Rated 4.2 out of 5 by 70
Rated 5.0 out of 5.0 by Today'sRespondent Hotel Staff
Front desk personnel were VERY polite. A woman from housekeeping was cleaning a spill near the front desk. She was very polite and had the wet floor warning positioned so I could get around and still not be exposed to slipping on the wet part of the floor.
The young lady in the restaurant wasn't rude, but in my opinion wasn't very welcoming or friendly compared to the other staff persons that I had contact with. Perhaps it is a generational thing?
Again, all the others I had contact with were VERY polite. This particular person in the restaurant wasn't rude, just not as welcoming as the rest.
February 26, 2015
Rated 5.0 out of 5.0 by Wen1969 December 2014
Here every month for business and never have a bad experience.
January 28, 2015
Rated 4.0 out of 5.0 by Wen1969 January 15, 2015
I stay at this location every month for business. The staff at the front desk is always welcoming. The rooms are always fresh and clean.
January 28, 2015
Rated 5.0 out of 5.0 by The Arctic Fox An Oasis in Houston
An absolutely delightful oasis in the midst of the noisy, rough-cut oil and gas shipping center of Houston. Although I have traveled to this area quite frequently over the past ten years, I had never expected such a lovely venue in which to rejuvenate myself each night.
I worked midnight to noon each day for my 10-day stay. As a result, I needed quiet and 'darkness' during the day. That is exactly what I got! Terrific accommodations.
The front desk staff were uniformly excellent - Cassie and Pankey stood out, however. Cassie could teach the entire HI chain about making guests feel enthusiastically welcome. She has an infectious personality. Pankey is more low-key, but both are very competent.
January 14, 2015
Rated 4.0 out of 5.0 by Rrichard72 "Me time..."
I just wanted to take a moment to express my thoughts on not only my most recent stay at Holiday Inn, but also on the many previous stays in the past. I suffer from a chronic illness which can at time render me an enormous amount of pain. Because of my illness, I've had to move back home to live with relatives. Since it can become loud and crazy at the house, I had to find a way to get away from it all to just "chill" and have "me time".Each time i visit the Holiday Inn i am always treated with kindness and great professionalism. The front desk is always nice and accommodating with a smile. The rooms are clean and comfy, which is a definite plus in my book cause i am 'very' particular. Any time I have questions about anything, the staff is quick to oblige. Due to financial reasons, I'm not able to visit as much as I'd like, but it sure is true blessing to my mind, body and spirit that I can have just a bit of time on my own to do NOTHING. Anyways, those are my thoughts and opinions about your facility. I hope you're a to get great review across the board.
December 30, 2014
Rated 5.0 out of 5.0 by rjr549 Sent on a service call
I was sent to Houston on a service call. The hotel was new, clean, and convenient to travel to the jobsite from. The room I was given was a whirlpool suite. I never got to use it. After a long day at the factory, all I wanted was a comfortable bed to sleep in, which this hotel has. The breakfast was great every morning.
December 6, 2014
Rated 4.0 out of 5.0 by Bussy traveler Best of Houston East
Este hotel cuenta con buena ubicación al Este de Houston, con buen acceso a las areas industriales y a la vez, a áreas de compras y restaurants para lunch de negocios.
November 18, 2014
Rated 5.0 out of 5.0 by Mark6565 Mark
Clean spacious room and bathroom,
November 16, 2014