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Rated 3.0 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Excellent choice for a one night stay between flights I stayed here with my wife and 2 year old son for one night between connecting flights. The shuttle service from and to the airport was very fast and the drivers were very nice and helpful. The room was comfortable and everything was brand new. Yes, the hotel is old and is undergoing renovation, but the new room compensates for that. Also I read some reviews complaining about the availability of hot water in the rooms. We did not have this problem. It does take a couple of minutes for the water to become hot once you turn it on and the pressure is not super strong, but it does a decent job. August 16, 2014
Rated 4.0 out of 5.0 Business Trip This is a place to be when people travels for business, easy to arrive and warm attention. August 14, 2014
Rated 4.0 out of 5.0 by Quiet Room The hotel is under renovations, but the staff were very pleasant and the updated rooms were clean August 13, 2014
Rated 4.0 out of 5.0 by Nice rooms, but..... Clean and remodeled rooms but no hot water in showers. I was told the shuttle service ran every 30 mins. to and from the airport. On the return, after waiting 40 mins., I called and had to request the shuttle. Wish this had been clarified and time was not lost waiting. August 12, 2014
Rated 5.0 out of 5.0 by Good place to stay in Charlotte Clean rooms, friendly professional hotel staff.... recommend it. August 7, 2014
Rated 2.0 out of 5.0 by Under Construction and horrible service The service from the staff in the restaurant was awful. He did not make us feel like he wanted or cared about our service at all. The hotel was under construction, which was not on the website so we didn't know. Matt at the front desk was very friendly and apologized for the service in the restaurant. We ended up just ordering a pizza and having it delivered. August 6, 2014
Rated 3.0 out of 5.0 by Friendly southern staff The staff we were in contact with always treated us cordially and with charm. The construction took away from the entrance appearance but should be nice when complete Food is not worth the price at all, very poor quality of and selection of food. Shuttle service to air port is very courteous and efficient. August 4, 2014
Rated 2.0 out of 5.0 by Overpriced given the condition of the hotel. I would not stay at this hotel again given the exorbitant room rate charged despite the fact the hotel is (and has been) under renovation and facilities such as bar and dining room are not up to usual standards. I suppose they are justifying the pricing based on the fact that it is near CLT, with shuttle service. August 2, 2014
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