Rated 4.4 out of 5 by 132
Rated 5.0 out of 5.0 by 43Pennsylvania Clean rooms and great service
The hotel was convenient and clean. The staff was friendly and very accommodating. On Sunday, the last day of our stay, the elevator had broken down and could not be serviced until Tuesday. Our room was on the 5th floor, but Robin took care to move us to a new room on the 2nd floor to eliminate some of the level of stairs. The elevator was out of order, we were tired from a long day activities, BUT Robin and the rest of staff were very professional and friendly. We would not hesitate to stay there again!
April 30, 2014
Rated 4.0 out of 5.0 by Dan 555 Mostly Good
Hotel was good,
Staff at check - in (unprofessional).
April 22, 2014
Rated 5.0 out of 5.0 by lsr922 Desk Service is Excellent
The girl at the desk recommended a nearby mom and pop restaurant for dinner when we asked about local eateries. She was right on... it was amazing! We will stop on our way through the area to sleep and eat again because of it. Thanks HIE....
April 21, 2014
Rated 4.0 out of 5.0 by kCromwell Recent Stay
The lady that checked us in was very pleasant. The room and breakfast were great. I arrived at about 3:00 AM.
However, I specifically asked for a room that did not have people on either side of my room.
The next morning, about 6:00 AM, a hispanic woman with a kid started screaming and yelling. I called the front desk, but nothing changed. I knocked on the door and finally got the person to come to the door. She told me she could not control the baby. The lady was later seen in the lobby with the baby, who was still crying.
I talked wight the manager, who was also very pleasant. She assured me it would not happen again. I hope that is the case as I will be returning to the area and plan to stay at the hotel again soon.
April 15, 2014
Rated 5.0 out of 5.0 by Leisure couple Great staff
Great room,will stay again,good location,lots of restaurants
April 8, 2014
Rated 3.0 out of 5.0 by Kmcn Dog friendly, great bed but ants in the tub
Excellent and friendly staff, great bed and nice breakfast. Unfortunately we has ants coming out of the bathtub drain and the hot/cold is reversed on the tub. Very, very expensive !
April 2, 2014
Rated 4.0 out of 5.0 by Johnny Angel1 Stop over to Florida from Toronto and back
Location is perfect when travelling with family. Lot's of restaurants and shopping within walking distance, easy access from highway, and almost a perfect split for a two day drive to and from Florida. Overall, very clean and comfortable, but bathroom could use a new coat of paint. Mattresses and pillows were very comfortable with two choices of pillows. T.V is a little small for 2014, but good enough for the kids to watch their favorite shows. Nice and quiet overnight, and breakfast is served, including hot choices from 6:00 am. You can even get coffee, muffins, bagels, fruit, cold drinks and cereal starting at 4:30 am, if your schedule demands it. Wifi in the rooms was weak, had to stay in the main lobby to get real internet access. Overall, good value all things considered. Would definitely stay at this location again.
March 20, 2014
Rated 5.0 out of 5.0 by dm&m Clean, Fresh, Comfortable & Excellent Breakfast
We stayed at four Holiday Inn Express locations during our recent trip to/from Florida. Found the Mooresville location voted our favorite of all four based on newness, comfort, cleanliness & breakfast choices - and while we didn't end up bringing our pet - was pet friendly to boot. Would definitely stay here again.
March 18, 2014
Rated 5.0 out of 5.0 by John F Great stay!
Top notch service and comfort. Friendly front desk. I will be staying here again.
March 11, 2014
Rated 5.0 out of 5.0 by Mr. Fritz Staying with friends!
Comfortable, clean, friendly and accommodating! What more could you ask for? Would we stay there again, you bet!
March 9, 2014
Rated 5.0 out of 5.0 by KGonzo Excellent Staff
The staff was so friendly and accommodating. If we needed something they were more than willing to help. I would definitely stay there again.
March 7, 2014
Rated 5.0 out of 5.0 by Linda 62 Staff always at the top of their game. Love them!
We always stay @ this location when visiting the grand kids. Safe, convenient to interstate ,clean , & friendly staff. What more could we ask for? Just found out that pets are welcome that's a plus!
February 27, 2014
Rated 5.0 out of 5.0 by safetybobtn Nice but Loud
Dining area is nice, diner style, but tends to be very loud with no carpet in lobby or diner.
February 23, 2014
Rated 5.0 out of 5.0 by Hatch5 Great Service
Friendly and helpful staff. Lots of stores and restaurants nearby. Great overall experience!
February 18, 2014
Rated 5.0 out of 5.0 by Redline Just like home
We stopped at this Holiday Inn again because it is so comfortable. The front desk associates make you feel at home and the rooms are so comfortable. The beds offer you a great night's rest. You wake up to a full breakfast with plenty of room to enjoy your meal. We enjoyed this hotel so much that last May we booked a room for two nights and ended up staying for a week. We highly recommend this hotel, stop by and you'll see, we're right, it's just like home.
February 18, 2014
Rated 5.0 out of 5.0 by Foothills2 Great for 2 nights without reservations!
