Rated 3.9 out of 5 by 163
Rated 3.0 out of 5.0 by Debbielynn54 Items not fixed
The bath's drain did not work. So I could not take a bath just a shower.i had be looking forward to a nice hot bath because we had been camping before we arrived at your property. Also the phone did not work. Would not dial.
We told the front desk about the problems and we were told it would be fixed. After going to old Charleston all day when we returned the problem was still not fixed. We told them again and went to dinner. When we returned there was a note on the door key to "call" the front desk! Our phone didn't work so we could not call.
The staff was very nice just didn't fix our problem.
July 15, 2013
Rated 4.0 out of 5.0 by Cerebos68 Comfortable,convenient and excellent breakfast
Only stayed for a couple of nights.
Comfortable room, excellent buffet breakfast with a brilliant view.
Ideal location, just what we wanted.
July 5, 2013
Rated 5.0 out of 5.0 by hdl28711 nice stay
Loved the view. The shuttle was a nice convenience and the staff were helpful and friendly. Liked that the parking lot was large and the pool was located in an area where you could view the nearby waterways.
July 2, 2013
Rated 5.0 out of 5.0 by Allison23 A Pleasant Stay
My stay at the Holiday Inn Riverview was a very comfortable and pleasant one. The room was well-appointed and the breakfast buffet was delicious and a good value. The shuttle service to historic Charleston was very convenient. In addition, I would particularly like to mention the helpfulness and friendliness of the staff. The front desk staff, the shuttle drivers and the dining room staff were all wonderful.
June 14, 2013
Rated 3.0 out of 5.0 by Teacher2 Getaway
We have stayed here a few years ago but was disappointed with stay. The hotel needs serious renovations. The room sprinkler had spider webs and the ceilings had spider webs all over it. The water pressure in the room was terrible. To have a view and not be able to open the door to feel the breeze was disappointing. Having a view and experiencing the breeze was the whole point of paying extra. We will not return to this property.
June 7, 2013
Rated 2.0 out of 5.0 by JWLT Don't Eat at the Restaurant
The room was nice, but our dinner experience in the restaurant was terrible. Don't waste your money when there are so many nicer places in Charleston to eat.
June 6, 2013
Rated 3.0 out of 5.0 by Mgogo Small Rooms and Bad Food
The rooms were way to small for any family.
The food at the holiday Inn was very bad, three of us orded the same thing. Two meals came and everything was cold and look like it was cooked 30 mins before the third meal but the third was hot and like someone else made it. The manger said all three meals were made by the same cook, we had two bites from the two plates but they only offered 20% off of the bill and wouldn't take it off the bill. This was a $19.95 each meal.
June 4, 2013
Rated 5.0 out of 5.0 by Richsr3 Great location/Great Service
From first contact with staff they were highly professional and friendly. The facility was impeccable. One of the best Inns I have ever spent time at. I will definitely stay here again and recommend it to any one visiting this area.
June 4, 2013
Rated 5.0 out of 5.0 by Ellenand Very acmodating
I do wish the shuttle bus schedule was more acmodating . The breakfast buffet was fair. All other thing were great.
June 2, 2013
Rated 4.0 out of 5.0 by LoveMick1 My Second Time
Stayed twice. First time Oct. 2012 and again May 2013. Love the location and the view from the top floor bar/restaurant.
Great value with very comfortable bed. Flat screen TV and separate sink/vanity from the shower area which is great.
Wish they had a breakfast included in the price but it is only 5
minutes into Charleston and we had tons of fun sampling restaurants.
Will be back again!
May 26, 2013
Rated 4.0 out of 5.0 by Boxylady Good pre cruise stay
We reserved 2 rooms with a view prior to our cruise. Our rooms on the 10th floor had a great views of the historic downtown. We took the hotel shuttle to downtown. We did have a long wait for the shuttle to take us back to the hotel due to the large number of people of waiting and not enough seats on the shuttle. We had to wait for the shuttle to make 3 trips back and forth before getting a seat to go back. Great view from the restaurant on the top floor of the hotel. Breakfast buffet was good and the serving staff went above and beyond good service. The front desk staff was very helpful in helping us get a taxi to the port the morning of our cruise. Not a fancy, new hotel but the price for the experience was just right.
