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Rated 4.2 out of 5 by 72 reviewers.
Rated 5.0 out of 5.0 by Best staff ever We had a wonderful stay. The hotel is beautiful and looks brand new. Very comfortable beds and immaculate rooms. I had a great breakfast buffet and my wife had an egg white omelet, which wasn't on the menu but they happily accommodated her. We did have the salmon for dinner which was delicious. Great experience. On top of that, the staff was wonderful. Personalized service and bent over backwards to ensure a great stay. Shocked to find this level of service for the price! November 22, 2014
Rated 5.0 out of 5.0 by Excellent place to stay We loved our stay at this hotel. Very clean, updated and the friendliest staff we have encountered in a while. Located in nice area and near shopping, restaurants, etc. Highly recommend! November 20, 2014
Rated 5.0 out of 5.0 by Big D's Review Holiday Inn Phoenix - Chandler made my stay in Chandler enjoyable. The service at the hotel was excellent! I will be back! November 19, 2014
Rated 5.0 out of 5.0 by Renovation is coming along nicely!! I have been staying at this hotel on and off for the last 4-yrs. I have seen a lot of change. The current renovations, while a little inconvenient, have not been a major issue. This last stay was my first in the newly renovated section of the hotel. VERY nice!! The look is more contemporary but the feel of a restful environment is still there! They even asked me about where to place the Christmas tree, so I know they are still thinking about how to please their guests. Only down side I see at this point is they have not included weight equipment in their gym. I mentioned it to the staff and hope they will be working to add this back. November 16, 2014
Rated 1.0 out of 5.0 Look somewhere else to stay in Chandler !! This was a bad experience. It took six hours to get a safety deposit box. After I left they billed my credit card twice. I had to chase them to get ot fixed. Look somewhere else to stay in Chandler. November 15, 2014
Rated 3.0 out of 5.0 by Warm and friendly staff leaves good impression I don't use much of the facilities of the hotel, so the only feedback is on the staff. They will warm, welcoming and eager to help. There's some renovation on-going which I believe completing soon, but totally not affected by the renovation. The air con should be checked though, it is noisy when I switched to the cool mode. November 12, 2014
Rated 1.0 out of 5.0 by As good as it get's This was the nicest Holiday Inn I have ever stayed in. November 11, 2014
Rated 5.0 out of 5.0 by Bed and Pillows Excellent The rooms and bed are very comfortable. Had a great night's sleep. Would love to own some of those pillows. The grounds are very pleasing but getting into the hotel from the west is a little difficult. Need to take a U-turn at Alma School road. Everything was great except for the breakfast... it was horrible and not worth $10. Food did not taste good and not much to choose from. Ended up with a little bowl of cereal, again, not worth the price. The staff, from the front desk to the clean staff, were all very friendly and helpful. November 10, 2014
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