Rated 4.4 out of 5 by 314
Rated 5.0 out of 5.0 by Davek13 Easy nice stay
Great staff, and overall experience. I would book at this hotel in the future.
July 2, 2015
Rated 5.0 out of 5.0 by davis 2015 great stay
staff very friendly and courteous, rooms were clean, brought air mattress to room with no problems. a lot of shop and places to eat near by that you can take the shuttle to.
July 1, 2015
Rated 5.0 out of 5.0 by Yvonne58 Friendly and Family Atmosphere
The overall experience from the time of entering the Holiday Inn, the service was great! The staff was very attentive to my needs. They were all very friendly and helpful.
The atmosphere was very family oriented but at the same time, very professional.
My room was fresh and clean. The choices on the TV was also good. I felt safe and comfortable during my stay and would recommend to others.
July 1, 2015
Rated 5.0 out of 5.0 by JSJR Another Good Stay
I have stayed at this property for a week for each of the past five years. They have finished their renovations, and it is convenient to dining, drink, and work.
June 28, 2015
Rated 4.0 out of 5.0 by HomesweetHotel Secluded and comfortable.
The property was just secluded enough to be comfortable and quiet. I would recommended the property to anyone doing business in the area.
June 26, 2015
Rated 5.0 out of 5.0 by Tall Family 5 Great Hotel Great Staff
This hotel has excellent front desk staff and restaurant staff. The staff were extra courteous, warm, professionals - all that you would want from a hotel experience. Rodney the chef was personable and acomodating. The lobby was updated, spacious, and the pool area was clean and inviting. I would definitely come back to this property.
June 25, 2015
Rated 2.0 out of 5.0 by DS255 Dirty room ruined the whole experience
I was mostly disappointed by the dirty room, moldy bathtub, dusty room, dirty comforter, wall behind the toilet was gross. Everything else was ok, my son thought breakfast was good...I didn't eat so I can't comment. Price was good. If the room was clean I could have given much higher marks.
June 25, 2015
Rated 1.0 out of 5.0 by DH42 I was not impressed!
I am not familiar with the Charlotte area and took my teenage daughter and her friend to a concert for 1 night. I did my research online and my biggest priority was proximity to the venue. Holiday Inn Charlotte University was close but not worth it. The mattress was extremely uncomfortable and I can sleep on pretty much anything and be ok but this was horrible. The thermostat did not maintain the temperature so we were hot/cold and hot again all night long. Our tub did not drain. The dining room is "meh". Décor was depressing and the staff did not get my order right but I was so hungry after waiting over 20 minutes for a turkey wrap (with no one else in the place) that I just took the club sandwich they brought. Be aware of the $50 "incidental charge" they put on your card. I was not told about this at move in and was shocked but was told it would come off at check out. I do not like this practice and will ask in the future. I will not stay here again.
June 24, 2015