Rated 4.3 out of 5 by 216
Rated 5.0 out of 5.0 by Turtle59 Comfortable Stay
The room we stayed in was a suite, which made our stau very comfortable. The food was exceptional. we had breakfasts, two lunches and a dinner. they were better maels than we had at other resraurants. The workers at the hotel were very accomadating and helpful.
June 13, 2014
Rated 5.0 out of 5.0 by JulieBeth Wonderful Staff and Super Comfy Beds
We stayed while attending a conference in June. We had amazing service from the time we drove up (Cristian greeted us as we pulled up) from the time we drove off (Again, Cristian saw us off). The rooms were very nice and the mattresses, pillows and linens were very comfortable.
All in all, we had a great visit. I would definitely stay again and definitely refer to s friend.
June 10, 2014
Rated 4.0 out of 5.0 by Blackflyer Great Hotel
This a very nice hotel, but it is a mile and a half from the market area. As with most hotel the rooms near the elevator are noisy.
June 9, 2014
Rated 5.0 out of 5.0 by DMW13 You will be happy you picked this hotel!
Great location... close to everything! Staff is great, everyone is so nice and ready to help with anything! We had a great stay!
June 5, 2014
Rated 4.0 out of 5.0 by BFt 1 Room
The bathroom was not clean, when I went to shower there was HAIR ON THE BOTTOM of the shower!!!!! Not nice!!!
June 4, 2014
Rated 5.0 out of 5.0 by Mrs. Pepe Great Location, Modern Clean Hotel
We spent our honeymoon here and were extremely pleased. The hotel was clean, comfortable, and modern. The location is great - walking distance to all of the action. Jamie Reau was especially helpful in telling us great places to check out. The Meeting Room food is delicious as well. We WILL be back!!
June 3, 2014
Rated 5.0 out of 5.0 by Donch Great service. All the comforts of home.
A wonderful time while we were there. Everyone was polite and considerate to our needs and my family's needs.
June 3, 2014
Rated 5.0 out of 5.0 by Hambone Jr Great Town and the Staff to Match it.
I want to point out a member of the staff that went out of her way to help us with any questions we had regarding the area restaurants and local attractions to see while in town. My wife and I were there to celebrate our 33 wedding anniversary. We were greeted with strawberries and champagne., What a nice surprise...
This person was always smiling and wow what a personality. Her name is Tammy ! ! Don't leave without meeting her... We will be back....
June 3, 2014
Rated 5.0 out of 5.0 by Leoina Excellent Stay
Great service, great location and the team really helped with the local area.
June 2, 2014
Rated 5.0 out of 5.0 by sally s Clean, affordable and would stay again
The staff very informative. Hotel location great, only a couple of blocks from visitors center and shopping on King street. Would stay there again.
Only downside was the restaurant menu, none of us are into Tapas bars. However to be fair, we ate out most of the time at famous seafood places.
June 2, 2014
Rated 3.0 out of 5.0 by dougnkaren Beware of parking
Parking at the hotel is valet only. Also, the parking is car over car. If you car is on the lift above another car and you want something out of your car they will have to move one car before you can get into yours. Worse yet, better hope the guys car above yours isn't dripping oil and grease.
The rooms are beautiful! But unfortunately our bathroom had a couple balls of hair on the floor. Kinda gross.
The price given to us at the desk was $70 more than the Holiday Inn hotline gave us an hour before we got there. They did match the price but only after explaining that the price was matched because "we are not full and were just filling the rooms" I've been a priority club member for 9 years. Beautiful, new, good location but not a great experience there.
June 1, 2014
Rated 5.0 out of 5.0 by joecjr9067 great staff
The staff was excellent. The valets were a tremendous help.
May 31, 2014
Rated 5.0 out of 5.0 by SteffB Great Service Great Hotel
The hotel was very clean, modern and conveniently located. The staff was always helpful and very friendly. I'd stay here again!
May 31, 2014
Rated 5.0 out of 5.0 by bucka1 food breakfast
breakfast was buffet style and not acceptable- cold and not well prepared- should have ordered off of the menu
May 30, 2014
Rated 4.0 out of 5.0 by Dean85 Great location! Wonderful staff!
