Rated 4.2 out of 5 by 404
Rated 5.0 out of 5.0 by clj8897 Rooms comfortable, Conference rooms and staff are great
The rooms are spacious, up to date. Conference rooms are very nice and the staff did an excellent job supporting our team during our conference with amenities. All staff personnel were very helpful. Fitness Center at hotel is a nice addition as well.
March 27, 2015
Rated 1.0 out of 5.0 by BBEP Terrible Bed
My husband and I were in Charlotte to see a show at a theatre that was one block from the hotel, so the Holiday Inn seemed like a great choice. Upon check in we requested an upgrade and were upgraded to a suite. However, the suite was a bit dreary....The furniture and especially the sofa springs were worn and the upholstery seemed dark. The worse part was upon going to bed, we discovered that the bed drastically sunk to the middle, so we were constantly crawling up and out of the bed. My husband and I both had a terrible night sleeping. I complained to the front desk the next morning and was finally offered a discount. On the plus side, the hotel was very clean and although we did not use the bar or restaurant, they both looked very nice. Also the front desk and the valet parking desk were very friendly and efficient.
March 26, 2015
Rated 5.0 out of 5.0 Wedding and Bar Crawl fun
My boyfriend and I went for a weekend wedding and stayed under a group rate, which encouraged us to stay longer and avoid the hassle of finding a hotel near the airport. We had a flight that left at 6 am, and we were able to easily get a taxi (there were about 5 waiting that morning at 4 am outside the hotel). The taxi's charge a $25 flat rate to the airport and got us there quickly. The experience of getting to the airport from the hotel was the cherry on top of our great stay. We stayed in one of the rooms near the elevators, which was nice to easily get in and out of the hotel, however, it got very noisy late at night with people using the elevators. I felt that some sort of cushion under the door could have dampened the noise levels and reduced the great amount of light let in under the door. We placed a dirty towel to solve the issue. Over the weekend nights, it got very loud down at the street. Even at the tenth floor, we heard everything. I would recommend requesting a room that does not overlook the street. We enjoyed our stay! The location is great! You can walk anywhere downtown to get what you need. There is a Walgreen's a couple of blocks away. We also attended a rehearsal dinner in the University Room and the food and service was amazing!
March 22, 2015
Rated 4.0 out of 5.0 by ron80 Good Hotel
This was a nice hotel for convenience since we had meetings being conducted in the hotel and it was downtown. The bathroom needed some maintenance done on it in my guestroom and I could hear the adjoining room guests that woke me up at 3AM. Hotel itself was nice!!
March 17, 2015
Rated 4.0 out of 5.0 Great Hotel
Wonderful hotel, location, and stuff. Highly recommended. Can't beat the location.
March 13, 2015
Rated 5.0 out of 5.0 by Back Again CIAA Blast
In the Center of it All!! Try this hotel if you are in town for this event next year or even if you are in Charlotte for any reason. Front desk staff are great host with friendly personalities. Walking distance to the arena, eatery and night life. Enjoyed my stay.
March 12, 2015
Rated 5.0 out of 5.0 by figgi Great City Stay
Very comfortable stay in the center of the city, but not so over the top elite. Great service, very useful van service, and a surprisingly good restaurant. Fully recommended.
March 11, 2015
Rated 3.0 out of 5.0 by blazechico Room 918 - needs total deep clean
This information was conveyed to Manager, Carmen.
A formal list of problem items provided at checkout
March 11, 2015