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Rated 4.3 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable place to stay in great area! We were stopping in Charleston on our way home from North Carolina and wanted a nice place to stay in the shopping area of Charleston and this hotel was a very comfortable and clean place to spend the night. September 26, 2014
Rated 3.0 out of 5.0 by Hope it gets better. Everyone seemed bored.There was no "extra effort"seen or offered except from the souz chef. This was a retry for us from a earlier stay. Hotel seems to have a bad day. September 23, 2014
Rated 5.0 out of 5.0 by Perfect Couldn't have asked for better service, wonderful employees. Hotel and rooms were clean and lovely. Beautiful pool and deck area. Library on same floor! What a great idea. Good sized restaurant and bar as well. Great location just off King Street, walked down it to the market area. Didn't need a car! September 18, 2014
Rated 2.0 out of 5.0 by Great Staff but lousy location While the service was excellent, I was dismayed at the location which was on the furthest edge of the Historic District and not in a great area. My room overlooked a junkyard and rusted cars. Having traveled alone, I felt uncomfortable walking on the side street in the evening. Poor parking facilities, narrow street, hard to maneuver. The tapas restaurant quality and food was one bright spot. September 11, 2014
Rated 1.0 out of 5.0 by Not User Friendly for Physically Challenged The staff was courteous and efficient but the facility was not user friendly for me as a physically challenged individual.; this is a situation I have encountered in the past. In 2014 with an aging clientele population, I find it incredible that a corporation of your stature cannot or does not have the will to provide better service to the very clientele who made you who you are. September 10, 2014
Rated 5.0 out of 5.0 by We had a lovely stay By the looks of the hotel and rooms it is relatively new. Everything is modern & clean. The rooms and bathrooms are generously sized. The bed & pillows were very comfortable. The staff is friendly & helpful. The heated outdoor pool was a bonus! The hotel is one block from King Street & there's a stop for the free trolley right across the street from the hotel. The only thing I would suggest is that more washers & dryers be made available. There is currently only one washer & one dryer. I had to wait for another guest for over two hours late into the evening/night to finish multiple loads of laundry. But even the laundry room had new machines and a nice counter to fold. If I visit Charleston again I will not hesitate to stay here again. September 8, 2014
Rated 4.0 out of 5.0 by Outstanding service! The hotel and it's amenities was great. The service by the staff, bar and restaurant staff, valet staff was exceptional, especially Tammy at the reception desk. September 5, 2014
Rated 5.0 out of 5.0 by Great service comfortable bed Enjoyed our stay. Room was comfortable and service was excellent. September 4, 2014
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