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Rated 4.5 out of 5 by 523 reviewers.
Rated 5.0 out of 5.0 by comfortable bed, awesome amenities and great service comfortable bed, awesome amenities and great service February 10, 2016
Rated 5.0 out of 5.0 by Comfortable rooms and most staff were friendly The room and beds were comfortable and I especially liked the choice of firm or soft pillows. The Reception Staff were more than helpful to us and need to be commended; but we were very disappointed with the Bar Staff who were "just this side of" being rude and refused to serve us, as they said the bar was closed even though it was within the time stated. They also were paying more attention to the two men who were drinking at the bar rather then us when we came in and when we were leaving. February 8, 2016
Rated 5.0 out of 5.0 by Secure and comfortable This was my first stay at this specific Holiday Inn and Suites. I thoroughly felt well cared for. My room was spacious and clean. This hotel has very comfortable beds and pillows. It is near a set of railroad tracks and the sound of the trains was soothing and reminded me of my childhood. The included restaurant served good food at reasonable prices. After a day of driving, I appreciated good service and hot food without having to drive somewhere else. I will make it a point to return on me next trip in that direction. February 7, 2016
Rated 4.0 out of 5.0 by comfortable bed and good service A convenient and safe place to stay on our trip to visit family in Ohio. Great staff and good selections on restaurant menu. February 7, 2016
Rated 5.0 out of 5.0 by excellent stop on long road trip This was an oasis - comfort - pool - entertainment and great food February 3, 2016
Rated 5.0 out of 5.0 by Excellent service and room We stayed for 4 days at this location(Holiday Inn) in Charleston WV.Our stay was great,the service was great,the staff was wonderful,our room was very clean and comfy. We will be staying here again !!!! We also enjoyed the indoor pool and hot tub,. I highly recommend this Hotel. February 3, 2016
Rated 4.0 out of 5.0 by Needs Improvement Place is nice and clean. Room is well kept and updated. Very nice amenities. However, my IHG status was not recognized during check in. Also, since Im using points for this stay, I felt like I was treated less than if Im a paying customer. The internet becomes slow at times and there was a time that I requested room service and nobody arrived. February 3, 2016
Rated 5.0 out of 5.0 by TOTALLY SURPRISED! The photos looked nice but a lot of times they look good and when you arrive, the hotel is not so nice. This one lived up to the photos! My sister surprised me and joined me and couldn't believe it was a Holiday Inn. The staff were so pleasant and our dinner waitress, even though we walked in about 15 minutes before they stopped serving, was so KIND and ATTENTIVE! I hadn't been getting much sleep prior to my arrival and never use an alarm clock, but I overslept every morning, I was so comfy. You hear the train a little, but it never woke me up! February 3, 2016
  • 2016-02-13 T11:31:58.204-06:00
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