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Rated 4.2 out of 5 by 387 reviewers.
Rated 4.0 out of 5.0 by Accomodating staff Great value, convenient to downtown, accommodating staff. February 26, 2015
Rated 5.0 out of 5.0 by Excellent value for location and comfortable experience I spent several days for a local event at the hotel. I was comfortable and did not have any complaints - it is a nicely appointed and the staff were interested in giving great service. It is is in downtown Charlotte and very handy to the area. The hotel and the local restaurants were very good. Has a nice functional desk in the room with a comfortable and adjustable chair - great for working. WiFi was good as well. I can recommend this hotel without any hesitation. February 25, 2015
Rated 5.0 out of 5.0 by update feature of sink All was good and hotel had been updated but the top of the counter vessel sink was crowded into counter that used to be a beverage counter. Very little room for personal things to be used at mirror and sink. And we do not like when the sink is out in the bedroom area of room. No privacy. February 25, 2015
Rated 4.0 out of 5.0 by Rooms comfortable, restaurant great Slept well, restaurant was great for our group event. Parking was disappointing. Paid for valet service and when checked out in the morning there was no valet available and front desk did not offer to Credit off invoice. Was disappointed in that portion. Rest of the stay worked well. February 24, 2015
Rated 4.0 out of 5.0 by Convenient and nice Great stay. Terrific check in. Experience with JJ. Nice room. Comfortable bed. Would stay again. February 19, 2015
Rated 1.0 out of 5.0 by Bad Bartender at private party He needs to understand we were a paying customer and he should care about our needs. We seemed to be an annoyance to him until I paid him. February 19, 2015
Rated 5.0 out of 5.0 by KD I enjoyed everything about this hotel. I stay in hotels at least several times monthly and this is one of my favorite hotels. February 19, 2015
Rated 3.0 out of 5.0 by Nice hotel Hotel was okay, load party going on downstairs when we arrived, breakfast was good but staff were rushing us to finish our food. They tried to take my wifes ploate before she was finished!!!!!!!!! Room was good. February 17, 2015
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