Rated 4.3 out of 5 by 224
Rated 5.0 out of 5.0 by Year 42 Pleasingly suprised
We enjoyed our stay. It was comfortable, everyone was pleasant and professional
October 15, 2014
Rated 4.0 out of 5.0 by margy1 An excellent place to stay
Excellent free breakfast, service, enjoyed dinner, and had a wonderful sleep!
October 13, 2014
Rated 5.0 out of 5.0 by Red25 Great service and clean rooms
We were pleasantly surprises on how comfortable the whole hotel was. Would recommend to my family and friends traveling through.
October 12, 2014
Rated 5.0 out of 5.0 by EBPL Great Place to Stay in Charleston
This is a newly renovated hotel that is comfortable, convenient and has a great staff. With the rate I paid, this would make a best value list anywhere.
October 4, 2014
Rated 5.0 out of 5.0 by WV Man Good Value
I stay at this hotel regularly as we have a business account with them. The staff are always very pleasant. The lobby area is very modern and the free breakfast is above average. They have a very nice indoor pool and decent fitness center. The business center is also better than average. The rooms have updated furniture and a flat screen TV. The wireless internet is free and easy to access. The only negative is that there is an active trainline close to the hotel. If you are on the side of the hotel close to the tracks you will hear trains go by during the night.
October 3, 2014
Rated 5.0 out of 5.0 by Jake1018 Very Nice
An excellent hotel. Met or exceeded all expectations.
October 2, 2014
Rated 1.0 out of 5.0 by IndyM No.
Soon after we checked into our suite, my husband and I started noticing a number of things that eventually made us wonder if our room was cleaned at all after the guests before us left. There were crumbs on the floor of the kitchen area, splatters from food/drink on the walls, and the trash can was dirty. In addition, the air conditioning in the living room area was not functioning properly. With a 1 year and 2 year old, neither of us felt comfortable with letting our kids touch anything in the room, so we called to see about getting a new (cleaner) room. The gentleman at the front desk sounded neither surprised, nor particularly apologetic for the inconvenience or the subpar level in which we found our room. After 20 minutes, we were brought the keys to our new room. My husband and I took all of our stuff and our 2 young children down to our new room, only to find out our keys did not work. When we finally got into our new room, it was slightly better than the first, but the step-trash can was broken or not properly set (which should have been obvious to the person who cleaned the room) and there was a bag with someone's newly bought clothes under the chair in the room. I wasn't expecting a 5 star experience, but for what I paid, I was expecting a comfortable and clean place to rest for the night, but I got neither. Needless to say, we will not be staying at this hotel again.
September 30, 2014
Rated 4.0 out of 5.0 by fishdawg64 Good place to stay on a business trip.
The bed was comfortable. The room was clean. Cable channel selection was fine. Breakfast was good and dinner menu was also good. Location to work destination was very close.
September 29, 2014