Rated 4.1 out of 5 by 113
Rated 5.0 out of 5.0 by wwonder room
The hotel looks great was very clean but my room had a meldrew smell so I ask for housekeeping come and spray it with freshner
which they did right away
July 21, 2014
Rated 3.0 out of 5.0 by Jubydo Acceptable business stay
This is an adequate place to stay for a business trip. The rooms are comfortable and functional. Would recommend looking elsewhere for food. Ordered room service from a very limited menu, which wouldn't be so bad if there were some lo-cal entries. Ordered a grilled chicken sandwich with a salad. Chicken sandwich arrived, no salad. Server recognized the mistake and returned with a salad with the wrong dressing. Both sandwich and salad were unremarkable. The highlight of the stay was the friendliness of the line staff; not so much the front desk, but the housekeeping staff, kitchen, maintenance staff, all were very friendly. The superstars are the women who work the Concierge lounge. Both Rachel and Kim were efficient and friendly, and worked hard to ensure that all customers not only were served, but had a pleasant experience. Kudos to them both.
July 21, 2014
Rated 5.0 out of 5.0 by Caramel007 Relaxing Weekend
I had the best time at Holiday Inn - Charlotte NC at University Parkway. The hotel had the AKA Boule ending
and another Family Reunion in addition to ours. The
Hicks-Family Reunion 30th Anniversary from South Carolina.
I had a family reunion to attend and the hotel had a full house. I didn't have any problems with check-in, room service, or the staff. The staff went well beyond the duty to make sure our family reunion was successful. I will highly recommend this hotel to anyone wanting excellent
customer service and good breakfast. The entire
staff was attentive and very polite.
Thank you for making our 30th Anniversary Family Reunion a great memory. Hicks-Odom Family Reunion July 17-20, 2014.
July 21, 2014
Rated 4.0 out of 5.0 by DannyS Nice hotel in good location
Hotel has renovated since last stay - great improvements.
Staff was great
July 19, 2014
Rated 5.0 out of 5.0 by Keith1645 Review
Great rooms. Great service, front desk staff is awesome!!
July 15, 2014
Rated 5.0 out of 5.0 by Pepper B 50th Anniversary Weekend
From check-in to check-out we felt very well taken care of, pampered even! Even as a PC Platinum member, I/we feel the staff went above and beyond the call of duty to acknowledge our special day. Newly remodeled property, convenient to restaurants, shopping, Charlotte attractions. Thank you HI University for making us feel welcome...........
July 12, 2014
Rated 5.0 out of 5.0 by Fatnugly Great value for the money!
Stayed one night for a seminar that was held by my company the next day at the hotel....very convenient. Staff was professional and friendly. Room was flawless. The only thing I could gig them on is it seems like the elevator lobby on my floor was lacking somewhat in climate control.
July 11, 2014
Rated 5.0 out of 5.0 by sue11115 Great stay
Excellent stay - very attentive front desk staff and shuttle bus was very convenient.
July 10, 2014