Rated 4.2 out of 5 by 160
Rated 2.0 out of 5.0 by Shannie McG poor food service
The wait time was over an hour when the restaurant was not busy. We were then told one of the orders was not availabe. So, we waited another half hour!
July 19, 2014
Rated 5.0 out of 5.0 by luckyirish Fantastic hotel and Great Service
This was our third time staying at this Holiday Inn while traveling south, and every time it exceeds our expectations!! The hotel is beautiful, with fantastic amenities and great service! The food is wonderful, especially the complimentary breakfast in the morning. The pool are was perfect for my family as well! Every time we travel south, we will stay in this hotel!
July 16, 2014
Rated 5.0 out of 5.0 by Kshack802 Spacious Suite
The suite was awesome! It had a full kitchen and living room with a separate bedroom. It was plenty spacious! Very nice set up and the room was spotless.
July 13, 2014
Rated 4.0 out of 5.0 by PTP66 Don't Judge a Book by Its Cover
When we located the hotel and pulled into the side parking lot, we were a bit concerned by first impressions. The building looked like a multi-floor office with external mirrored windows, and we felt a bit un-nerved by the posted sign in the lot suggesting that we were parking at our own risk. The main entrance is tucked away from the street and on the opposite side of the building if you approached the site from the nearby Interstate exit.
The frontdesk staff were very welcoming; and once we made it to our room (a suite), we found everything in excellent condition (spacious and comfortable). If not for our travel plans, we could have easily stayed in the room more than a single night. The kids loved the pool and the area surrounding it. It was great to be able to eat dinner at the hotel that evening, and the kids loved the sometimes talking live (caged) parrot.
The only drawback to the dining area was that there was nothing to really separate the area between families with children and the business customers enjoying happy hour drinks and socializing. It may have been a busy Monday night (the parking lot was full), but the non-family oriented crowd seemed to outnumber those of us guests with school-aged children.
Overall, it was a great stay and definitely a step up in accommodations from the normal Holiday Inn Express. I would recommend this to any long term stay traveler (especially those on business) and would suggest this may be a better stay for families on the weekends away from the business crowd.
July 12, 2014
Rated 5.0 out of 5.0 by DrIJones would stay again
Good atmosphere. Very comfortable after a long day's drive. Free parking - unlike some other Charleston hotels. We only wish they offered a Veteran's discount. Lobby is super cool. Exercise room is awesome. Patio is awesome. Restaurant stays open late for weary travelers. I'd say, stay. It was a great hotel
July 8, 2014
Rated 4.0 out of 5.0 by Michael 69 Fine
Hotel was not bad.
Hotel was fine.
I stay at a lot of Holiday inn's, this was not any better but not any worse than what I usually stay in. I stay in Holiday Inn's for a reason.
July 7, 2014
Rated 5.0 out of 5.0 by Maggie's Mom Grace's Mom
I always enjoy staying at this Holiday Inn. The staff is always friendly and go out of their way to make things right if there is a problem. I do stay for business and find the location is perfect for what I do and where I go in Charleston. I enjoy the bird, Mosa, is the café. I love to hear him laugh and meow like a kitten. I have stayed in many Holiday Inns and this one makes a difference because of the staff. It is a older building, but this is OK with me
July 5, 2014
Rated 5.0 out of 5.0 by KNCK Updated but bed was too hard for my preference
Staff was very welcoming and attentive, hotel was well kept and seemed recently updated. Pool area was very nice. Bathroom was much larger than I have experienced in other Holiday Inn's including much more counter space.
My only complaint was that the bed seemed too hard and I was uncomfortable throughout the night.
July 4, 2014