Rated 4.1 out of 5 by 98
Rated 4.0 out of 5.0 by sleepy24 spacious rooms
everything was great but the mattress in room 341 needs to be replaced
October 4, 2014
Rated 5.0 out of 5.0 by roachcs Große Suite mit sehr guter Austattung
- Sehr gutes Hotel für einen längeren Aufenthalt
- gut Ausgestattet Küche und ein tolles Zimmer
September 30, 2014
Rated 3.0 out of 5.0 by Clarke999 OK For a stopover
These hotels are usually great. Sadly this one was a little lacking but good value never the less. Staff were very good and they did there best. Maybe a refresh will help.
September 29, 2014
Rated 4.0 out of 5.0 by Sue the Lawyer Good experience
Candlewood Suites aren't fancy, but they're comfortable. I stayed for business and was impressed with the hotel overall. Having a kitchen was great. Staff was very friendly.
September 26, 2014
Rated 5.0 out of 5.0 by Angel48 Great Stay
It was a comfortable stay and I would recommend this Hotel.
September 24, 2014
Rated 5.0 out of 5.0 by Debbie5197 Great place to stay!
We have stayed at this hotel twice a year for the past 3 years and have never been disappointed in either our suite or the staff. The staff goes out of their way to accommodate you and the suite is very nicely appointed. We would definitely recommend this hotel and plan on staying again in the spring.
September 24, 2014
Rated 3.0 out of 5.0 by SABO0361 Not up to par
We travel for business and try to always stay at Candlewood Suites. Our stays are generally from 1 to 2 weeks at a time. One of the high points at Candlewood Suites is the professionalism of the staff. Unfortunately, the staff at this facility seemed under pressure. Apparently they were over-booked and this stress showed in all areas. For example: One day (when I was working in my room) I brought towels to the front desk around 8 AM and asked for replacements. I was advised that there were none available but to check back in an hour. I did - still no clean towels. I called later that day - no towels. Finally, I went back to the lobby at 2:30 pm and was given half of the number of towels I brought in. As I was leaving to go back to my room I noticed 5 boxes sitting in the lobby area. This was the order I was waiting for - the one I had asked to be told as soon as it came in. I have no idea of how long is was there and when I would have been told about it if I hadn't gone to the lobby trying to get towels. This was only an example of the problems we encountered during our stay. We wanted to stay an extra night and, although we are platinum elite members, this was not available. Will we stay here next year - probably. We just hope that they have their bookings in order and we will book an extra night for the end of our stay when we make the reservation.
September 22, 2014
Rated 2.0 out of 5.0 by SamLeo Bed very uncomfortable and room smelled as someone smoked in room
Believe title says it all. Would not stay here unless major changes in bedding and odors addressed.
September 16, 2014
Rated 5.0 out of 5.0 Quiet Hotel with friendly staff
We found this hotel online when looking for someplace near our daughter's new home-it's 3 miles away! Not only was that a plus, but the hotel was nice and quiet, something we appreciate for we usually don't get to our room till late. The only negative was there was no Gideon Bible available-only a phone book, not the Good Book. Hopefully one will be in the drawer our next trip!
August 26, 2014
Rated 5.0 out of 5.0 by arpit Pleasant stay
I love this and give my full love to this and like to suggest all to come and enjoy a home like comfort ..too good and secure hotel
August 20, 2014
Rated 5.0 out of 5.0 by soultrain Great Location
The rooms are spacious and kitchen area helps when traveling with families! Great area to get to and from the things in University area and Concord for shopping!
August 19, 2014
Rated 4.0 out of 5.0 by combomambo Nice stay
Stay was nice, room was clean and staff very nice. The kitchen with the full size frig was great for the long stay.
August 17, 2014
Rated 5.0 out of 5.0 by Q2-3.14 Convenient Hotel
This hotel was exactly what we needed for the night we stayed there. Although it is probably used for folks who stay longer than one night, it served it's purpose and was excellent. Room was big and bed was comfy. The only thing I would suggest would be to have the outside of the tub cleaned when cleaning. It didn't appear to have been wiped down or cleaned in a while. Otherwise, everything else was perfect!
August 13, 2014
Rated 5.0 out of 5.0 by pamijami Wonderful stay
We were pleasantly surprise by the condition of the hotel and the room. Would definitely book here again.
August 9, 2014
Rated 4.0 out of 5.0 by Luzeve Nice room with view
Nice area though not very many stores or restaurants. Comfortable room with a nice quiet view.
August 9, 2014
Rated 2.0 out of 5.0 by ProTravelerAngel Will not stay here again
Unfortunately, this stay was doomed from check-in. There was just issue after issue after issue and was not a relaxing weekend with family and friends. Basically our reserved suite was given away, the choice we were left with was problematic for our group, there were amenities that were missing from our rooms, there were cleaning issues that were present, repairs that were needed, privacy issues, you name it.
The front desk attendants were very nice but everything that was wrong was still wrong and an inconvenience. It's ironic that we paid more to stay at this sub-par location than we paid to stay at another of these properties that was absolutely wonderful. The other location was the one that made us feel comfortable selecting to stay at this property on this trip. I took pictures but don't have them on this computer to upload.
