Rated 4.3 out of 5 by 249
Rated 5.0 out of 5.0 by travelling fool Perfect
Couldn't have asked for better service, wonderful employees. Hotel and rooms were clean and lovely. Beautiful pool and deck area. Library on same floor! What a great idea. Good sized restaurant and bar as well. Great location just off King Street, walked down it to the market area. Didn't need a car!
September 18, 2014
Rated 2.0 out of 5.0 by briromall Great Staff but lousy location
While the service was excellent, I was dismayed at the location which was on the furthest edge of the Historic District and not in a great area. My room overlooked a junkyard and rusted cars. Having traveled alone, I felt uncomfortable walking on the side street in the evening. Poor parking facilities, narrow street, hard to maneuver. The tapas restaurant quality and food was one bright spot.
September 11, 2014
Rated 1.0 out of 5.0 by Bayou City Grammy Not User Friendly for Physically Challenged
The staff was courteous and efficient but the facility was not user friendly for me as a physically challenged individual.; this is a situation I have encountered in the past. In 2014 with an aging clientele population, I find it incredible that a corporation of your stature cannot or does not have the will to provide better service to the very clientele who made you who you are.
September 10, 2014