Rated 4.1 out of 5 by 31
Rated 4.0 out of 5.0 by Snoo74 spacious room, about what I would expect in a new hotel
though the room was spacious, well appointed and comfortable overall, the chair was too low for the desk making work at the desk uncomfortable. The chaise was marginally comfortable. would prefer a nice easy-chair. least of all was I resent paying for the same breakfast I can get for free at any other mid-range hotel chain.
November 26, 2013
Rated 5.0 out of 5.0 by Canadian59 Overall experience
I love this Hotel. Every time I go to Houston for work, i stay at this Hotel. The staff are very friendly and accommodating. The staff remember you and welcome you everytime you stay. The rooms are very nice and clean. The chef at the restaurant is awesome because he actually mingles with the guests. The menu is also good.
November 24, 2013
Rated 5.0 out of 5.0 by Brian923 Good fitness center and quiet
Pleasantly surprised the fitness center has dumbells up to 50lbs. Even though right off 8, very quiet, not much road noise.
November 24, 2013
Rated 5.0 out of 5.0 by Pierre362436 Staff
The staff here is spectacular and never fails to amaze me. Michele in the lounge and Lindsey at the front desk go above and beyond. Mari never fails to speak to me when she sees me and treats me like I was an old friend. The absolute best service I have experienced at a hotel.
October 9, 2013
Rated 4.0 out of 5.0 by JohnnieIII Short notice, good stay
I don't believe in all excellant, I feel now matter you can always improve. Great job here though.
September 8, 2013
Rated 5.0 out of 5.0 by Featherdale Pleasent surprise
First time stay. Although location next to I10, this hotel provided quiet comfort and relaxin atmosphere. The bar and resturant were an added bonus. The Blue Burger was delicious. Will plan to stay there again.
September 4, 2013
Rated 3.0 out of 5.0 by Xyz4569 WiFi
Don't stay in room 401 if you want wifi unless you want to pull up a chair next to your door or sit in the hallway.
August 21, 2013
Rated 5.0 out of 5.0 Very good
I loved Jacuzzi which is so big in the room very much.
May 28, 2013
Rated 5.0 out of 5.0 by Steve355 Nine months of experience
I have been here for nine months on a 14/14 day work time. The entire time has been a pleasure with all aspects. The staff is very pleasent and the food is great, after this much time one would think that some negative points would be apparent, but not here. I would recommend this stay to all and say " Hi" to Chef Jerry. The stay will be pleasent.
April 24, 2013
Rated 3.0 out of 5.0 by Idontlikethis Bar tender
I've been a Priority Club Member since '96. Everything was fine except the relationship between the bar tender and the two wait staff wasn't good. The bar tender was too busy visiting and although the bar was almost empty the bar tender was too busy to get the drinks out. The location is poor because of the trash you have to travel past on your way to the hotel.
April 18, 2013
Rated 5.0 out of 5.0 by Marque thanks
Just to thank all the personnel.
The hotel is very comfortable and easy to find it
April 4, 2013
Rated 5.0 out of 5.0 by Vickie22 Great Staff and Clean Rooms
I really enjoyed my experience with Holiday Inn in Channelview.
Everything was perfect. The room was clean, the staff was very professional and the food was excellent. I will definitely refer this hotel to all of my friends.
April 3, 2013
Rated 4.0 out of 5.0 by LoveToTravel4909 My Stay (March 2013)
Pro: Very nice Holiday Inn Express location, one of the best I’ve stayed in over the years. Room service and food was great.
Con: Surrounding the location is bare however there is restaurant inside hotel. Closest fast food restaurants and/or convenient stores are about 2 miles. Large shopping centers and restaurants within 5 minutes if you Sam Houston Freeway.
March 7, 2013
Rated 5.0 out of 5.0 by SafetyJason Always a great home away from home...
Great place to stay and always are very helpful.
February 11, 2013
Rated 5.0 out of 5.0 by Jenny77 Very comfy stay!
