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Rated 4.3 out of 5 by 146 reviewers.
Rated 4.0 out of 5.0 review everything was fine. Everyone was very accomodating March 26, 2014
Rated 3.0 out of 5.0 by Should have stayed elsewhere We stayed here based on its accessibility to UVA. The staff who checked us in were not friendly and were even rude when I asked why I was not given the rate that I had been told on the phone. The reservation agent with Holiday Inn told me that my credit card would not be charged until I checked in. The front desk agent that I called prior to arrival confirmed that. However, my card was charged prior to arrival, and when I was trying to determine why, the agent was rude, sighing heavily and acting like I was a terrible imposition. The room was tidy, though not particularly clean. The TV remote didn't work correctly, and we were not given new drinking or coffee cups each of the three days. March 25, 2014
Rated 4.0 out of 5.0 by excellent stay excellent service and conditions and the staff was very helpful March 21, 2014
Rated 4.0 out of 5.0 by ROADWARRIOR1953 The location was convenient to where I was working. The hotel could use some renovation, the lobby looks fine, but the rooms could use some work, the TV channels do not have the High Definition quality. The cost of such a room was higher then I would normally pay. March 16, 2014
Rated 5.0 out of 5.0 by Great staff Love this hotel and the staff!!! It's like staying with family. March 7, 2014
Rated 3.0 out of 5.0 by OK overall Although our room was clean, the hallway looked like what one would see back in the 1980's. The heater runs really loud making it hard to fall asleep despite the firm mattress. The check-in and check-out experiences could've been better. Shannon's tone with us was aloof as he first told us our room wasn't ready, then checked again only to find out our room was ready. He was also annoyed with me when I asked for our receipt upon check out. To end on a positive note, the housekeeping staff greeted us as we headed to our room. Casey (our server during breakfast) was also really friendly to us, and our breakfast was really good. February 22, 2014
Rated 5.0 out of 5.0 by Great property very close to UVA grounds Great property very close to UVA grounds, you can even walk to campus once you get through the 29 bypass. January 30, 2014
Rated 5.0 out of 5.0 by great service Wonderful staff, they go out of their way to make sure everything is more than satisfactory. I am a cancer patient at UVA, so I stay at this location frequently. The staff usually give me the same room as I cannot walk very far. I cannot say enough about how great the staff are. January 12, 2014
Rated 5.0 out of 5.0 by Staff of Angels My family has stayed at this location numerous times while family member receives cancer treatment at nearby cancer center... what loving staff, considerate, compassionate and dedicated to ones needs... As a business executive I have traveled for years and spent 5 days a week in hotels... never during all this time did I meet a more caring and dedicated staff that weren't just employees but loving human beings and my experience have been very pleasing in the past!.....What a blessing to cross paths with these folks..... P.Thompson January 7, 2014
Rated 5.0 out of 5.0 by Good stop on 3500 mile road trip This was a very good stop on our fall 3500 mile road trip. This was a last minute reservation that was one of the best during our road trip through 15 states. January 6, 2014
Rated 5.0 out of 5.0 by Great night sleep and friendly service While visiting Charlottesville, we stayed at the Holiday Inn. It was memorable because we had an exceptional night sleep for the two nights there. The pillows and bed were so comfortable that my husband and I were able to drift into sleep quickly and awake the next morning well rested. Also the staff was very friendly and helpful with questions we asked. January 4, 2014
Rated 5.0 out of 5.0 by Clean comfortable room and courteous staff We found this inn to be conveniently located and nicely decorated with very courteous staff and comfortable rooms. December 31, 2013
Rated 5.0 out of 5.0 by best staff you can find I have stayed at this property several times over the last three years and can only compliment your staff. they remember me not only by name, but by voice when I call to make a reservation. They ask about my husband, a patient at UVA and attempt to care for me; they ask how I slept, make sure I am eating and just say hello and welcome me warmly each time I walk thru the door. Bravo for a wonderful, caring and knowledgeble staff. December 14, 2013
Rated 4.0 out of 5.0 by Nice place Nice rooms and close to 64 plus different shopping areas. Only downfall is Breakfast is not included, thou offered at a price. December 14, 2013
Rated 3.0 out of 5.0 by We can do better... The gym located across the street is great but their weekend hours are limited. The food/breakfast is over priced. Mattress a bit stiff/hard. Pleasant front desk staff! December 9, 2013
