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Rated 4.1 out of 5 by 31 reviewers.
Rated 5.0 out of 5.0 by Friendly staff, clean room, cozy bed The only negative was trying to get across three lanes of traffic to enter the property...Charlottesville traffic...ugh!! May 16, 2013
Rated 3.0 out of 5.0 by Great location Convenient to places like Trader Joes and Whole Foods. Room was average and had everything you need. Beds were comfortable. Staff was very friendly. Did not go to the bar, but looked like a great atmosphere. Sliding door to outside was not easy to shut after opening. Towel rack in bathroom could not support towels. Elevator was really slow. May 1, 2013
Rated 3.0 out of 5.0 by Disappointing stay for a Holiday inn On the second night of my stay, I requested a wake up call from the front desk. I guess the person that was on duty was too busy laughing to remember to actually set the wake up call because I did not get it and was late the next morning. Also the room was not cleaned properly as the same large pieces of dirt were never removed from the carpeting.Also had to get shampoo from the cart because none was left in the room after the second night April 27, 2013
Rated 5.0 out of 5.0 by Exceptionally Great Staff and Excellent Bedding I've stayed at this Holiday Inn about 5-6 times and each time I know I can look forward to an easy visit. From the front desk to the maid service, each handled issues in a manner that wanted to ensure I was taken care of w/o exception. During this recent stay, I requested to slip my check-out time back an hour as I knew I had a lot to accomplish before departing. As it turns out, I had to request an additional hour which the front staff immediately assured me I could do so. I finally returned to check out needing only about 30 minutes of that second hour. However, I always like to let folks know when they have performed admirably so I stopped at the front desk and hand wrote a note to the manager stating my pleasure with everything during my stay and most of all the staff. April 16, 2013
Rated 5.0 out of 5.0 by quite a surprise ! I didn't have high expectations for my stay @ this property. It is an older building, has been through a couple of ownership/hotel chain changes. From the outside, it looks much as it did when I was a student @ UVa in the 1980s. This is still not a fancy hotel by any means, but it was so comfortable & clean & the staff (especially the front desk!) was so helpful & kind, that these transformed my stay. Great location. Ask for a room on the back (facing a quiet neighborhood) if traffic noise a concern. I needed a few more hangers. Housekeeper couldn't figure out how to get them on the rail. Fixed hangers are inconvenient. Also, there was no conditioner left w/shampoo. When I asked for one, the housekeeper said she didn't have any --- but didn't volunteer to find one. April 16, 2013
Rated 5.0 out of 5.0 by Great Service, Good Happy Hour I'd like to give a special shout-out to van driver Glenn. He was curb side waiting for us when we walked out of the airport and we didn't have to wait at all for the shuttle to arrive. On the drive back to the hotel, he provided us with all sorts of info about places to eat around the hotel, as well as some of the touristy sites in the area like Monticello and Ash Lawn. Here is a guy that is proud of his city and his region, and I really got good vibes from him. I really appreciated his level of service and making us feel like valued customers. I also highly enjoyed the Happy Hour 1/2 price appetizer specials from 5-7pm in the bar. The buffalo wings were delicious! I just wish the drink specials extended also to mixed drinks and wine, and not just beer (according to the sign in front of the restaurant). Regardless though, I had a very pleasant stay. April 16, 2013
Rated 1.0 out of 5.0 by Uncomfortable room This is the first time I stayed at a holiday inn that was so nasty. The room i stayed long strnds of hair located throught the room to incle the bathroom. I went to take a shower, the shower mat was not sealed withing the tub. As i ran the water, dirt rising from underneath the shower mat. I will choose my hotel carefully while driving on the highways. April 7, 2013
Rated 4.0 out of 5.0 by good reliable place to stay we only stayed one night, comfy and clean room. we'd stay here again. April 4, 2013
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