Very beautiful facilty and a great comfy stay! Will highly recommend
February 5, 2013
Rated 1.0 out of 5.0 by SWilliams2 Wrong room size
We reserved a room with two queen size beds and ended up with a roll away standing straight up and a king size bed. We ask for an important wake up call (drove 10 hours for an interview) and did not receive a wake up call. Was told I could not get my points for the stay and the man was rude to my sister. I called the priority club and was to be contacted by the hotel in 48 hours and was not contacted at all.
February 2, 2013
Rated 2.0 out of 5.0 by Standish Less Than Satisfactory
Regretfully I (and my fellow Rescar visitors) were not impressed with our recent stay.
1) I booked my room over a month in advance and requested a room in the back away from the highway. This request was ignored. A person that reserved a room after I did, was given a room in the back.
2) The chair in my room was broken. Took two days to get a new one.
3) The service in the restraunt was terribly slow in the mornings. We walked in on one day and over half of the tables had not been cleared of the previous guests dishes. And stayed that way during our meal. We had to search and find our own silverware each morning. A table of 6 had to share one coffee urn. Ran out quickly and we could not find the server to get refills.
4) The server took a breakfast order. The guest had to say it again when the server got it wrong. The server still brought out the wrong order. (cresants rather than an omlet). Toast was the wrong bread. The server never wrote anything down and continued to get the requests wrong.
Overall - not happy at all.
January 29, 2013
Rated 2.0 out of 5.0 by Platinum4Work This hotel is perfect for Driving By.
I stay at IHG hotels regularly. I have found it is the small things that make the stay good or bad. Not providing fresh hot coffee in the lobby in the morning is inexcusable. I was rudely informed, "you can go buy it in the restaurant". I have to sit down and wait for the server to bring me the coffee and sign a receipt to get a cup of joe?! I thought they were kidding. This unsavory interaction with the front desk staff coupled with the fact that this hotel is in a undesirable location at a premium price was enough to make me cross this hotel off my list forever. It sounds minimal but, like I said its the small things.
October 18, 2012
Rated 4.0 out of 5.0 by Canadian Spacious room, comfortable bed with excellent service in restaurant
I can always depend on Holiday Inn to provide a comfortable room and good services. I looked up Holiday Inn at Channelview in Google to be close to where I would be working in Baytown, I was surprised to read couple of poor reviews. However I relied on my previous experience and chose to stay in this hotel. I am glad that I did. The facilities in the building and my room were clean and well maintained. The bed was very comfortable. The food and service in the restaurant were excellent. I had a comfortable stay and will come back to this hotel at my next visit.
October 11, 2012
Rated 2.0 out of 5.0 by FrequentTraveler2000 Should Have Stayed with My First Choice
Was attracted to the description of being a State of the Art Hotel, anything but that. Cable was fuzzy and Internet Speed would not reach above .018mbps! State of the Art? Staff was unfriendly and uninterested in addressing my needs. What good is being a Platinum Member if you are reaping the rewards.
Sad! An overpriced hotel in a poor part of town.
September 17, 2012
Rated 4.0 out of 5.0 by fump09 very nice hotel
very nice hotel, love staying here, Ribeye steak very good
only draw back I can find is the internet, I'm a gamer heart and the internet is not very good, I'm better off hooking up to my phone in the window, hopefully they will fix this, and it's is both wire and wireless
but it does stand out like a jewel where it is
very limited access in and out so no thru traffic, security patrol, really don't worry about thief or anything here
September 14, 2012
Rated 3.0 out of 5.0 by Alawysbusy The restaraunt could use some more help.
The rooms are very nice, everything is new and seems to be working well. The bar area is not well staffed, probably enough people, but not experienced enough. It is the same kind of service I get at the Holiday Inn in Kemah with a bar by the same name! If they could just bring the bar/rest. up to par things would be very good.
August 2, 2012
Rated 5.0 out of 5.0 by kwallis68 wonderful new property
The hotel was pretty new. Furnishings were great with a nice bar.
July 11, 2012