Rated 4.2 out of 5 by 339
Rated 5.0 out of 5.0 by hrabalais71 Great hotel for short or week-long stay
The room was great - nice amenities... would have liked the pool to be a little warmer, but all in all was great!
May 27, 2015
Rated 1.0 out of 5.0 by bachelor0799781 incorrect billing and rude female staff at the front desk
I did not consume anything in this hotel.I even did not enter into the restaurant. I did not call for room services. But now I found my credit card is charged for something in restaurant. Ridiculuous!
I hate spending time and energy arguing with the hotel for anything after leaving from the hotel. This is the hotel's fault. And this hotel is wasting my time because I have to call and email to argue with the hotel about this issue.
Besides, when I check in, the female staff even doesn't know that a platinum member of IHG should have welcome points. I asked her for investigating this policy and then she confirmed that. Furthermore, your female staff at the front desk is extremely rude when I call you to complain the wrong charge.
So please check your credit card carefully and make sure any charge is correct.
May 26, 2015
Rated 5.0 out of 5.0 by JBALLC12 Monticello Holiday Inn is a great value!
Stayed one night, but got a great sleep. Hotel very clean with hospitable staff. I stayed in Holiday Inns growing up - this was every bit as accommodating.
May 24, 2015
Rated 5.0 out of 5.0 by davidde Nice hotel stay
We had a very nice stay at this hotel. Staff were friendly, the room was clean and comfortable and the breakfast was good. The only complaint I had was the very noisy air conditioner and toilet. They both worked fine, but were unusually noisy. The toilet sounded like the toilet on a jet with the loud sound of an air lock. The a/c was just loud when in use.
May 20, 2015
Rated 5.0 out of 5.0 by blanche9 Pleasant stay
Hotel was very clean. Staff were all friendly, professional, courteous, and very helpful. The restaurant was very good in terms of service, quality of food, and flavour.
The bathroom was very good in meeting handicap needs with a roll in shower and built in bench. Plenty of room to move freely with a scooter.
Only disappointments were the mattress and pillows, we prefer very firm in both, and these were all too soft.
May 18, 2015
Rated 5.0 out of 5.0 by ronbar lighting
Lamps on both sides of the bed were very dim for reading
May 15, 2015
Rated 4.0 out of 5.0 by Rick2016 Overall nice hotel and staff
I would recommend this hotel as it was a good clean property with a friendly staff. Rooms are updated and have sufficient electrical outlets. My room had a large flat screen HD TV.
The only criticism at all was with my food I ordered from room service. The wings were not that great and the onion rings were very greasy. But this is a minor criticism.
May 15, 2015
Rated 4.0 out of 5.0 by DeeBee32 QUICK STAY
IN AND OUT, BUT NICE FOLKS AND CLEAN ROOM. DIDNT HAVE TIME TO ENJOY AS THIS WAS AN SHORT, OVERNIGHT STAY. BUT WILL SURELY TRY AGAIN WHEN IN THE AREA.
May 13, 2015