Rated 4.2 out of 5 by 121
Rated 5.0 out of 5.0 by Blumist72 Great Choice!
Very pleased with the staff, room, restaurant, and conference rooms. Would definitely stay there again!
June 4, 2014
Rated 5.0 out of 5.0 by shindy comfortable room
comfortable room, pleasant desk staff, prefer the back side of the hotel away from Emmett Rd
June 2, 2014
Rated 1.0 out of 5.0 by mecko Room
The room we stayed inwas terrible,, fridge did not work,, curtains was very dirty, & microwave didn't work,, was very disappointed
May 1, 2014
Rated 4.0 out of 5.0 by Kiki47 Breakfast in dining room.
The service was extremely slow and the food was not only slightly warm.
We would stay there again, but I doubt very much if we would dine there again.
April 26, 2014
Rated 2.0 out of 5.0 by SFM207 Horrible food, ok service.
During my business travels I try to stay in an IHG property as much as possible because of the positive experiences I have had with this brand. This property was very disappointing. The food, in particular, was terrible.
April 11, 2014
Rated 4.0 out of 5.0 review
everything was fine. Everyone was very accomodating
March 26, 2014
Rated 3.0 out of 5.0 by won't stay again Should have stayed elsewhere
We stayed here based on its accessibility to UVA. The staff who checked us in were not friendly and were even rude when I asked why I was not given the rate that I had been told on the phone.
The reservation agent with Holiday Inn told me that my credit card would not be charged until I checked in. The front desk agent that I called prior to arrival confirmed that. However, my card was charged prior to arrival, and when I was trying to determine why, the agent was rude, sighing heavily and acting like I was a terrible imposition.
The room was tidy, though not particularly clean. The TV remote didn't work correctly, and we were not given new drinking or coffee cups each of the three days.
March 25, 2014
Rated 4.0 out of 5.0 by Pat1975 excellent stay
excellent service and conditions and the staff was very helpful
March 21, 2014
Rated 4.0 out of 5.0 by ROADWARRIOR1953 ROADWARRIOR1953
The location was convenient to where I was working. The hotel could use some renovation, the lobby looks fine, but the rooms could use some work, the TV channels do not have the High Definition quality. The cost of such a room was higher then I would normally pay.
March 16, 2014
Rated 5.0 out of 5.0 by Sug14 Great staff
Love this hotel and the staff!!! It's like staying with family.
March 7, 2014
Rated 3.0 out of 5.0 by jpm0703 OK overall
Although our room was clean, the hallway looked like what one would see back in the 1980's. The heater runs really loud making it hard to fall asleep despite the firm mattress.
The check-in and check-out experiences could've been better. Shannon's tone with us was aloof as he first told us our room wasn't ready, then checked again only to find out our room was ready. He was also annoyed with me when I asked for our receipt upon check out.
To end on a positive note, the housekeeping staff greeted us as we headed to our room. Casey (our server during breakfast) was also really friendly to us, and our breakfast was really good.
February 22, 2014
Rated 5.0 out of 5.0 by akw007runner Great property very close to UVA grounds
Great property very close to UVA grounds, you can even walk to campus once you get through the 29 bypass.
January 30, 2014
Rated 5.0 out of 5.0 by Tatamygirl great service
Wonderful staff, they go out of their way to make sure everything is more than satisfactory. I am a cancer patient at UVA, so I stay at this location frequently. The staff usually give me the same room as I cannot walk very far. I cannot say enough about how great the staff are.
January 12, 2014
Rated 5.0 out of 5.0 by P.Thompson Staff of Angels
My family has stayed at this location numerous times while family member receives cancer treatment at nearby cancer center... what loving staff, considerate, compassionate and dedicated to ones needs... As a business executive I have traveled for years and spent 5 days a week in hotels... never during all this time did I meet a more caring and dedicated staff that weren't just employees but loving human beings and my experience have been very pleasing in the past!.....What a blessing to cross paths with these folks..... P.Thompson
January 7, 2014
Rated 5.0 out of 5.0 by ALA_VOL Good stop on 3500 mile road trip
This was a very good stop on our fall 3500 mile road trip. This was a last minute reservation that was one of the best during our road trip through 15 states.
