Rated 4.2 out of 5 by 143
Rated 2.0 out of 5.0 by T. C. Poor Service Front Desk
Poor Front desk service. Unclean towels in room. A/C continued to run even after I shut off system. Was told it came for 10 seconds from time to time to keep air moving in room.
January 24, 2015
Rated 4.0 out of 5.0 by JayAim Good option
A good sound option for Casper, the staff is very helpful and the hotel is fairly newly built just on the edge of town. It has everything you need and perhaps more. The food is excellent and the daytime functions do not interfere with guests. The shuttle service is a bonus. There is however 1 major issue especially as this is a new hotel. The aircon/heater is way too noisy yet there is nothing wrong with it. To the point that you can't hear phone calls anymore nor the TV and that's crazy even more so considering the newness of the facilities. Imagine at night when you try to sleep whilst jet lagged!
January 20, 2015
Rated 5.0 out of 5.0 by Nevaeh Very Nice Stay
I've stayed at this hotel quite a few times for business travel, and would highly recommend. Nice clean spaces, friendly staff, and plenty of options for shops and restaurants nearby. Great view of the mountains! (or construction for new hotel nearby)
January 13, 2015
Rated 5.0 out of 5.0 by aunt cp A great sty
Wonderful staff, clean hotel, comfortable room, comfy bed
January 3, 2015
Rated 5.0 out of 5.0 by kate63 Great customer service and comfortable room
Very clean and quiet. Very relaxing. Pool temperature was excellent and so was the hot tub.
December 26, 2014
Rated 5.0 out of 5.0 by Joey4002 Great room, and very quiet. Bed was very comfortable
When I checked into this Holiday Inn the outside of the hotel was very clean and updated. The check in process was very fast, and hotel staff was courteous. My room was very clean and quiet. I have never had a problem at this hotel.
December 7, 2014
Rated 3.0 out of 5.0 by drbbay Do think twice
Maybe because it's new - maybe because the service people are new, young, lacked some training, the expectations were NOT met. Casper needs a full service, new facility to accommodate travelers. This Holiday Inn was expected to be far above the usual in Casper, WY.
Some of the kinks need to be worked out before I/we will stay here again in the near future.
We will stay elsewhere and get similar service for less money.
December 6, 2014
Rated 2.0 out of 5.0 by Cory49 Staff and internet
I stayed here a couple of times and never could get the internet to work. I went down to the front desk just as I was leaving and I was wanting to making a reservation for the following week and the guy that was working the front desk that morning was on the phone and very rude so I said forget it.
December 5, 2014