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Rated 3.3 out of 5 by 262 reviewers.
Rated 3.0 out of 5.0 by Charlotte, NC There was construction going on the parking lot entrance was blocked with no sigh saying use rear entrance. Lots of small inconveniences. December 14, 2014
Rated 5.0 out of 5.0 by An Excellent Airport Hotel I was exceptionally pleased with my stay at this hotel. Much nicer and welcoming than most airport hotels in my past. The lobby is very inviting and welcoming. Staff is extremely courteous. A place I have to visit again. December 12, 2014
Rated 3.0 out of 5.0 by sat night stay, location under construction and slow staff This location is about 15 mins from Bank of America Stadium and right behind airport. The room was updated and they have plenty of parking. We stayed one night for ACC Championship game, that's where the problem started. Waited 40 mins to check in after 3pm. When extra staff arrived first thing she did was yell at whoever was parked under awning to move vehicles so their shuttle could get through. Well it was raining and most people don't expect a 30+ min wait to check in when they park in loading zone. Second elevator was closed due to remodeling which was fine, except for the doors to stairwell slamming shut repeatatly all night. Sunday morning 7:30am everyone got a wake up call from the contractor's bobcat at location backup alarm because they had already started working. Make sure construction is done before you go. Breakfest is not included, this is not an Express location. Don't hurry to check in at 3 if there a sporting event, they most likely won't have the staff for rush. December 12, 2014
Rated 2.0 out of 5.0 by Under construction The hotel is currently under renovation and has nothing around the hotel. December 11, 2014
Rated 4.0 out of 5.0 by Renovation almost complete I have stayed at this hotel a few times and the staff has always been friendly and helpful. While they are undergoing renovations to keep the hotel up to date the construction has not caused me any trouble. December 11, 2014
Rated 5.0 out of 5.0 by Great For airline travelers Convenient and low cost parking. Service was great and airport pickup very prompt. December 10, 2014
Rated 4.0 out of 5.0 by Good Stop for Flying out of CLT Very convenient shuttle to airport. Food was uneven quality. One really excellent dish (the Ahi Tuna) the rest was less then average. Front desk staff very friendly and offered warm greetings. Bar staff friendly but less attentive a bit slow December 9, 2014
Rated 5.0 out of 5.0 by Best front desk Shawnee is the best person I have encountered at a front desk ever December 7, 2014
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