Rated 4.4 out of 5 by 328
Rated 2.0 out of 5.0 by loves new york great hotel staff
The hotel location was great for walking to many great sites. The hotel staff was great and very friendly. The restaurant was a huge disappointment. The waitress was wearing tattered jeans and lacked even the basics of customer service. The drink was over priced and only fair. We didn't bother to order dinner from the handful of choices on the menu as we were apparently bothering the waitress by being there. It took almost as long to pay for the drink as it did to get served. The room was quite noisy. We even could hear the room next to us flush the toilet. We heard every word and sound from the hallway.
February 18, 2015
Rated 4.0 out of 5.0 by readyforarest very comfortable bed and nice/great service
located near the area we wanted to be. Construction around the location made it look less desirable than other hotels.
February 14, 2015
Rated 5.0 out of 5.0 by Michael8892 Best so far!
Our experience at the Holiday Inn in historic downtown Charleston was the best ever! We had to book at the last minute because we accidentally registered at the wrong hotel 2 months prior. Jessica, at the front desk, was extremely accommodating and set us up in a nice room away from nearby construction. The hotel was built alongside the old location about a year or so ago and the facilities were very nice and spotless. MIke C. was our bell hop that night and he found a safe spot to park our vehicle with our bicycles on the back and helped us to get settled in our room. Hudson and the rest of the bell hops also helped retreive our bikes each day so that we could explore the area. Dy'rone, a Charleston native, served us breakfast in the hotel and gave us some history of the area. He and Shawn were both very friendly and the breakfast was fresh and delicious! Due to the convenient location of this Holiday Inn, we were able to leave our vehicle parked in the garage during our entire stay and enjoy Charleston day and night by either foot, bike, free trolley, or rickshaw. This ended up being a much more relaxing and enjoyable weekend getaway than I expected largely because of our decision to stay at this particular Holiday Inn. Without a doubt we will stay here again the next time we come to Charleston!
February 11, 2015