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Rated 4.3 out of 5 by 268 reviewers.
Rated 3.0 out of 5.0 Average at best Front desk folks were very nice and helpful.The bed was comfortable and we slept well. Breakfast was buffet only and expensive. Made it expensive if you want just a bowl of cereal. Housekeeping did not clean our room until we wanted to shower and dress for a wedding. No late cheek out and we are Platinum. I did not think this hotel lived up to IHG standards that we've come to love. October 27, 2014
Rated 3.0 out of 5.0 Great staff While I did encounter a problem with my first room the staff immediatey took care of my room change and attended to my needs October 27, 2014
Rated 5.0 out of 5.0 by Great experience at a good price Very nice hotel at a good price. All other hotels were more expensive. The only draw back was being half a dozen blocks from downtown. But the weather was perfect and the walk pleasant. October 25, 2014
Rated 4.0 out of 5.0 by Off the Beaten Path but Not a Bad Location The Charleston Historic Downtown Holiday Inn met general expectations, although it was located farther from the center of town than we expected. The staff was helpful in providing reassurance and recommendations for places to go and to eat. While the area looks a bit sketchy, the one block walk to King St ended up being fine and put us in an area with lots of shops and restaurants. The visitor center was an easy walk from the hotel also. I missed having a complimentary breakfast, ala Holiday Inn Express. And the staff didn't mention the free shuttle service that we took to get back and forth around the historic area. October 25, 2014
Rated 4.0 out of 5.0 by Fiendly Staff Pros: Clean, quiet rooms, friendly staff, good location Cons: breakfast not included (it is at the Holiday Inn Express in Savannah, housekeeping not timely (we left our room at 9AM and returned at 3:45PM and the room had not been serviced), room rate is less in Savannah October 24, 2014
Rated 2.0 out of 5.0 Disappointed for cost Don't recommend. Terribly understaffed, especially cleaning staff. Took all day to get room cleaned. Linens smelled musty. Lots of noise in above room. Not a great location. Parking way to expensive at $16 per day. Management needs to pay attention to reviews and get to work. October 23, 2014
Rated 5.0 out of 5.0 by Great Experience! Great experience. The location was walking distance to restaurants, shopping and the staff was great. The rooms were clean and overall our stay was a great experience. October 15, 2014
Rated 5.0 out of 5.0 by Great spot The hotel is brand new so it was shiny and clean. All of the furniture was clean. The hotel though on the north end and in an area that is clearly being re-energized, the hotel doesn't leave you feeling like you're in a construction zone. The valets were extra nice and polite. They didn't leave one with a feeling that they were ex-cons and would be rifling through your car while it was in their care. They were both respectable in demeanor and appearance. October 13, 2014
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