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Rated 4.4 out of 5 by 250 reviewers.
Rated 3.0 out of 5.0 by Good room and staff, bad internet and heat The staff were very friendly. The room was very clean. I've pretty much written off Holiday Inn and other IHG hotels because of their poor internet. I've had trouble staying connected and the speeds are slow. Other brand hotels have much higher quality and can be found at a similar price. The other problem that I've had with my recent stays at IHGs have been with the room temperature and hot water. Same thing. I can find a similarly priced room that doesn't have these issues at a competitor's hotel. The only thing that would bring me back to Holiday Inn in the future would be availability of smoking room and the fact that the rewards come more frequently than the competition. November 21, 2014
Rated 5.0 out of 5.0 by Clean Room and comfortable beds The hotel lobby was clean,. Front desk staff was very courtesy. I have no complaints about this hotel. I have stayed there several times in past and plan on staying there again. November 20, 2014
Rated 5.0 out of 5.0 by Travel Through Charleston Excellent Hotel. Will Stay There Again. Highly Recommended. Restaurant Very Good. November 18, 2014
Rated 2.0 out of 5.0 by One Night Stay Front Desk was unfriendly, it was a bother for her to stop what she was doing to assist me in getting a room for the night. My son and I traveled across country and stayed in a Holiday Inn every night and this one was by far the worst. Rugs were not vacuumed and hair in the shower. Just not a pleasant stay. November 14, 2014
Rated 4.0 out of 5.0 Great service by staff at front desk and dining room. Overall good experience and will lodge at facility again. The television and/or cable service was terrible. The facility has a live parrot too near the dining area. November 10, 2014
Rated 5.0 out of 5.0 by Good Place Friendly service, quick check in and out. everyone went out of their way to be friendly, and they had a very clean facility. November 10, 2014
Rated 5.0 out of 5.0 by Great room and a very comfortable bed One of the best night sleeps I've had in a long time November 9, 2014
Rated 5.0 out of 5.0 by Relaxing Stay In the midst of busy travel with scheduled meetings and fast pace activities, it was a pleasure staying at this hotel. The rooms are always quiet, the staff responsive, and the room service prompt. I travel to Charleston a great deal throughout the year and this is my hotel of choice. November 3, 2014
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