Rated 3.6 out of 5 by 333
Rated 5.0 out of 5.0 by Deborah555 Very welcoming and comfortable stay
First time at this hotel but it won't be the last - as a stop over in Charlotte - a great place to stay - ALL employees were polite, knowledgeable and very efficient. Food was great - fun atmosphere in the lounge area and the rooms were very clean and nicely decorated. for the Price it was 5/5.
March 30, 2015
Rated 5.0 out of 5.0 by Jean1224t My Stay at the Holiday Inn
I really enjoyed my stay at the Holiday Inn , the front desk staff were friendly during both check in and check out. All of my questions were asked in a timely manner . The front entrance of the Hotel was stimulating and inviting to the eye. The entire place looked clean and it smelled clean as well. Our rooms were cleaned daily and a fresh clean aroma was always in the air of the hotel. The conference room was large enough for you to move around with ease and we enjoyed eating breakfast in the restaurant.
March 30, 2015
Rated 3.0 out of 5.0 by ScottBSC Much improved but shuttle a mess
The hotel was clean and new after remodeling. One brand new plug did not function and ended up with dead (uncharged) phone the next morning, but was able to charge at airport. Shuttle issue was troublesome. Upon checking in I asked to get on the shuttle list for 5:30 to the airport. I was told by the desk clerk they had no list it was first come, first serve. I explained I was uncomfortable not knowing if several people or 2 families came down what would they do? I was told again, first come first serve. I travel a lot and I can't just guess several families won't show up a minute before me. How about scheduling like every other hotel? I finally couldn't get any guarantee so I showed up at 4:15 (along with several others) just to get to the airport on time. This is a large hotel, there must be some system to not stress travelers. No assurance, so I won't stay here again, as I need to be able to connect to my flight on time.
March 29, 2015
Rated 5.0 out of 5.0 by Dennis 15 best hotel ever
Me and my family have been on vacation for almost 3 weeks stayed in a lot of hotels this was the best ever staff and security was the best recommend this hotel that's why I gave it all five stars
March 29, 2015
Rated 5.0 out of 5.0 by Charliewiener Nice Stay
Highly recommend this hotel for comfort, easy access to highway, excellent staff.
March 28, 2015
Rated 5.0 out of 5.0 by jerry120 Great stay at holiday Inn Little Rock Road, Charlotte, NC
Staff was upbeat, friendly, accurate, professional,
room was fresh, cheerful, very nice. I recommend to all.
The shuttle service to and from airport was excellent
March 27, 2015
Rated 4.0 out of 5.0 by tlsea Clean
No area information available or transit. Pool was closed and no where to sit outside to relax or eat. Elevators poorly marked and have to open heavy double doors to enter elevator area.
Heating/Air was noisy.
No soap dish
Smoking allowed at entrance and disgusting when approaching the entrance, you have to walk and smell cigarette smoke.
Poor wireless in room on second floor
Business center computer locked up three times but appreciated the use of the business area.
March 25, 2015
Rated 4.0 out of 5.0 by Apewater Restaurant
The poor waitress in the restaurant area was overwhelmed. It was a full house - and there was one waitress. The manger was attempting to bus tables and serve coffee. Terrible planning. Food was OK when it finally appeared. The waitress was very nice when she had a chance to serve our table. Same issue at lunch.
The front desk lady was brusque and seemed not at all pleased to be asked for anything. This was the worst aspect of my stay - and why I would hesitate to recommend that anyone else stay there.
March 24, 2015