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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: CHARLESTON
  • Distance From Hotel: 7.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • AMERICAN EXPRESS
  • VISA
  • DISCOVER
  • DINERS CLUB
  • CARTE BLANCHE
  • MASTER CARD

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Japanese

Pet Policy

Pet Policy

We welcome your pets under 50 lbs, there will be a fee of 25 USD,per pet, per night, and we do have designated floors for your convenience. Hence some room types may not be available.
Pet fee amount  25.00  USD  per night

Parking

Parking

  • Car Parking Available
  • Free Ground Level Parking for guests of hotel.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2011
  • Total number of rooms:150
  • Total number of suites:20
  • Total number of rooms with only one bed:72
  • Total number of rooms with only double beds:78
  • Total number of non-smoking rooms:107
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:6
Welcome to the Holiday Inn & Suites Charleston West, the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex, our hotel is easily accessible from I-64, I- 77 and I-79. Located at the Charleston Conference Center, the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with
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Welcome to the Holiday Inn & Suites Charleston West, the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex, our hotel is easily accessible from I-64, I- 77 and I-79. Located at the Charleston Conference Center, the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with catering needs, meeting space requirements and hotel arrangements for meetings, conferences, weddings and much more! Our new indoor recreation complex provides hotel guests with a luxurious indoor pool and hot tub, state-of-the-art fitness center and sundeck with outdoor fireplace and grill. Our restaurant and lounge is a relaxing choice after a day of work or play and be sure to catch our Comedy Zone comedy club each weekend for on-site entertainment. The Holiday Inn & Suites Charleston West offers free Wi-Fi (wireless high-speed Internet) throughout the hotel's public spaces as well as guest rooms and a 24-hour business center for keeping in touch with family and friends or work needs. With a complimentary shuttle to/from the hotel to Charlestons Yeager Airport (CRW) and to local dining and shopping, our hotel provides all the services and amenities for the perfect stay. Let the Holiday Inn & Suites Charleston West show you everything the Mountain State has to offer!
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Features
Located in the heart of the Kanawha Valley, our newly renovated public meeting space and public areas offer the best in amenities and features. Our brand new indoor recreation complex is the perfect place for fun and relaxation. The complex includes a new indoor pool with wading area, hot tub and state-of-the-art fitness center. Take a break on our outdoor deck with large fireplace/grill.

Guest Reviews

Rated 4.4 out of 5 by 286 reviewers.
Rated 4.0 out of 5.0 by Good Experience I'm was a speaker at an event at the hotel and found the hotel good. All the staff was excellent, the quality of food served at our event was top notch. As to a previous comment about the room being cool, I believe the rooms have sensors so when guests are not in the room the heat turns down, as it should, but I noticed as soon as you walk in it goes on. The only thing that could be improved in that respect is the room gets rather cold in between cycles but other than that its fine. One area I believe that could be improved is the selection of drinks at the bar. The nights we were there they were out of cabernet (the most popular red wine) and there was only one choice of scotch. Actually, it was the most limited bar I have ever been to, I have more selection in my bar at home. Guess folks in this area just drink beer? But one thing for sure the food and bar drinks were very reasonably priced. All in all it was a very good experience and I would be happy to return. I'm sure they will have a higher level and larger selection of liqueur by then. :-) January 24, 2015
Rated 2.0 out of 5.0 by Good hotel goes bad We have stayed at this hotel previously and again booked this location for a business trip. However, the new heating system was awful. It's fine to economize, but the system kept shutting off and our rooms were too cold during the day and at night. The service in the restaurant was abysmal. Be prepared to wait more than 30 minutes for a waitress only to be told they are out of basic menu items. Also, housekeeping starts at 8 a.m., so be sure to put a do-no-disturb sign out if you are trying to sleep after a sleepless night of shivering in the cold. We will look elsewhere for our next business trip. It's a shame. This was our fourth consecutive year here. The wireless service still is great, though. The manager didn't promptly return a call. I had to ask for her at checkout. Then, no offer to fix it was made if I wasn't a rewards card member. Something should have been done to fix this. I got an email later, but it was too little too late. January 19, 2015
Rated 5.0 out of 5.0 by Very nice! I traveled with my daughter and granddaughters. I was struck by the cleanliness of the entire facility. The staff remembered my daughter (or at least passed it off well as if he did) from a stay nearly two years ago. One particular staff, Billy, took time out to teach my granddaughter how to get the parrot to speak to her. The atmosphere was friendly and light. The salt water pool was glorious! Jeff at the front desk went above and beyond. He was very personable. Your business station with computer and printer was a godsend for me. I was quite impressed with the hotel. It was my first stay but will be my first choice when returning to Charleston. January 17, 2015
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