0 by NIce Hotel with a great view Hotel was clean and comfortable and had a great view of the mountians. August 17, 2014
Rated 5.0 out of 5.0 by Great place to stay! The hotel was very clean, very comfortable and the staff was great. My only complaint - ice machines were too far from the handicapped rooms - ice machine broke on our floor - and required double trips to get ice. August 16, 2014
Rated 5.0 out of 5.0 by Great customer service Kathleen ( sorry if I misspell your name) excellent customer service..... Answered all my question and helped me stayed in the same room because I didn't when I was checking out. Thank you and keep up the good work... August 12, 2014
Rated 4.0 out of 5.0 by Nice and Clean This HolidayInn is located in a new section of the city where there are shopping mall, access to grocery, and casual dining. August 9, 2014
Rated 5.0 out of 5.0 by Pleasant Stay This Holiday Inn appeared to be newer build. Everything was clean and I slept like a baby. It was a great stay!! August 7, 2014
Rated 3.0 out of 5.0 by Few Hotel Amenities Upon registration, I expected to receive or offered a cool botttle of water, complimentary breakfast, evening reception of some sort. Restaurant hours were limited and TV's were mounted in each booth, initially this seemed like a plus, but no volume control on the remotes and the family sitting next to me drowned out the sound of my viewing choice. A good idea, would recommend limit on volume setting. Hotel is located in an area with lots of shopping options but none that are with /in easy walk distance. Shuttle service limted to airport only, what a waste, I did not see van move once during my 3 night stay and when I asked for shuttle ride less than 10 min from hotel, was advised not possible. Hotel property is beautiful and well appointed, if you are wanting only a comfortable, safe place to stay then consider this location. August 4, 2014
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