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Rated 4.4 out of 5 by 300 reviewers.
Rated 4.0 out of 5.0 by Really great.......with one exception Stayed here for four nights as part of a large wedding party in December. Valet staff and young lady at desk (she was there every day we were) were excellent. Rooms were nice although the door designs (bathroom, closet and entry) were poor and you couldn't really open more than one without banging into others. Rooms were average size but nice. A bit noisy in terms of hearing adjacent rooms. Room above us had kids there and you could hear them running around room, especially in early morning. Bad experience with dry cleaning though and would not recommend use of hotel arranged services for that. Called to manager's attention but no suitable resolution offered. Disappointing. Otherwise, nice hotel for the money. December 16, 2014
Rated 5.0 out of 5.0 by Another great stay at Holiday Inn! I visited Charleston over the weekend with my wife and found the hotel very much to our liking: very clean, secure and supported by an excellent staff. Of particular note were Tammy, Jessica and Ben (at the front desk) along with Patrick and D'rone (in the dining room). Thank you all very much and best wishes for your continued success. December 15, 2014
Rated 5.0 out of 5.0 by Good Choice in Historic Area Although not in the prettiest section of Charleston, King Street is just a short walk away. Comfortable rooms and a very friendly and accommodating staff. Breakfast buffet included in the room rate was a notch above most. A very good value especially during busy times in Charleston when other properties jack up their rates to ridiculous heights. December 10, 2014
Rated 5.0 out of 5.0 by Great Service and Location Spent several nights here during Thanksgiving week, exploring Charleston with my family. Great location walked to the historic district, trolley was available but weather was too nice not to walk. Staff was great from the time we arrived until we checked out. Rooms were fantastic, clean and comfortable. Desk staff made several restaurant suggestions and all were perfect. Will be back, but will stay longer December 8, 2014
Rated 5.0 out of 5.0 by first time in Charleston We picked this hotel because we are IHG members and wanted the points. It is at the end of the Trolley line, but the walk was easy even to walk all the way downtown to the Market. The restaurants on King St. are close. The hotel itself is new and clean. The valet parking costs each day, but it was easy in and out. The neighborhood itself is in the process of reclamation, but that posed no problem. If you are looking for Charleston old-time flavor this hotel will not provide it, being new architectural style and far from the older building. Great value, however. December 8, 2014
Rated 4.0 out of 5.0 by Bellman I requested on checkout that my car be brought round and assistance with baggage. I waited about 20 minutes and had to place another call to the front desk. The young man who responded said the car had been at the curb for about 20 min but no one told him that assistance was requested with baggage. December 6, 2014
Rated 4.0 out of 5.0 by Comfortable bed convenient location Good staff; close to our restaurant and downtown Charleston. December 4, 2014
Rated 1.0 out of 5.0 by Terrible place to stay!! Harassed by the valet because we legally parked on the street and did not use his service. He started citing all kinds of rules that do not exist so that we would use valet so he can make a tip. Quality of food and beverage in the restaurant for breakfast was severely below standard. Service in the restaurant was terrible. We did receive good service in the restaurant the first day we had breakfast but the food was horrid. Room has a mini fridge that sounds like a pigeon. Makes a continuous noise and does not allow for a good night's sleep. Was told the hotel was in very close proximity and walking distance (two blocks) from the center of attractions, meaning the Pineapple Fountain. This is not the case. I found the explanation to be very disingenuous. Front desk staff (gentlemen) are not polished at all and their uniforms are wrinkled and lousy at best. Just an overall terrible experience. Checked out early due to the poor quality of service and noise in room. December 4, 2014
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