August 8, 2014
Rated 3.0 out of 5.0 by wapatit beds ok
towels cound be replaced at least daily and linenen when needeed
August 4, 2014
Rated 5.0 out of 5.0 by D Kawasaki Great facility
The facility is the best in town for cleanliness and value I have stayed few times and recommend it to friends,
August 3, 2014
Rated 5.0 out of 5.0 by AnythingGoes5678 Fantastic Staff
Mandi and her staff are fantastic.
The fitness center at the hotel is quite small, but they do offer kettle bells and other equipment for rent. If you require a more intense work out, the hotel works with a local gym and provides you with FREE access with your room key.
You can also rent out different kitchen appliances for FREE at the front desk.
The gazebo and grill were a great amenity and the on-site FREE laundry is the absolute BEST!
Would stay here again.
July 31, 2014
Rated 5.0 out of 5.0 Phish
Easy and comfortable stay. Close to PNC Music Pavillion
July 29, 2014
Rated 2.0 out of 5.0 by Dochowie Disappointment
I've stayed in Candlewood Suites in Omaha, New York, New Jersey and here. This by far was the least favorite of them all. Limited options in the cupboard, alarm clock issues, phone buttons not working, distinct odor when entering the room. Fitness center limited. I'll be in the area over the next 6-7 weeks, I'll be staying elsewhere.
July 27, 2014
Rated 5.0 out of 5.0 by Semaj58 Comfortable bed and smelled really clean and fresh.
Our 1st time ever staying at Candlewood and we just loved it; when we entered our room, it was so nice to smell how clean and fresh the room was. The bed was very comfortable and relaxing and we heard No noise at all and that was such a Blessing after traveling and being extremely tired. I would most definitely recommend Candlewood Suites.
July 15, 2014
Rated 2.0 out of 5.0 by Strlite Air broken and check out time
Didn't have a good experience this time with our stay. The air was broken so there was really no sleeping the first night. Next day we were able to move to a different room but it was very inconvenient moving from one room to another.
Also because of my gold rewards status I was told during my previous stay that check-out time was 2pm but this stay I was told 12pm. I'm not sure why the change.
July 14, 2014
Rated 3.0 out of 5.0 by Ms. Austin Comfortable bed, Great Staff
Staff was very friendly and accomadating. The Room however needed some TLC. If you need a suite for 2-3 nights at a good value, not a bad pick. If for an extended stay, check out the rrom first. My room wasn't the best. However, it was very quite and the airconditioner was very cold, for a hot summer night.
July 9, 2014
Rated 1.0 out of 5.0 by travelerfive Just really dirty
dirty and smelled really bad - smelled like bug spray
June 30, 2014
Rated 5.0 out of 5.0 by Strlite Great service and cleanliness
Over all experience was great. I enjoyed lay out of the room. Very cozy bed and convenient area
June 25, 2014
Rated 5.0 out of 5.0 by Sonyb Great place to stay
This is a great place to stay. Clean, comfy and nice staff. Highly recommend !! .
June 25, 2014
Rated 4.0 out of 5.0 by Jozy Great Internet speed, lacking in some areas
Good location in what appears to be a new business development. Very little around it, so it was quiet. There's a Hungry Howie's pizza location in the same parking lot, which is convenient. It's close to numerous restaurants, multiple grocery stores and UNC Charlotte.
Great Internet speed, among the best I've experienced, allowing me to stream video in HD. However, the TV selection is extremely poor, with only about 25 channels. No NBC Sports Network, Fox Sports 1, Golf Channel or local RSNs.
Had issues with the laundry on a couple of occasions, once where the washer was broken, the other time when the dryer didn't work. The cupboard didn't have milk available the entire length of my stay, which was three weeks.
Exchanging towels was often an ordeal, with the front desk clerks often pointing you to the laundry room rather than taking the towels from you and doing that job themselves. There were multiple occasions when there were no fresh towels or wash clothes available and I had to come back later for them.
Amazingly, there is no guest printer. I twice tried to get things printed, and it involved emailing the document to the personal email address of the front desk clerk. One time she couldn't open the document, the other time I received the copy, but it was in landscape format. An unacceptable situation. There needs to be a printer available as there is in every other Candlewood Suites I've stayed.
The room itself was fine and a standard Candlewood setup. The room was clean on arrival, with the exception of the toaster. When I removed it from the cupboard there were crumbs all underneath it and in the cupboard. But there was a good selection of plates, bowls, silverware, etc., and the refrigerator is large. Microwave was large and worked well.
You needed to set the thermostat far below the actual temperature you wanted, but it worked fine and the room cooled quickly.
The bed was comfortable, with multiple types of pillows.
I got two full-service cleans during my stay. The first time the housekeeper didn't arrive until close to 6 p.m. and seemed rushed. She never vacuumed the floor, which needed it. The second time I was also present and it was a thorough cleaning in the morning, including vacuum.
June 24, 2014
Rated 5.0 out of 5.0 by Newfie Boss Man Good find
I've stayed at extended stay hotels before. This one was the cleanest
June 22, 2014
Rated 4.0 out of 5.0 by luketrio Great price, nice accommodations
Highly recommend printing out directions. GPS is unreliable and hotel is set back from road with minimal signage. Very difficult to find, but worth getting there.
June 18, 2014