Rated 4.4 out of 5 by 324
Rated 5.0 out of 5.0 by Exhausted Traveler Good Service
I appreciated the recent updates made to the facility, it is now much nicer than it was in the past. The front desk, conceirge lounge, and main lounge staff were very friendly and cordial. We make several visits a year to the local area and always appreciate the hotel for its service and location.
July 27, 2015
Rated 5.0 out of 5.0 by pop pop aw great area and friendly staff
Front desk staff very friendly Raven was great and always smiling willing to answer all questions. Staff working in rooms always were friendly and smiling. Building was clean
July 23, 2015
Rated 5.0 out of 5.0 by Marionb1 Super hotel, great staff
This was a really nice hotel located in a great area. It was close to the PNC Arena, Concord Mills Mall and local attractions. The staff and rooms were excellent. The staff went out of their way to make us feel welcome and pleased with our stay.
July 22, 2015
Rated 5.0 out of 5.0 by lisa0508 the best stay ever
I had the best time and the hotel was beautiful and the staff was friendly and helpful and always sweet and polite and just amazing to be around.
Thank you so much for a great experience
July 21, 2015
Rated 4.0 out of 5.0 by TaraB93 Great hotel - skip the shuttle service
Perhaps it was an off day, but the shuttle service recommended by the HI did not have air conditioning, and we were not notified until everyone boarded the shuttle and were on our way. It was more than 100 degrees outside, and everyone was pouring sweat and miserable. There should have been a notice, or the driver should have given other options. It is my understanding that this is not an HI-operated shuttle, but is still the one recommended by the hotel. Our $20 round trip fee was cut in half to $10; however, all on board would have chosen another option should one have been offered up front. All of THAT being said, the HI iteslf, the room, and the stay overall were on par with the expectations of a HI. Comfortable beds, nice decor. great facilities.
July 14, 2015
Rated 5.0 out of 5.0 by rdawg1974 Best Staff Ever!
The Holiday Inn at Charlotte University has recruited the best staff ever! We were greeting immediately by the front desk staff. Naima check me, looked up my rewards account and provided an excellent overview of the hotel. Myriam was the "bestest" waitress ever during breakfast. The hotel was swarmed with not only my family, but another family reunion at the same time. During the breakfast hours, Myriam was very patience and kind even though there were TONS of folks to deal with. Tammy in housekeeping has the best personality ever! She was efficient and work quickly. When I need hotel accommodations in Charlotte, this Holiday Inn will be where I stay.
July 14, 2015
Rated 5.0 out of 5.0 by Girard5630 Wonderful staff!
Not only is this property comfortable beyond words, every member of the staff made this a fantastic weekend.
July 11, 2015
Rated 5.0 out of 5.0 by jonniebd Great place
The hotel was very clean and the staff overall was good.
Looking for a great breakfast, this is the place.
July 9, 2015