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Rated 4.1 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Very good One night stay marred only by loud air conditioner March 4, 2014
Rated 3.0 out of 5.0 by Conference HOtel Overall decent, serving staff was not as aware of serving courtesy, picked up plates and talked during the presentations. March 3, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service The management and staff worked as a team to ensure the success of the conference. I would highly recommend this hotel to others seeking a meeting/conference site. March 2, 2014
Rated 5.0 out of 5.0 by great service The gentleman at the front desk did a great job in finding us a quiet room away from the ongoing construction. March 2, 2014
Rated 3.0 out of 5.0 by High Rise Building Inspector I very much enjoy staying at high rise hotels that have EIFS or brick exterior walls. I enjoy using my 29 years of professional high rise building inspector experience to find defects inside and exterior of high rise buildings. I look forward to another stay at your hotels. March 1, 2014
Rated 5.0 out of 5.0 by Dog Friendly! Clean and Comfortable Best thing about the Holiday Inn Charlottesville-Monticello is that they welcome people and their dogs. Nice place to stay with your four-legged family. Staff is friendly and we felt very welcome. February 26, 2014
Rated 3.0 out of 5.0 by Good location Friendly staff and great location. Nice hotel for the price.. could use some updating. February 18, 2014
Rated 5.0 out of 5.0 by Comfortable and close to UVA Stayed here to be close to the hospital during a snow storm. The accommodations were great, the parking lot was kept clean from the snow. We ate dinner in the restaurant on the property and it was better than expected. February 15, 2014
Rated 5.0 out of 5.0 by Jefferson's Monticello Nearby Accomodations were very comfortable, only complaint would be there is not enough counter space in the bathroom. My wife was not able to apply makeup and such with out switching off different items. That said, the room was very comfortable and the 6th floor gave good views of the area in the morning. Nice stay!! February 10, 2014
Rated 5.0 out of 5.0 by my "home away from home" I always stay at Holiday Inns when I travel. Their locations always suit me, they are easy to find, I absolutely LOVE the bed linens and the beds are so very comfortable. I have always found staff at ALL Holiday Inns to be very courteous, friendly and professional. I have not encountered any disappointments during the years that I have stayed at Holiday Inns. I would and have recommended them to friends and family. My dog had her first elevator ride on my most recent stay and she was well received at the check-in desk. I love that Holiday Inn is pet-friendly. It means a lot to me. February 6, 2014
Rated 5.0 out of 5.0 by Comfortable and Relaxing Our stay was quite relaxing after day long meetings. We had breakfast in the resturant which was very easy and quick without having to drive around to find something fast food. Room service was great! February 4, 2014
Rated 5.0 out of 5.0 by Pleasant, relaxing stay My daughter and I had a very enjoyable stay. The room was clean and very comfortable. The staff was very friendly and helpful. We will definitely recommend them to others. February 2, 2014
Rated 4.0 out of 5.0 by good location and nice breakfast Had a nice stay.. was staying there for a night for a business trip.. location was nice, on the highway.. Breakfast was good with excellent service.. Only blip - Bar got closed before the mentioned time - 10 PM.. I thought of getting some drink at around 9:30/9:45.. guess didnt have too many customer that day.. February 2, 2014
Rated 5.0 out of 5.0 by Great price great service smallish room no food Staff are great. Very clean and comfortable rooms. No free breakfast. One morning had free coffee other morning didn't Sometimes cookies available sometimes not. But overall a great value and very convenient location. January 24, 2014
Rated 5.0 out of 5.0 by Holiday Inn Charlottesville-Monticello Very nice accommodations with a friendly staff and convenient restaurant and bar. January 23, 2014
Rated 4.0 out of 5.0 by Overall stay Good value for the price - comfortable room Didn't have breakfast there as I thought the price was to high - went elsewhere January 23, 2014
Rated 5.0 out of 5.0 by all we needed place was very nice and clean. all we needed. Rooms are small and no fan in bathrooms but that is a small thing. great price and the staff were super friendly and helpful. very close to UVA and easy access to I64 January 22, 2014
Rated 5.0 out of 5.0 by Heidi loved it! My yellow lab, Heidi, loved the room and had a great night's sleep. How many hotels allow your pets and are so reasonable with the fee? January 14, 2014
Rated 5.0 out of 5.0 Great place to stay, great location. After staying in Holiday Inn - Monticello, I would definitely recommend it. I will definitely stay there again on my next visit to Charlottesville. Nice staff and restaurant. January 14, 2014
