Rated 4.4 out of 5 by 396
Rated 5.0 out of 5.0 by 1963t Wonderful staff!
We had issues with the cooling system...Kenneth, the maintenance man was on top of it! He came to the room twice a day (we were there for 4 days) to make sure the air was working properly. Even brought up a box fan to get air moving. I had to walk to the nearest grocery store...your bellman walked and stayed with me...that was above and beyond his duties. The entire staff at this location is over the top with friendliness and helpfulness...I love the location of this Holiday Inn...will always recommend to all my friends and family.
May 29, 2015
Rated 5.0 out of 5.0 by Ricky30 Front desk service
We checked in on Friday May, 22 and Ben and Sarah were on duty. They ask what brought us to Charleston and my husband told them we were celebrating our 30th anniversary. They were very kind and wished us a Happy Anniversary. Later that evening there was a knock at the door and they had champagne delivered with a kind note. We are not drinkers but we were very touched that they thought of us. We wanted to compliment Ben and Sarah!!! Thank you for making our stay special. I would also like to say that the valet staff were very friendly and helpful.
May 29, 2015
Rated 5.0 out of 5.0 by great travel staff was great
great rooms the entire hotel was great had a great time in a great city
May 27, 2015