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Rated 4.5 out of 5 by 387 reviewers.
Rated 4.0 out of 5.0 by Great stay. Very clean. Staff friendly. Accommodating. Brought our dog. Had a nice walking area. June 30, 2015
Rated 5.0 out of 5.0 by Better Than the others I'm working in Charleston area for several weeks. Being a loyal IHG customer, I have stayed a few other Holiday Inn /Holiday Inn Express hotels in the area. I can say for certain that this property is the best in the area. June 30, 2015
Rated 5.0 out of 5.0 by Excellent Accommodations Overall experience was outstanding. Would definitely stay again if in the area. June 29, 2015
Rated 5.0 out of 5.0 by Great Pet Friendly Hotel If you are looking for a convenient, clean, inexpensive hotel that is pet-friendly, in Charleston, WVA, do not hesitate to select the Holiday Inn Hotel and Suites, Charleston West. We stayed twice over a week (once on the way from Erie to Raleigh, and once on the way back from Raleigh to Erie). We were not disappointed in any way. June 29, 2015
Rated 5.0 out of 5.0 by A great overnight stay The staff were very helpful and friendly. We had never visited this facility, and we would gladly go back if the opportunity arises. June 29, 2015
Rated 4.0 out of 5.0 by Great Pet Friendly Hotel We had to travel from Erie, PA to Raleigh, NC to pick-up pets we are fostering. We stayed twice in the same week, once without the pets on the way to Raleigh, and once with the pets, on the way back. Both experiences were equally pleasant. The hotel is lovely and clean. Their pet policy is economical, as you get much more than for which you pay. The rooms in which we stayed, back and forth, were a bit cramped, but the convenience of being able to have our pets with us in such a nice property for such a reasonable cost was well worth sacrificing the extra room space. As we will be fostering pets from Raleigh on a regular basis, we plan to stay at this property frequently in the future. June 26, 2015
Rated 5.0 out of 5.0 by Relaxed Atmosphere Friendly and relaxed atmosphere, clean and comfortable rooms June 26, 2015
Rated 5.0 out of 5.0 by Great staff and comfortable beds Easy access on and off the highway. Food was good. Very nice and accommodating staff. My stars for sleep quality came up only 2 but should be a 4/5. There was a large class reunion having fun that I could hear; no problem. Did not hear lots of doors shutting. Check in and out was very fast. When passing through, will stay here again. June 25, 2015
  • 2015-07-03T09:52:53.140-05:00
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