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Rated 4.2 out of 5 by 453 reviewers.
Rated 5.0 out of 5.0 Excellent stay I enjoyed the room and treatment at the Charlotte City Center. Hotel will placed in relationship to all things near the Epicenter. May 4, 2015
Rated 5.0 out of 5.0 by Wonderful stay The staff made this more than just a stay in a hotel. The food was excellent, priced reasonably, and the service was quick and friendly. The room was clean and comfortable. I would definitely stay here again when traveling through the area, and I would highly recommend it to family and friends, May 4, 2015
Rated 5.0 out of 5.0 by Comfortable bed and relaxing Room was clean, bed soft and comfortable, and great customer service. Only downfall was the additional charge for parking they do not notify you about. I would definitely stay here again, and I would recommend this hotel to family and friends. May 4, 2015
Rated 5.0 out of 5.0 by Great value, great location Hotel was in great location (had not noticed it in Charlotte on earlier stays, but it was in the middle of teh Bank of America complex and easy to all locations.) Very nice room and club lounge was really nice and a great value. Good place to work and relax at beginning and end of business day. One of few hotels that still give USA Today, which I LOVE! May 4, 2015
Rated 1.0 out of 5.0 by Charlotte - Center City Poor room Unable to darken outside lights with room curtains, causing sleepless nights for two nights. May 1, 2015
Rated 5.0 out of 5.0 by Fun stay I was here on business, and the hotel exceeded expectations. The room was clean, kept at a comfortable temperature, and surprisingly quiet for being in Center City. The staff was accommodating and polite. The meeting room was temperature controlled, and the staff regularly made sure we had everything we needed. April 30, 2015
Rated 5.0 out of 5.0 by Parking access The access of retrieving our vehicle was VERY confusing; the parking deck was very inconvenient to access and there were no instructions as to how to access the hotel entrance upon parking your vehicle. Concierge service was available for an additional charge along with an $18.00/per day parking fee. If I return, I will definitely get this service - this would have saved us a lot of time and confusion. Aside from the parking inconvenience, our stay was exceptional! April 29, 2015
Rated 5.0 out of 5.0 by Representing the best of the brand This is an excellent hotel in a prime location in Charlotte, the infrastructure is very well kept and modern, but what really stood out was the friendly customer service throughout four days' stay. April 28, 2015
  • 2015-05-05T13:02:27.580-05:00
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