Location is great, right down the block from great pubs, restaurants, and not far from shopping. Pool area is a great place to relax. Staff were friendly and helpful. Really enjoyed my visit to Charleston and would stay here again.
May 28, 2014
Rated 5.0 out of 5.0 by LisaJ122 Unexpected Excellence!
I travel frequently for work, and occasionally stay at a HI or HIE, and they are always 'okay', so when I was planning a getaway with my mother, I was looking for something more than 'okay'. I wanted this to be a 'fantastic' trip, something memorable (in a good way!). This hotel provided the BEST service I have ever experienced and an Excellent rating for service does not do it justice. From the moment you pull up to the hotel, you are treated as though you are the most important person there....absolutely fantastic!
Our only 'poor' experience was the breakfast buffet, but, the beds make up for this..I've never slept better.
Thank you for a fantastic trip to Charleston, folks. I will be returning and staying ONLY at this hotel!
May 27, 2014
Rated 5.0 out of 5.0 by LJT423 wonderful experience!
Our stay couldn't have been better. This was our first time in Charleston and the hotel is in a great location, and in walking distance to shopping, historic landmarks, great restaurants, etc. The hotel itself was clean with modern touches, the room was spacious and comfortable, and the staff was SO friendly. They offered great suggestions for restaurants, sights to see, and places to venture. If we were to come back to Charleston, we would definitely stay here again!
May 21, 2014
Rated 4.0 out of 5.0 by Robbo 1 A great Stay
Nice comfortable room with good bed. Food was outstanding and very good service.
The Shower recess was very dirty.....needed a good scrub.
May 20, 2014
Rated 5.0 out of 5.0 by TCOOLE Exceptional downtown location
The IHG property has an exceptional downtown location and is an easy walking distance to many attractions. Parking is not easy in this location so you have to rely on the Valet Service at the hotel. We found this service to be very good also, but the cost of the service is a little high. The hotel was exceptionally clean and well kept. We did not use the food or beverage services so my comment there is neutral. Room cost was very high, but since I used reward points it was not a consideration for me.
May 7, 2014
Rated 5.0 out of 5.0 by Shamrocks Clean and conveniently located
Our stay at the Holiday Inn in Charleston was great. The hotel is just north of the Visitor's Center (walking distance). Indoor valet parking was secure and convenient. The best part was free trolley service directly across the street took you just about anywhere you would want to go in the city! The hotel is clean, modern and reasonably priced. T
May 4, 2014
Rated 5.0 out of 5.0 by Charlotte 28134 Great PILLOWS
I have stayed at many Holiday Inn and this hotel absolutely has the most comfortable beds and GREAT pillows. Thank you for a great nights sleep. I will be back.
April 14, 2014
Rated 3.0 out of 5.0 by Gingipeachy Overall more specific review
Staff extremely friendly and helpful
All else average and value for rate overpriced
Food service in rest. extremely slow
Room service inefficient. Requested 8:30 am delivery . When it wasn't received by 8:45 I called only to find they could not locate breakfast order.
April 14, 2014
Rated 5.0 out of 5.0 by ALD12 Bridge Run Weekend: Welcoming Staff & Exceptional Valet Service!
We stayed in a one bedroom suite during the Cooper River Bridge Run weekend. We had a fantastic view of the course on Wolffe & Meeting from our room! The hotel staff were very pleasant & greeted us at every interaction. The valet staff was extremely accommodating as we had to shuttle the runners in our group to the start & park after the roads were closed. The valet service went above & beyond to ensure our visit was smooth & pleasant. Coastal Valet (including John & Caleb) made our visit! They were always a smiling face to welcome us back to the hotel with Charleston charm!
April 10, 2014
Rated 5.0 out of 5.0 by KH45 Excellent stay in a perfect location.
I stayed here with a few friends during the Charleston Home and Garden show in April. Could not have picked a better hotel. I was a little worried when I saw a few reviews saying it was not a good location and far from the activity however for us that was not true at all. Maybe those who wrote that are not able to walk a mile but we had no trouble walking into the heart of downtown Charleston (and I was with two 68 year old women!). And if you want great restaurants they are only one block away. Brendan (who was at the front desk) recommended a late night burger at HoM (one block away) and it was one of the best burgers I've ever had. We also got great donuts a few blocks away. With all that being said, if you are an explorer you won't have any trouble getting around. The hotel itself is beautiful and the staff is fantastic. The valets were very friendly and the front desk gave us great recommendations and were also very friendly. We had a room on the second floor near the pool and it had a balcony with table and chairs which was perfect for us with the beautiful weather. Very clean and modern rooms, the hotel itself reminded me of their Indigo properties. Highly recommend this property in one of the hippest growing parts of Charleston. Thanks for making our stay fantastic.
