Rated 4.4 out of 5 by 469
Rated 5.0 out of 5.0 Best service ever
I have worked at the front desk of a resort for 18 years and the front desk staff, valet and General Manager of this hotel did an outstanding job. They all made our 50th Anniversary something very special that we will always remember. From upgrade to suite, balloons and chocolate covered strawberries in room complementary from Sarah and Ben at front desk. Valet boys always cordial and helped us to find a very nice restaurant for dinner. Breakfast staff always smiling and always asking if you need anything. I would most definitely stay here again when we are in Charleston. Location was also great. Could walk or take free trolley to wherever you wanted to go . Room spacious and very clean. Bed very comfortable. Pool area very nice also.
September 2, 2015
Rated 5.0 out of 5.0 by Trisha57 Comfortable bed and great service
The hotel staff were knowledgeable and able to answer all questions about the area and the services that were available.
They made sure that we had everything that we needed including directions.
We were very pleased with the comfort of the bed and definitely received great service from all staff members including the restaurant where we ate breakfast both days.
September 1, 2015
Rated 5.0 out of 5.0 by JT-ATL Great location, clean and comfortable
A great place to stay if you are going to Charleston and want to stay away from the crowds but close enough to the King Street experience.
August 31, 2015
Rated 5.0 out of 5.0 by Ann Mare Z Worth the Stop and Stay
Excellent place to stay in Downtown Charleston. Location was great. Hotel was clean with modern décor and the hotel staff was exceptional from the front desk to the parking attendants!
August 31, 2015
Rated 5.0 out of 5.0 by Howard S Personalized customer service and great gym
The customer service was great and even exceeded expectations! As well as clean rooms and a pleasing lobby, the gym stood out most to me. Very few hotels have a gym with the area, cleanliness, and resources available! Overall a great stay!
August 31, 2015
Rated 5.0 out of 5.0 by Mow77 Lovely visit at Holiday in Historic Downtown Charleston
I really enjoyed my visit at the holiday inn. I really liked the location everything is in walking distance. I had a very wonderful time. The valet team were great they made coming and leaving the hotel very easy. they all were very polite and helpful. Thanks Mike C
August 26, 2015
Rated 5.0 out of 5.0 by Rustycat1010987 Charleston Historic Downtown
Awesome stay, great staff. Ideal location to use the trolley it stops in front of Hotel. Also a 5 min walk to visitor center. In walking distance to most of the downtown area. Hotel is very clean, and the restaurant was great, excellent service and food. I highly recommend and will return.
August 24, 2015
Rated 5.0 out of 5.0 by Melinda14 Helpful and courteous safft
We enjoyed our stay at this nice hotel due to several factors, not the least of which was the professional and helpful people who checked us in and were able to advise us on area activities and good places to eat. The room was nice, clean and comfortable. Good location to downtown and to the Visitor's Center where we could catch a free trolley. I would recommend this hotel and happily stay here again. Nice staff in the restaurant as well.
August 22, 2015