Rated 5.0 out of 5.0 by Seems Like Home Away From Home... My Wife & I stay here when ever we're in town for a UVA Game or enjoying a Winery Tour in the Charlottesville Area. The Hotel Management and Staff are Great, and attentive to serving their guest. I would recommend this hotel if you are in the area. December 4, 2013
Rated 5.0 out of 5.0 by Basic, Clean & Comfortable...excellent location!! Great staff and clean, comfortable room. Would recommend to others and would stay here again. Thank you! December 1, 2013
Rated 5.0 out of 5.0 by Awsome stay We were at Charlottesville for tests at UVA. We were treated like royalty. Glenn was there to help with wheelchair for my sister each of the 3 weeks we were there. Service was excellent, from front desk, housekeeping and restaurant. Would highly recommend this hotel November 16, 2013
Rated 5.0 out of 5.0 Easy convenient location and great price Not located right on campus, this location allowed us to easily park, relax and regroup during the Virginia Film Festival. It was easy and quick to get to campus, without having to worry about parking or crowds right in the middle of things. It also saved us tons of money compared to hotels right downtown. Room service and restaurant on site made breakfast easy. The food was decent, not great. Staff was pleasant and helpful. Whole Foods and Trader Joe's are within 2 minutes. November 12, 2013
Rated 4.0 out of 5.0 by My Stay The facilities were nice. I was a bot taken back that I could not split my billing from one card to another due to travel expense needs. I also thought the buffet breakfast was a bit over priced and was not well stocked during the time I ate. Overall it was good lodging. October 28, 2013
Rated 4.0 out of 5.0 by Good service Very nice hotel, only one glitch with the bathroom light not working. This was handled very quickly. October 24, 2013
Rated 5.0 out of 5.0 by Cant say enough good things This hotel has been the most accommodating hotel I have ever stayed in in all my travels. You cant miss by choosing this one. October 23, 2013
Rated 5.0 out of 5.0 by Great stay! Very friendly staff and clean, comfortable rooms. Great location. Quiet rooms October 23, 2013
Rated 4.0 out of 5.0 by This is a fitness room? Four machines - Two treadmills (I can only use one at a time) one stairmaster (broken) and a bike. That's it. No weights. No mat. Nada! So I went to Gold's Gym instead. The problem is the hotel guide in the room says it opens at 6am. I got there at 5:40 and found out they opened at 5:00 I could have been there earlier. Oh yeah, the cable TV list was woefully wrong. I had a hard time finding channels that I was looking for. What a lack of details! October 20, 2013
Rated 5.0 out of 5.0 by Professionalism The staff at the front desk was very accommodating; especially when I accidently left my hotel room key in my car. I immediately received another one (with a smile). The hotel restaurant staff was very accommodating as well, even though I felt they were not prepared for the Delta Sigma Theta Sorority event. Overall, truly enjoyed my stay! October 15, 2013
Rated 5.0 out of 5.0 by Cannot say enough about this excellent facility It is like a second home to us, the entire staff makes us welcome the moment we enter the front door, and often, are out to help unload before we even get out of our vehicle. October 9, 2013
Rated 5.0 out of 5.0 by Comfortable and convenient. The room was comfortable and clean. The lobby looked recently renovated as well as the lounge area and dining room. Breakfast was good but I did not eat any other meals there. Very convenient to UVA and local restaurants. September 24, 2013
Rated 4.0 out of 5.0 by GOOD LOCATION AND GOOD VALUE Convenient location for all Charlottesville facilities. Great value when all other local hotels have significantly raised their prices without increasing services.. Easy parking, large rooms. Friendly staff. September 3, 2013
Rated 5.0 out of 5.0 by Another Great Stay in Charlottesville, Virginia at Holiday Inn As always, great staff, clean rooms, excellent HVAC, great room layout, easy parking and ability to enter/exit the premises.....all these make staying here, I've lost count, a great choice. Some day when I'm not so busy I need to hit the in-house restaurant which looks inviting. August 21, 2013
Rated 5.0 out of 5.0 by Had a great experience I read reviews of this hotel on Trip Advisor, which usually has opinions from both extremes. I was a little nervous, since I would be traveling with my 89 year old grandmother and things had to be right or I would hear about it very loudly. Everything was great. The hotel was nicely laid out, very spacious. Everything was really clean, even though I had read reviews to the contrary. The entire staff was very friendly and our breakfast waitress went out of her way to make sure Grandma had what she needed. The location was close to many attractions and restaurants but far enough from the bustle to be quiet and feel safe. I would definitely recommend this hotel to others. August 21, 2013
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