Rated 4.1 out of 5 by 372
Rated 1.0 out of 5.0 by alpw Made my wedding late
The cleaning crew made the groom wait 40 mins for them to clean and put linens in the room for him to take a shower, made us late for the wedding and had to cut our pictures short. Was very disappointed in this hotel.
December 24, 2014
Rated 5.0 out of 5.0 Height of toilet
We are very short people, but the height of the toilet in the bathroom was so low, it was difficult to sit comfortably. I honestly don't know how a tall person could maneuver this obstacle.
December 23, 2014
Rated 3.0 out of 5.0 by palmatto Southern Charm
We stayed at this HI about 20 years ago and returned because of its location and balconies. You can imagine our surprise when the sliding glass doors were permanently shut allowing no fresh air in the room. If this was mentioned on your website, my husband didn't read it and if he had, I would have objected to staying in a room without fresh air.
Upon checking in, the desk clerk (woman, I think) asked my husband why we were there and he said we were celebrating our 47th anniversary visiting Charleston. She handed him a white gift bag and said "Happy Anniversary, here is a gift for your wife." Now, I tell you, when I looked in the bag I felt a true insult only to find two small bottles of water and a bag of Cheese Its. I don't know if she though she was being funny or what, but I found that to be an insult from the HI.
The bathroom sink had virtually no water pressure at all...yet the kitchen sink had wonderful pressure and the shower was fine.
The room was a roomy suite with kitchen available so we had plenty of room and it was nicely furnished. Maid service was excellent since fresh towels were changed daily and the bed neatly made.
It was explained to me that "for security reasons" the sliding doors were permanently closed...I understand that, but we will have to learn to read websites more carefully or ask questions about fresh air. Just something we like when it is cool enough in the South to open windows and sleep with fresh air.
We will continue to stay at HI across the country...it is just that some experiences are better than others.
It was an overall good experience...just won't return to that particular Holiday Inn....that's all.
A big disappointed.
December 21, 2014