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Rated 4.1 out of 5 by 417 reviewers.
Rated 4.0 out of 5.0 by Friendly front desk staff and clean rooms Everything at this hotel was satisfactory except for the breakfast which was horrible. The staff in the hotel were friendly and helpful except the staff in the breakfast room who were inattentive and uncaring. March 2, 2015
Rated 5.0 out of 5.0 by Great Location and great service Excellent hotel. Its location gives you quick access to the main road into Charleston. With in less than a mile you are in the center of town with quick access to any location. March 2, 2015
Rated 5.0 out of 5.0 by Second stay, consistent and a great value My review from last month stands. This hotel is very customer-service oriented, super convenient (for my purposes), comfortable and clean. Yes, it's an older building with some flaws, like soundproofing. But the staff and amenities more than make up for it. It is also an excellent value, in my opinion. The restaurant, as I said before, needs some renovation and more fresh food offerings. Keep the breakfast buffet and get rid of the lunch buffet. It's a waste and not very good. The restaurant and bar need to do a better job of ordering product. Both visits in a month some basic items - i.e. sliders - were "sold out." Be sure to stop in at the bar to see Aaron and the fabulous view of Charleston. I found the rooms to be clean, well-equipped and comfortable. The bathrooms were very clean. Parking is sufficient and free. And the coffee is excellent here - they should cut a deal and sell it to guests in 1 lb bags to take home! I plan on going back this month! March 2, 2015
Rated 4.0 out of 5.0 by Great service The hotel was in a great location. The free shuttle running into the main area of Charleston was a great option! Only complaint was the outside noise from the highways on either side of the building. It was not terrible but noticeable when trying to go to sleep. February 28, 2015
Rated 3.0 out of 5.0 by Not Overly Impressed First, I would like to commend the restaurant staff and the front desk staff. They were great. The view was great. However, for the cost of this hotel, I would expected more updated room decor, less peeling wall paper, and less adjoining rooms. I don't know if it just so happened that BOTH rooms we stayed in over the weekend were adjoining, or if they all are, but they are not my favorite. The keys to the rooms or the doors themselves took several times to swipe and push for the door to open. It's also a very loud hotel. All of the outside noise sounded like it was coming through our room or at least much closer than the 12 floors down that it was. I also wished you could actually enjoy the balconies. It was kind of a tease to even have them if we can't walk out onto them. February 25, 2015
Rated 4.0 out of 5.0 by great view and good location I had not stayed here in 10 plus years. The location is convenient to my family members and was convenient to my customers. Staff has always been friendly and helpful. February 23, 2015
Rated 5.0 out of 5.0 by great experience overall. No negatives here. Great staff, very accommodating. Comfortable room and awesome views. Amanda was very helpful with the reservation after I had a not so good experience with the corporate Holiday Inn reservation line. February 22, 2015
Rated 5.0 out of 5.0 by Great Hotel The hotel was very nice and convenient to the City of Charleston and James Island. The hotel staff was very friendly and professional. The room was nice and clean. The bed was very comfortable. The restuarant and bar had a great view of the City of Charleston. February 22, 2015
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