English
Charlotte-Airport Conf Ctr
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
|
Hotel Contact Information
Hotel Front Desk: 1-704-3944301
Hotel Fax: 1-704-3941844
Hotel Fax: 1-704-3941844
Rated 2.9 out of 5 by 55
reviewers.
Rated 1.0 out of 5.0 by Englewood46 Below average in all aspects of the stay
Disappointing rooms, old and not clean for a Holiday Inn
May 19, 2013
Rated 2.0 out of 5.0 by Vic100 Not up to Hol Inn's usual standards
Normal breakfast is not available at weekends. We were offered free water and soda in the Club room, but it was locked at weekend.
Business office had a power failure and could not be repaired Sat morning from 9 am to noon.
We used the restaurant. The food was adequate, but not memorable and poorly trained staff made several mistakes.
There was no seal on the bathtub plug, so wasted water while trying to fill.
The horrendous noise of jack hammering Sat morning would have been forgiven if that was the only issue. We had to re-route with luggage to get out. Construction work is of course necessary but a courtesy warning would have been nice.
May 10, 2013
Rated 1.0 out of 5.0 by mandmgriffin Never Stay Here
I would choose another IHG Hotel in this area. This was the worst one I have ever been to in a long time. I travel and stay in hotels 3 weeks out of the month so when I say its bad trust me. The room cleaning was terrible never vacuumed in two weeks, the Priority Club room is really a joke free breakfast here you can get better at a Super 8 its Continental. At night they put out some egg rolls or meat balls but if your not the first 10 there you get nothing as they do not maintain it at all. Walls are thin so you can hear general conversations in the hall and next room. The bedding is worn out and the towels are thin if you know what I mean. The food in the restaurant is not good and very expensive.
May 9, 2013
Rated 5.0 out of 5.0 by GarryC Perfect for short term stay
Excellent service, very clean, quite. Close to airport.
May 8, 2013
Rated 5.0 out of 5.0 by MCooper Great Staff
Everyone was so helpful and caring. I would recommend this Holiday Inn to everyone. Thank you.
May 3, 2013
Rated 5.0 out of 5.0 by wendi comfortable and staff great
arrived late and tired... was pleasantly surprised at the warm reception we received from the gentleman at the front desk... then another appeared to assist someone else... both were very friendly... the room was very comfortable and inviting... love those beds and pillows at the Holiday Inn! Sorry we couldn't stay longer.
April 29, 2013
Rated 1.0 out of 5.0 by Platnummybutt POORLY MANAGED
I checked in on short notice on 4/19/13. and checked out early 4/20/13. and went to another brand.
This has to be this worst Holiday Inn in the family. Dirty, poor service, worn out accomodations, and absolutely THE WORST FOOD I have ever had.
Sirloin was brought to me cold and looking like it was dropped. The salad came after the meal. The steak tasted so terrible I spit it out. The waiter asked if there was a problem, I told him and he said he could only take 20% off of my already over priced meal. I had to get angry and boisturous in order to get servicce and then I just left.
Bad, Bad service from check in to check out.
The rooms are filthy, spider bites in the am, so they need to treat the place for insects. The shower was poor and the walls are thin so everything that happens in the place is heard in the rooms.
I would not recommend this hotel to a homeless storm victim.
April 25, 2013
Rated 1.0 out of 5.0 by jp8099 Not going back
I've stayed here a few times. This time was the worst. I get my key, head to my room, and there is already someone in there! I go back to the desk, the clerk apologizes, eventually finds me a room outside of what I reserved weeks before (I wanted a king, and got double beds, which is not a big deal). I asked for a razor and shaving cream. They're out of shaving cream, and the razors are pathetic, so I had to go buy some shaving cream after the issue of getting into an occupied room. This hotel isn't in a good area and is expensive.
April 17, 2013
