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Rated 4.3 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by The best all great service and Comfortable bed. We were very impressed with our room and excellent service. I would highly recommend staying at this Holiday Inn & Suites. Everyone was Awesome. August 28, 2014
Rated 5.0 out of 5.0 by Guest service great service and room, empoyee was very nice, will return. August 27, 2014
Rated 5.0 out of 5.0 by Stay Over all my stay was very good. The only problem I seen was in the Bathroom it needs to be check and fix behind the toilet, and the kitchen had everything, but it didn't had a toaster and I had go bye a toaster. The room that we had for the convention was very little for the people we had. And to do what we do in there. August 26, 2014
Rated 5.0 out of 5.0 by nice couple escape we like to get the comedy zone package with dinner and sneak away from kids...on our last visit the hair dryer didn't work and bathroom could have used a little more tlc but overall a wonderful stay as usual August 24, 2014
Rated 5.0 out of 5.0 by swim with grandkods Had a great expierence with my grandkids . Friendly staff and really had a wonderful time. wonderful pool and spa area which is where we spent most of our time. I felt safe and secure in the room and in all areas of this hotel. I will definitely will be taking them back for repeat stays August 22, 2014
Rated 5.0 out of 5.0 by Great Place to Stay This hotel is my first choice when going to Charleston, WV. The restaurant with room service as needed is a great benefit after a long day that is going to end working from the room. August 22, 2014
Rated 5.0 out of 5.0 by Very nice We found staff to be especially helpful and friendly. Room nice, especially convenient on first floor for dog owners but definitely needs more green space. No park nearby for dog exercise. Stores are pretty close. Restaurant and lounge had very good menu, food good and great service. Bathroom felt bit dated but pretty clean with plenty of towels, etc. August 21, 2014
Rated 4.0 out of 5.0 by Exceptional Customer Service Staff at this HI is wonderful. They are kind and attentive and go above and beyond. Grounds are clean and kept. They are pet friendly but you would never know it. I would stay here again and plan to! Bed is comfortable, pillows are a little soft. Breakfast choices are good. August 21, 2014
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