Rated 4.0 out of 5.0 by ok place to stay The service in the dining room was terrible. I had to re-ask for things. January 12, 2014
Rated 5.0 out of 5.0 by Great property for a pass-through After staying here on business a while ago, I decided to stay again on a personal vacation. They never disappoint! January 7, 2014
Rated 4.0 out of 5.0 by Railgrinding in VA Quiet comfortable room. Friendly staff. Great business centre, printing, etc. Coffee bar in lobby - extended hours needed for night workers like myself, not all business travellers work 8 to 5. January 5, 2014
Rated 4.0 out of 5.0 by Location is great, breakfast both mornings was excellent, bed was very comfortable. Have stayed here a few times in past years. Great location and friendly, helpful staff. Breakfast both morning was great and staff was accommodating even when family members were coming down late. The only comment I have is the heating unit in the room made a lot of noise when the heat was on. I would recommend this hotel to family and friends. January 5, 2014
Rated 5.0 out of 5.0 by Trato excelente Viaje con mis hijos y nietos, estuvimos muy comodos. Todo estaba limpio y organizado. January 3, 2014
Rated 5.0 out of 5.0 by Outstanding Staff Smiles are infectious. From the moment we arrived to the time we left, the front desk staff and the wait staff were truly attentive to our needs. Perhaps it is the "Southern Hospitality" or the staff just likes their jobs; in either case, they made us feel at home. The updated room was immaculate, comfortable, and quiet. We'll be back next time in the area. To the entire staff, this was a job well done; Bravo Zulu! January 2, 2014
Rated 5.0 out of 5.0 by Modern & Clean Nice stay! Surprised with the accommodations being so new and modern. The shower was awesome! Two choices of pillows, and beds were pretty good. For the price what more can you ask for? Would stay again for sure. January 1, 2014
Rated 4.0 out of 5.0 by Convenient location and good service The hotel was very convenient for visitng Monticello and Ash Lawn and it was also quite convenient to the historic town. Staff were very helpful and thoughtful. Room was clean and comfortable. Breakfasts in the on site dining room were reasonable in cost and of very good quality. We had dinner on two evenings. Service was very good. The quality on the second evening was less than desireable in our view. December 3, 2013
Rated 5.0 out of 5.0 by Good solid hotel with good solid service This is a reliable, clean and well located hotel with staff who are very helpful. Nothing about this hotel is bad. Probably the worst thing is that there is only one washing machine and dryer available for guest usage. The washing machine actually ate our money and would not work. The front desk staff attempted to fix the problem and when they couldn't they cheerfully refunded our money for both the machine and detergent we had purchased. They then took our washing and put it through the housekeeping machine for us at no charge. We would be quite happy to return here if we are in Charlottesville in the future. November 27, 2013
Rated 4.0 out of 5.0 Great hotel - Bad room I normally have great experiences at Holiday Inn hotels wherever I go. This time was the exception. The room wasn't clean, the bathtub was clogged and the sink as well, the water was coming back in the sink with the nasty smell. Overall is a great hotel. The bathroom was less than desirable. November 20, 2013
Rated 5.0 out of 5.0 by Excellent Staff (for the most part) I would very much like to compliment the bartenders, Frankie and Sammy. They went out of their way to make us feel at home and helped us with directions and suggestions for our tourist activities. The waitress Brook was very pleasant and helpful. We also enjoyed the hostess but unfortunately I do not remember her name but she was excellent as well. There is one fly in the ointment however, the lady that greets us at the front desk. Her name is May. She is not cordial, pleasant or helpful in any way. When we arrived in the afternoon we were tired and hungry after a 6 hour ride. We asked if there was somewhere in the hotel that we could get something to eat. Her answer to us was "NO". Just "NO" not any other suggestion. She gave us the impression that there was not a restaurant in the hotel. When we asked her where in town we could get something to eat she responded by saying "down the street" you will find something. We asked for suggestions and she refused. We did not find out you had a restaurant until we returned to the hotel and there was a gentlemen who informed us that there was indeed a restaurant and bar in the hotel. Since Miss May is the first one who greets your guests at the desk, I suggest you give her some specific suggestions as to how to leave a better impression. Thank you for the opportunity to vent my frustrations. November 18, 2013
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