April 10, 2014
Rated 5.0 out of 5.0 by smpop16 A Very Nice Hotel
As a platinum elite member, I stay at a good number of IGH properties, all the staff, valet, front desk, bar and housekeeping are very friendly. Some of the best I have encountered. Our room was on the pool level floor and I liked the design of the entrance area of the pool and foyer ajoining the rooms. The heated pool is also a nice touch. The room was clean, and comfortable. Our room had a outside deck which would have been nice except the view below was not all that nice, an overgrown parking lot. I used points so I do not know whether this is a good value versus paying cash but I will say this is a very nice hotel better than most Holiday Inn's at this brand level. Yes, parking is expensive but in Charleston parking is not cheap. Yes, it is not in the heart of Charleston yet walk one block behind the hotel and your on King Street with all kind of shops, bars etc. and less than a mile walk to the center of town. The area is under re-vitalization but I would not consider it a bad part of town at all and never felt un-safe even walking back to the hotel late at night. I have stayed here twice and will be back again.
April 9, 2014
Rated 1.0 out of 5.0 by Normrod New hotel in the heart of Charleston
Recently renovated hotel in the historic/shopping district. Easy walk to everything or take the trolley at the visitation center next door on Meeting Street. We loved the heated outdoor pool, fantastic friendly staff, happy hour discounts and snacks and a quiet and comfortable room. At Holiday Inn prices, you can't beat this. This is our second trip to our favorite southern city and we will come back to Charleston and the Holiday Inn. Kudo's to Patrick in the Meeting Room restaurant for top notch, southern hospitality service. Great job folks.
April 8, 2014
Rated 2.0 out of 5.0 by DavidA62 Good Brand, Bad Location
This was a very pricey location, which is located about 3 to 4 blocks into a bad neighborhood of Charleston. No parking, so had to endure the waiting for the valley service, not to mention the high daily cost of parking + its taxes. I did not feel safe at night walking over to the nearby restaurants, which were no more than 1/4 mile away.
My suggestion is to stick with the Holiday Inn Brand, but stay in nearby North Charleston. It is a very fast commute into the historic section of Charleston, and there is ample public parking there. Enjoy the savings in the many wonderful restaurants you will find in the Charleston area.
I used rewards points for the stay, and regret "spending" a premium amount of those hard earned points.
April 2, 2014
Rated 4.0 out of 5.0 by sheila125 Good Value
The Holiday Inn on Meeting Street is a good value however, it is a long walk to the downtown activities. The staff was very pleasant but the $16 per night parking fee with valet service is rather pricey. the hotel is clean and the food in the restaurant is good but the service is very slow. The room is a good size, the bed was very comfortable but the bed linens were pilly. Better quality bed linens are really needed. The snack machine is very limited.
April 1, 2014
Rated 4.0 out of 5.0 by Larry3829 It will be better when they finish improvements on King St.
The hotel is too far out to walk to the historic area. There are free buses that pass by but they do get very crowded. It will be better when they finish upgrades on King St one block behind the hotel.
The valet service is a little pricey because there are often fairly long waits for valets at busy times and there is not very much parking/standing room for cars waiting outside the entrance. The valets were excellent, there just weren't enough of them at predictable times.
The restaurant was marginal at best..
April 1, 2014
Rated 4.0 out of 5.0 by Schmitty42 Historic downtown?
This is a really nice, high end Holiday Inn property. However, it's claim to be in historic downtown is a bit of a stretch. It is on the very north end of downtown and a pretty good walk/cab to actually get downtown. We walked downtown and back a couple of times and walked past hotel after hotel that were much closer to the action.
Having said that, I'm a brand loyal person and really enjoyed the stay at this property. Would probably stay at a locally owned property if I went back to Charleston. It's definitely not a corporate chain kind of town.
April 1, 2014