January 6, 2014
Rated 5.0 out of 5.0 by Barbara50+ Great night sleep and friendly service
While visiting Charlottesville, we stayed at the Holiday Inn. It was memorable because we had an exceptional night sleep for the two nights there. The pillows and bed were so comfortable that my husband and I were able to drift into sleep quickly and awake the next morning well rested. Also the staff was very friendly and helpful with questions we asked.
January 4, 2014
Rated 5.0 out of 5.0 by DLSch Clean comfortable room and courteous staff
We found this inn to be conveniently located and nicely decorated with very courteous staff and comfortable rooms.
December 31, 2013
Rated 5.0 out of 5.0 by greyRN best staff you can find
I have stayed at this property several times over the last three years and can only compliment your staff. they remember me not only by name, but by voice when I call to make a reservation. They ask about my husband, a patient at UVA and attempt to care for me; they ask how I slept, make sure I am eating and just say hello and welcome me warmly each time I walk thru the door. Bravo for a wonderful, caring and knowledgeble staff.
December 14, 2013
Rated 4.0 out of 5.0 by LadyJ59 Nice place
Nice rooms and close to 64 plus different shopping areas. Only downfall is Breakfast is not included, thou offered at a price.
December 14, 2013
Rated 3.0 out of 5.0 by DDDD123 We can do better...
The gym located across the street is great but their weekend hours are limited. The food/breakfast is over priced. Mattress a bit stiff/hard.
Pleasant front desk staff!
December 9, 2013
Rated 5.0 out of 5.0 by Hoodaddy Seems Like Home Away From Home...
My Wife & I stay here when ever we're in town for a UVA Game or enjoying a Winery Tour in the Charlottesville Area. The Hotel Management and Staff are Great, and attentive to serving their guest. I would recommend this hotel if you are in the area.
December 4, 2013
Rated 5.0 out of 5.0 by GlacierMT Basic, Clean & Comfortable...excellent location!!
Great staff and clean, comfortable room. Would recommend to others and would stay here again. Thank you!
December 1, 2013
Rated 5.0 out of 5.0 by Judy122 Awsome stay
We were at Charlottesville for tests at UVA. We were treated like royalty. Glenn was there to help with wheelchair for my sister each of the 3 weeks we were there. Service was excellent, from front desk, housekeeping and restaurant. Would highly recommend this hotel
November 16, 2013
Rated 5.0 out of 5.0 Easy convenient location and great price
Not located right on campus, this location allowed us to easily park, relax and regroup during the Virginia Film Festival. It was easy and quick to get to campus, without having to worry about parking or crowds right in the middle of things. It also saved us tons of money compared to hotels right downtown.
Room service and restaurant on site made breakfast easy. The food was decent, not great.
Staff was pleasant and helpful.
Whole Foods and Trader Joe's are within 2 minutes.
November 12, 2013
Rated 4.0 out of 5.0 by TravelerZ23 My Stay
The facilities were nice. I was a bot taken back that I could not split my billing from one card to another due to travel expense needs. I also thought the buffet breakfast was a bit over priced and was not well stocked during the time I ate. Overall it was good lodging.
October 28, 2013
Rated 4.0 out of 5.0 by GP49 Good service
Very nice hotel, only one glitch with the bathroom light not working. This was handled very quickly.
October 24, 2013
Rated 5.0 out of 5.0 by OldTankCommander Cant say enough good things
This hotel has been the most accommodating hotel I have ever stayed in in all my travels. You cant miss by choosing this one.
October 23, 2013
Rated 5.0 out of 5.0 by Margaret55 Great stay!
Very friendly staff and clean, comfortable rooms. Great location. Quiet rooms
October 23, 2013
Rated 4.0 out of 5.0 by Workalittleharder This is a fitness room?
Four machines - Two treadmills (I can only use one at a time) one stairmaster (broken) and a bike. That's it. No weights. No mat. Nada! So I went to Gold's Gym instead. The problem is the hotel guide in the room says it opens at 6am. I got there at 5:40 and found out they opened at 5:00 I could have been there earlier. Oh yeah, the cable TV list was woefully wrong. I had a hard time finding channels that I was looking for. What a lack of details!
October 20, 2013
Rated 5.0 out of 5.0 by crdst97 Professionalism
The staff at the front desk was very accommodating; especially when I accidently left my hotel room key in my car. I immediately received another one (with a smile).
The hotel restaurant staff was very accommodating as well, even though I felt they were not prepared for the Delta Sigma Theta Sorority event.
Overall, truly enjoyed my stay!
October 15, 2013