Excellent as usual even though I did not have a reservation and just "showed" up. Was provided a great clean room and the staff is always friendly and helpful. Had to extend another night (business) and it was handled fine. Thanks
February 13, 2014
Rated 5.0 out of 5.0 by Brieanna Service
Breakfest could have more selections.
The location has several eating places.
February 6, 2014
Rated 5.0 out of 5.0 by Annie22 Always made to feel welcome.
My second stay at this hotel and both times the staff was very welcoming and friendly, as well as accommodating. I really enjoy having restaurants and shopping very close. Nice and quiet also.
February 4, 2014
Rated 1.0 out of 5.0 by Boogie 56297 Bad experience
1st room air/heat did not work. Moved to 2nd, which took front desk 20 mins why we agreed to meet at new room. This room was dirty but went to bed, anyway. Place needs remodeled. Upkeep is poor. Should ask for a refund or a free nights room, at another hotel.
January 31, 2014
Rated 5.0 out of 5.0 by Higgins1949 Friendly
Ax wonderful expierance the staff was very friendly and helpful recommending restaurants etc. the best part they were so accommodating with our pet which makes for a great stay.
January 30, 2014
Rated 5.0 out of 5.0 by the flame 2709 comfortable bed and convieant location
over all the stay was good but the bathroom had tiny bugs on floor and carpet needed to be shampooed.
January 29, 2014
Rated 5.0 out of 5.0 by safetybobtn Great Location
If traveling with your family, most everything you need is located within walking distance (Walmart, Movies, Restaurants, Etc.). The only downside, no pool.
January 18, 2014
Rated 5.0 out of 5.0 by Seaboz First time traveling with our dog
It turned out to be a nice experience. The rooms are nice and the beds are new. They have gone through some renovations in the last year. I heard it was due to a flood from someone hanging a shirt from the water sprinkler last year. (Not a brilliant move)
Breakfast was good and the staff was very nice. We will be coming back.
January 2, 2014
Rated 5.0 out of 5.0 by Seasonal65 Great location and upscale feel
We have stayed twice at this location in the past year and both stays have been wonderful..The location near Lake Norman is perfect and the hotel is very clean and fresh. Our double queen room was exceptional..Will stay here whenever we are in the area.
January 2, 2014
Rated 5.0 out of 5.0 by Madison/Timmy Room appearance and cleanliness
I was always impressed with the rooms/cleanliness; I was really in awe during this trip - we were lucky enough to get a room that had just recently been remodeled and I was totally impressed. That was as close to home away from home that anyone could experience.
December 30, 2013
Rated 4.0 out of 5.0 by GiantMike Good location, Upgrades in Progress
The hotel is right next to shopping, restaurants, and movies. While I was out locally on a client call, my wife was able to go out and keep herself well occupied.
Room upgrades were in progress so the elevator (which is unusually slow, even by southern standards), was being well used by the construction crew -- that's ok, i needed exercise using the stairs anyway.
Parking is constrained so plan accordingly.
Plumbing is in need of a serious evaluation. Even on the 5th floor, things seemed to be a little more backed up than normal. Hopefully during the renovation process, this will be looked at.
Staff was awesome, friendly, and very accommodating. Given the need to stay in the area again, I certainly would consider this hotel.
December 16, 2013
Rated 5.0 out of 5.0 by NancyAB Great Staff & Great Service
This is a well managed hotel. The staff here were very nice and helpful. The rooms were comfortable and clean, and the breakfast, which was included in the price, was excellent. I would recommend this hote.
December 11, 2013
Rated 2.0 out of 5.0 by lawehrly broken elevator and toilet
The first night we were there the elevator was broken - the only elevator. Our room was on the 5th floor and my mother has a heart condition. It was a frightening experience. Added to that, as soon as we arrived it was clear the toilet was plugged. We called down to the front desk and were told we could come down and get a plunger! First, the elevator was broken so that would mean going down five flights and coming back up five flights. Second, the toilet was plugged when we arrived - why on earth should we have been expected to unstop/plunge the toilet!!! The manager arrived with a plunger but told us clogged toilets were the norm and left the plunger with us. In three days we had to plunge the toilet four more times.
When we checked out there was also no offer to compensate us for the problems we experienced. We will not be staying at a Holiday Inn Express again if this is the level of service one can expect.
December 4, 2013
Rated 4.0 out of 5.0 by KellyG Clean rooms, super comfy beds, and very affordable.
We look for Holiday Inn Express signs anytime we are traveling and need a quick place to sleep for the night. The rates are always fair, the rooms are always clean, and the beds are super comfortable. We also enjoy the free wi-fi in the rooms and have never had a problem with any hotel in this chain. We most often stay at the Mooresville, NC location as we have family in the area and we won't stay anywhere else when visiting there.
December 2, 2013
Rated 4.0 out of 5.0 by Art70 Good service and good breakfast
We checked in late evening and was greeted by a very nice young lady. Friendly and helpful, she was quick to get us checked in since she could see we were tired. The worst part of our stay was the uncomfortable bed. Neither my son nor I got much sleep. The shower was very nice. The hot water did my back a world of good. Breakfast was hot and fresh. A very good selection which was nice to not have to go out and buy breakfast. Overall it was a good experience and we will stay there again when we are in town.
November 19, 2013