Rated 2.9 out of 5 by 105
Rated 4.0 out of 5.0 by Vann Old grey lady gets make over!
This is a great property for the airport location and has been in great need of a facelift for several years. It' s nice to see it finally beginning!! The staff was very upbeat about all the changes, and I look forward to many more stays at one of my favorite locations in Charlotte as well as the Candlewood Suites at the University.
December 2, 2013
Rated 1.0 out of 5.0 by Tommy274 Worst Location
DO NOT STAY AT THIS HI. This HI is on the final approach to the runways at Charlotte. The planes (read that heavys) come over all day and half of the night at what appears to be below the minimum height of 500 feet AGL. We were on the 1st floor and they were still very loud. There is also no decent restaurant within miles and for travelers new to this area, this is a real security problem. At this time the front of this HI was under renovation so construction issues could be expected. We would recommend that IHG save their construction money by having this contractor stop the renovation, demolish this building and build a new HI 3 miles East or West of this location away from the airport.
December 1, 2013
Rated 4.0 out of 5.0 by DGB60 Great Staff during a Remodeling
The property is undergoing an extensive remodeling (as of November 2013); so, we were in an older room and the hallways were under construction. The staff, however, more than made up for the minor inconveniences of the remodel. We stayed in Charlotte both to and from our trip to Munich, On the way over, a company was supposed to deliver a present to the hotel in time for our flight. Unfortunately, the UPS package did not arrive in time due to a miscommunication at time of purchase. The Holiday Inn staff received the delivery while we were gone and safely secured it for two weeks until we returned. Everyone, from the airport can drivers, reception staff and restaurant staff, was professional and courteous.
December 1, 2013