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Rated 4.4 out of 5 by 444 reviewers.
Rated 1.0 out of 5.0 by Poor overall experience Blood on bathroom wall and baseboard upon arrival. Room was never cleaned, beds made, or garbage removed, for 5 days. (No sign was up either) No clean towels or toilet paper was brought to room. Air conditioner was so loud it woke us with a bang, at every cycle. Informed front desk on several occasions, but the work was still not done. Swimming pool was unavailable, but no sign posted. Requested adjoining rooms, to help with daughter's baby, and were given rooms across and down the hall. When making original reservation, many mistakes made and I had to call at least 6 times to have them fixed. Each time they fixed it, something else was changed and was wrong. We were there from 5/11-15/2016 I do not recommend this hotel at this time. May 18, 2016
Rated 5.0 out of 5.0 by A home away from home All I can say is that it's not often that you go to a hotel and NOTHING goes wrong. All the staff were super friendly and made me feel like we were relatives who haven't seen each other in a while. It was so warm and welcoming. Mark, Eunice, Kimberly, Janet, Jennifer, Brenton, Myra, and Raven know how to make a person feel special! All the laughs and hugs and great life advice I received was awesome. The house keeping staff work super hard to make sure those rooms were spotless, and I could tell they love what they do. It shows in their work. The breakfast, the executive lounge with Myra, oh how I loved it. I will stay here every time I come back to the 704! May 17, 2016
Rated 5.0 out of 5.0 by Stay The overall experience I had at this hotel was excellent. I would definitely recommend this hotel to others. This will also be my first destination. May 17, 2016
Rated 5.0 out of 5.0 by Great value Great value! This hotel offer friendly, competent service within a very clean facility for a very reasonable price. Highly recommend. May 11, 2016
Rated 5.0 out of 5.0 by great experience as always stay at this hotel was a very nice experience, very helpful staff May 9, 2016
Rated 4.0 out of 5.0 by Great Hotel This location exceeded my expectations and the staff was amazing. I will book this location the next time I'm in Charlotte. Thank you and have a blessed week! May 4, 2016
Rated 5.0 out of 5.0 by Repeat Stay Everything was Fantastic included the Staff !!! Located close to plenty of Restaurants and Z Max Dragway !!! April 29, 2016
Rated 5.0 out of 5.0 by Yvonne's Stay My husband and I have stayed at the Holiday Inn- University in Charlotte, NC for many years business and leisure, the staff are amazing, The Chef is great, Janet at check-in, Mayra in the executive complimentary floor are great examples of a great customer experience, Kudos to the Holiday Inn for having these wonderful as a part of their team. April 16, 2016
  • 2016-05-24 T13:56:15.373-05:00
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