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Rated 3.8 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by Great Service The Charleston-Riverview is a comfortable, clean and very accessible hotel in Charleston, but what sets it apart for me is their wonderful service. Jay in the front desk that not only greets me by name, but remembers that my son attends a local college and how the years go by. I highly recommend this property. May 21, 2013
Rated 5.0 out of 5.0 by View Wonderful view at breakfast! What a great way to start the day. May 18, 2013
Rated 1.0 out of 5.0 by Noisiest room ever The room was 11 floors above the expressway yet the 30 year old door wall made it sound like the traffic was 5 feet outside my window. Apparently the building wall amplified the sound. Could not sleep all night. The electronic key had to be reactivated each time I went to use it. Premise appeared to be out of control May 15, 2013
Rated 3.0 out of 5.0 by Nice View, Convenience Great Staff Check in staff very nice, easy to get to and around Charleston area, The views are great, elevators are pretty quick. The restaurant on top of the hotel has great views, pretty decent menu and cost is not so bad, service can be a little slow but again view makes up for that time waiting for your food to arrive. So now for the downsides of the hotel, the rooms are cramped but to be expected for being a round hotel, rooms are not that quiet but again not to bad, tv has very limited stations, rooms are out dated as well, very few wall outlets to charge computer, phone, etc. Price for rooms are within line of the area They did give me a $5 gift card to use at the restaurant and some bottled water for being a Platium Member. I have stayed here before and will in future if travel to Charleston is in future. May 14, 2013
Rated 3.0 out of 5.0 by Disappointed This Holiday Inn is a very old hotel. Although, they have kept it up very well, the rooms are very small and the amenities are few. You can't turn on a light in just the bathroom area without lighting up most of the room. For what this hotel has to offer, I wouldn't pay more than $50. a night. The hotel was clean. But, the rooms had a slight odor (like they were smoking rooms in the past). The food in the restaurant was very good, but, the service was poor. The location was very good. The front desk staff was very friendly. May 14, 2013
Rated 4.0 out of 5.0 by Nice view and room We enjoyed our stay, was even able to check in early before 4, and room with view was awesome. Staff very nice. Was disappointed that the resturant did not honor the happy hour with $2 glasses of wine when in fact the brochure advertised it in the room. Simply told by bartender it was discontinued last week and the new manager wasn't going to have a happy hour which is really too bad because there is a wonderful view from the lounge and resturant and a nice happy hr would be appreciated by the guests, it was their loss because they didn't honor the brochure we decided to eat elsewhere. I do believe the resturant and hotel are under different managers, so again the hotel was great!!! May 13, 2013
Rated 4.0 out of 5.0 by Neat and clean Clean room without the strong chemical smell. A little noisy. May 11, 2013
Rated 3.0 out of 5.0 by Comfortable bed, convenient location We were pleasantly surprised by the comfortable beds and slept well. The location is convenient to downtown Charleston as well as Folly Beach. Although we didn't make use of it, the hotel did offer shuttle service to the downtown area. The view from the restaurant is wonderful and we had a delicious breakfast/buffet before we left. We had issues with the room itself, it was small, particularly the bathroom. One light switch activated both the vanity area and the separate tub/toilet area. If one wanted to use the bathroom during the night, the whole room lit up thereby waking any others sharing the room. There was no fan in the tub area. We were not able to make use of the pool or weight room on this visit. We found the staff very friendly and polite from the front desk to the housekeeping. May 10, 2013
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