May 26, 2013
Rated 5.0 out of 5.0 by LMolina Great Service
The Charleston-Riverview is a comfortable, clean and very accessible hotel in Charleston, but what sets it apart for me is their wonderful service. Jay in the front desk that not only greets me by name, but remembers that my son attends a local college and how the years go by. I highly recommend this property.
May 21, 2013
Rated 5.0 out of 5.0 by CofCharlestonMom View
Wonderful view at breakfast! What a great way to start the day.
May 18, 2013
Rated 1.0 out of 5.0 by SL101 Noisiest room ever
The room was 11 floors above the expressway yet the 30 year old door wall made it sound like the traffic was 5 feet outside my window. Apparently the building wall amplified the sound. Could not sleep all night. The electronic key had to be reactivated each time I went to use it. Premise appeared to be out of control
May 15, 2013
Rated 3.0 out of 5.0 by istrainer Nice View, Convenience Great Staff
Check in staff very nice, easy to get to and around Charleston area, The views are great, elevators are pretty quick. The restaurant on top of the hotel has great views, pretty decent menu and cost is not so bad, service can be a little slow but again view makes up for that time waiting for your food to arrive. So now for the downsides of the hotel, the rooms are cramped but to be expected for being a round hotel, rooms are not that quiet but again not to bad, tv has very limited stations, rooms are out dated as well, very few wall outlets to charge computer, phone, etc. Price for rooms are within line of the area
They did give me a $5 gift card to use at the restaurant and some bottled water for being a Platium Member. I have stayed here before and will in future if travel to Charleston is in future.
May 14, 2013
Rated 3.0 out of 5.0 by CitadelMom2013 Disappointed
This Holiday Inn is a very old hotel. Although, they have kept it up very well, the rooms are very small and the amenities are few. You can't turn on a light in just the bathroom area without lighting up most of the room.
For what this hotel has to offer, I wouldn't pay more than $50. a night.
The hotel was clean. But, the rooms had a slight odor (like they were smoking rooms in the past).
The food in the restaurant was very good, but, the service was poor.
The location was very good. The front desk staff was very friendly.
May 14, 2013
Rated 4.0 out of 5.0 by Susan02 Nice view and room
We enjoyed our stay, was even able to check in early before 4, and room with view was awesome. Staff very nice. Was disappointed that the resturant did not honor the happy hour with $2 glasses of wine when in fact the brochure advertised it in the room. Simply told by bartender it was discontinued last week and the new manager wasn't going to have a happy hour which is really too bad because there is a wonderful view from the lounge and resturant and a nice happy hr would be appreciated by the guests, it was their loss because they didn't honor the brochure we decided to eat elsewhere. I do believe the resturant and hotel are under different managers, so again the hotel was great!!!
May 13, 2013
Rated 4.0 out of 5.0 by Mukashi Neat and clean
Clean room without the strong chemical smell. A little noisy.
May 11, 2013
Rated 3.0 out of 5.0 by JB6600 Comfortable bed, convenient location
We were pleasantly surprised by the comfortable beds and slept well. The location is convenient to downtown Charleston as well as Folly Beach. Although we didn't make use of it, the hotel did offer shuttle service to the downtown area. The view from the restaurant is wonderful and we had a delicious breakfast/buffet before we left. We had issues with the room itself, it was small, particularly the bathroom. One light switch activated both the vanity area and the separate tub/toilet area. If one wanted to use the bathroom during the night, the whole room lit up thereby waking any others sharing the room. There was no fan in the tub area. We were not able to make use of the pool or weight room on this visit. We found the staff very friendly and polite from the front desk to the housekeeping.
