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Rated 4.5 out of 5 by 479 reviewers.
Rated 5.0 out of 5.0 by Great staff Great Service from staff from check in to check out! September 28, 2015
Rated 4.0 out of 5.0 by Great Hotel I was very happy with my hotel experience. The only issue I had was that I was traveling alone and walking in the area at night was quite sketchy. September 27, 2015
Rated 5.0 out of 5.0 by Friendly Staff From the time we pulled up to the valet parking area until we loaded the car to leave, the staff was very friendly and helpful. We arrived early and the check-in staff made sure we were taken care of while we waited for a room. The valet and bell captains took excellent care of our car and luggage, even providing better directions for parking at the places we were going to visit. We are looking to return to this hotel again in the near future. September 21, 2015
Rated 5.0 out of 5.0 by Fantastic experience I was very pleasantly surprised by this recently updated hotel. The best part was how friendly the staff were, whether at the reception desk, the valet station or off-hours in the restaurant. The big shower stall and the saltwater pool also enhanced my experience. My only complaint (a minor one) is that the location was unsightly (with empty lots and rundown neighborhoods nearby), but I felt safe nonetheless. September 17, 2015
Rated 5.0 out of 5.0 by Awesome valet workers! We came into town for a bachelorette weekend and knew we couldn't afford one of the fancy hotels on King Street, so we went with Holiday Inn. It was in walking distance to everything we needed plus some, this was our main concern and it was quickly dissipated. The staff was very helpful and friendly. The Valet was such a blessing and help to us, we were 10 girls and they made sure not one of us had to carry out own luggage to our rooms. It was waiting for us in our room as soon as we arrived from lunch. I would stay here again and I would recommend it to anyone! September 17, 2015
Rated 5.0 out of 5.0 by Great friendly service We have never stayed at a hotel that had such great, friendly service!!! From the moment we got out of our car and were greeted by the valet service, to the excellent help in navigating the city and choosing the perfect restaurant for dinner!!!! I would recommend this hotel to friends and family!!!!! September 17, 2015
Rated 5.0 out of 5.0 by Great Service! Great Price! Great Hotel! Everyone from the manager to the outstanding bellhop went above and beyond to make sure our stay was most enjoyable. Extra clean room and new accommodations made us as comfortable as being in our own home.. Great team! September 10, 2015
Rated 4.0 out of 5.0 by Nice hotel, too far from downtown Charleston This is a very nice property but it is at least 10 - 15 minutes, walking, to get to the parts of town most tourists will want to see. In addition, you have to pay for parking or valet parking in order to use a car for your travels. The other down side is that this property is on the edge of a rough part of town. Caution must be used when leaving at night or early in the morning. I recommend having hotel security wait with you while the valet gets your vehicle to avoid be approached by folks looking for money. September 10, 2015
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