May 10, 2013
Rated 4.0 out of 5.0 by Dodi7 Nice hotel experience
We stayed at the Holiday Inn Riverview for a wedding on Folly Beach the first weekend in May 2013. The special wedding rate made the price fairly reasonable. The location was good. The room was nice, obviously had been renovated fairly recently. The front desk staff were wonderful - friendly, helpful and very accommodating. The food (brunch buffet) and service in the restaurant at the top were terrible. The view was so good from the top of the building that it was shocking that the food was so bad. With a view of Charleston like that, the hotel could have a gold mine of a restaurant if they had really good food.
May 10, 2013
Rated 5.0 out of 5.0 by KBPhillips very nice
This hotel was very nice and clean. Some other reviews said it was dirty. I didn't see any dirt and our room had everything we needed.
Any questions they were able to answer. You were able to access the internet free and access your information and print it out without charge.
The food was good and the view from the restaurant was wonderful! You could see the whole river.
Not far from different sites too.
We just got back from our cruise...first one. We had an excellent price for the hotel and our car being there for the week. No problems and our car was safe in the parking lot.
When we got back, no need to check in...just loaded our luggage and drive.
May 9, 2013
Rated 5.0 out of 5.0 by Susie47 An excellent stay
This Holiday Inn is one we can't resist whenever we visit Charleston. Not only is the bedroom both a clean and comfortable stay, but the view from the window is wonderful as well, as is the bar to have a drink at and the restaurant to eat at- both of which where you can look down at long and beautiful views of the water, the bridge, and the city while you relax and enjoy whatever you have chosen. We don't stay anywhere else when we travel to Charleston!
May 7, 2013
Rated 3.0 out of 5.0 by Taiyo Think about it ...
This was a nice hotel with nothing fancy but quite good. I found the food only of medium quality which was rather disappointing. I like our room and the help as i met them and their friendliness. I found the elevator service very slow and sometimes the wait for three or four minutes or seemed so.
However, that item that both scared me and motivated me to write the title is the hotel's physical placement. It is exactly in-between two main arteries into and out of town and there is literally no place to walk other then the parking lot. And the danger of getting into and out of the traffic, particularly at high traffic times, is great.
Personally i would not stay there again just because of that danger - still, it was a nice place and i give it a two and a half star rating.
May 7, 2013
Rated 5.0 out of 5.0 by bs8542 Excellent choice.
First time.Will be back.Really enjoyed it.Staff Went out of way to assist me on check in.breakfast buffet was very good.Normally eggs on steam table dry and crumbly.Not here!
May 5, 2013
Rated 5.0 out of 5.0 by ladydawn Amazing Restaurant with View, little traffic, comfy beds!
perfect...place to be convenient to everything but not in middle of traffic
May 4, 2013
Rated 5.0 out of 5.0 by L2013 great views!
The staff were lovely . Big shout out to the shuttle drivers, they were great. The food in the restaurant was not great, needs a little work there. Loved the view from the restaurant, had fun creature spotting.
May 1, 2013
Rated 3.0 out of 5.0 by DG11 Location and view
Close to downtown without the high cost and great view. Buffet needs improvement.
May 1, 2013
Rated 2.0 out of 5.0 by Flossy258691 Comfortable bed.Food poor.Bar second rate.
Hotel has gone downhill since we last stayed.A shame.Too many coach parties to the detriment of other guests who were treated as second class.Service charge added of 18% when 5% would have been more appropriate for the level given.
Could not find terms and conditions to properly confirm acceptance.
May 1, 2013
Rated 5.0 out of 5.0 by MarineBill Bus service to downtown
Not only is the hotel easy to find (a real help), but the jitney service to and from downtown was great! All employees were extremely nice - made or a good stay - hope to return
April 30, 2013
Rated 3.0 out of 5.0 by ossie Lovely location, shuttle sevice from airport.
This property is conveniently located for access to downtown Charleston and the city marina. It provides no transportation from Charleston airport to the Inn. There is regular shuttle service from the Inn to downtown, but it is erratic.
April 26, 2013